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Imperial Palace Classical Hotel

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Imperial Palace Classical Hotel

locationGreece, Thessaloniki

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About Imperial Palace Classical HotelAbout Imperial Palace Classical Hotel

Location

Situated in the heart of Thessaloniki's historical and shopping centre, the hotel is easy accessible for guests arriving from Thessaloniki International Airport, which is only 12 km away and is also very close to the historical monument the 'White Tower'.

Facility

The hotel has 70 rooms, which are located on 9 storeys and are reachable by lift. Guests are warmly welcomed by English- and German-speaking staff at the 24-hour reception desk in the lobby. Check-in/check-out service is available round the clock. Amenities available at the hotel include a baggage storage service and a safe. Wireless internet access allows guests to stay connected while on holiday. The tour desk offers assistance with booking excursions. The hotel has a range of facilities for guests with disabilities. Wheelchair-accessible facilities are available. There are also a number of shops that make for great strolling and browsing. Additional amenities include a TV room and a library. Guests arriving by car can park their vehicles in the garage or in the car park (for a fee). Further services and facilities include a babysitting service, a childcare service, a car hire service, medical assistance, room service, an alarm call service, a laundry service and a coin-operated laundry. Active guests who wish to explore the surrounding area by bike will appreciate the bicycle hire service. Bicycle storage is also available. The business centre is on hand for guests' business requirements and provides a fax machine.

Rooms

Air conditioning and central heating ensure that rooms maintain comfortable temperatures. A balcony or terrace is a standard feature of some rooms. Rooms have a double bed, a queen-size bed, a king-size bed or a sofa bed. Extra beds can be requested. A safe, a minibar and a desk are also available. Additional features include a refrigerator and a mini fridge. Further amenities include an ironing set and a trouser press. A direct dial telephone, a television with satellite/cable channels, a radio, a plug adapter, an alarm clock and WiFi (no extra charge) provide all the essentials for a comfortable holiday. Slippers are included. Bathrooms include a hairdryer and are equipped with a shower and a bathtub. As a special feature, bathrooms are also stocked with cosmetic products and a selection of towels. Guests can also book wheelchair-friendly rooms with wheelchair-accessible bathrooms. The hotel has family rooms and non-smoking rooms.

Sport

The sports and entertainment facilities at the hotel ensure that guests have plenty of activities to choose from during their stay. There are many ways to relax or stay active at the hotel, including cycling/mountain biking, a gym, a spa and massage treatments. Parents can unwind while the kids can participate in an entertainment programme full of fun activities.

Meals

Dining facilities include a dining room, a breakfast room, a café and a bar. A number of specialities await guests in the air-conditioned, non-smoking restaurant. Catering options include bed and breakfast, half board and full board. A delicious and varied buffet is prepared for breakfast every day, and a set menu can be ordered at lunch. Special meals, including diet meals, are also available. The hotel also offers special catering options.

Payment

All major credit cards, including American Express, VISA, Diners Club and MasterCard, are accepted for payment.

Amenities at Imperial Palace Classical Hotel Amenities at Imperial Palace Classical Hotel

  • Facilities

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      24-hour check-in

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      24-hour reception

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      Air conditioning

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      Bar(s)

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      Bicycle Cellar

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      Bicycle Hire

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      Café

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      Car Park

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      Conference Room

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      Disability-friendly

    • -

      Garage

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      Hotel Safe

    • -

      Laundry Facilities

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      Laundry Service

    • -

      Lifts

    • -

      Medical Assistance

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      Restaurant(s)

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      Restaurant(s) with non-smoking area

    • -

      Room Service

    • -

      Shops

    • -

      TV Room

    • -

      Wifi

  • Hygiene

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      Contactless check-in/-out

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      Contactless payment

    • -

      Enhanced cleaning programme

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      Hand sanitiser

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      Housekeeping only upon request

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      Hygiene training for staff

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      Medical teleconsultation

