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Aqua Bay Hotel

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Aqua Bay Hotel

locationTragaki, Zante-Zakynthos

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About Aqua Bay HotelAbout Aqua Bay Hotel

Location

Centrally located in Tsilivi, this hotel is about 5 minutes from the sandy beach.

Facility

The friendly staff at the reception desk are happy to answer any questions. A baggage storage service and a safe are available. Wireless internet access allows guests to stay connected while on holiday. The hotel offers a range of facilities for guests with disabilities. A lift and wheelchair-accessible facilities are available. The grounds of the hotel feature a playground and a lovely garden. Guests arriving by car can park their vehicles in the car park. Further