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      No high-touch furnishings

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      No high-touch furnishings in public areas

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      Packaged meals

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      Protective masks for guests

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      Sanitiser dispenser

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      Social distancing regulations

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      Use of commercially available disinfectants

  • Meals

    • -

      Breakfast Buffet

    • -

      Full Board

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      Half Board

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      Set menu lunch

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      Special Diet

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      Special Offers

  • Sport/Entertainment

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      Children's Entertainment

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      Cycling/Mountain Biking

    • -

      Gym

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      Massage

LocationLocation

Map preview

Around this property:

Train Station

1.5 km

Beach

12 km

User Rating & ReviewsUser Rating & Reviews

  • Valuerating
  • Roomsrating
  • Cleanlinessrating
  • Servicerating

Excellent

105

Very Good

81

Average

51

Poor

27

Terrible

22

Recent Reviews: 286

  • User:Alison P

    Trip type: Couples

    Recommended

    rating21 Apr 2026

    Great value for money with nice clean rooms and buffet breakfast. The hotel is in an excellent central location and has very helpful, pleasant staff

  • User:Jet68231061562

    Trip type: Business

    Stay away, the hotel is managed by an overseas operator, cannot cancel

    rating07 Feb 2026

    We booked 2 rooms for a business trip for the end of February 2026, at the 5th of the same month. We had to cancel the rooms an hour after booking them due to changes in the trip. Then the nightmare began.. Although we made the booking via the hotel's official website (the hotel being in Thessaloniki, GR) we were informed that there is a tourist agent in Atlanta US that we needed to call in order to arrange the cancellation and refund.The US tourist agent was extremely difficult to reach, and when we finally managed to contact them they delayed the cancellation several days to be able to charge us a cancellation fee. Finally, for a 136 EUR rooms we got refunded 21 EUR. Meanwhile the hotel reception was telling us that they cannot do anything about it. In the end, the phone billing for all the communications to the US agent cost more that the room it self Such a sad way to treat customers, stay away..

  • User:Eduard E

    Trip type: Friends getaway

    Don t come here!!!

    rating09 Jan 2026

    It is the ugliest 4-star hotel I have ever seen because: - there are bars on the windows - it is not cleaned, especially the tiles are filthy. - the cards to open the door do not work. - there are no sockets in the room. - the furniture is worn out and the linens are very worn and unwashed. - the pictures do not correspond to reality. - I DO NOT RECOMMEND!!!!!!!!!

  • User:krzysztofm603

    Trip type: Family

    Interesting experience

    rating24 Nov 2025

    Family room is quite comfortable as in fact there are 2 premises there which is plus. Good internet connection is second pros I see. And that’s all… Walls do not reduce any noise. You can easily wake up at night hearing strange sounds. Interior design we were expecting to be extraordinary and that is the fact, but if you have 2 rooms with 2 tv devices and both are broken is this a part of decoration too? In addition to that, room with two separate beds had light that was very dark which is definetely not healthy for anyone. Bathroom requieres renovation too but at least hot water and hair dryier was included. Breakfast were also quite poor standard with long quees and lack of place to sit. I read that the best was location, still for our family with 2 kids quite demanding and having that experience I would serach for some place closer to the sea. In general I must admit that it was quite interesting experience. Ps. I recommend using Uber those local drivers are amazing 👏

  • User:Sini K

    Trip type: Friends getaway

    Weekend stay at Thessaloniki in March 2025

    rating24 Mar 2025

    We booked this hotel by its pictures. Stayed at A level for 3 nights. Very noisy street and at night time it felt like we were “sleeping” in the street. It was a noisy hotel inside and out. Our floor was smoke free, but the smoke smell from the reception and from the street was annoying.Bathroom door was broken. Otherwise the room was clean.Breakfast was a bit modest.Front desk was quite helpful with helping to fix the bathroom door.If you choose this hotel, pls make sure that you stay on upper floors.

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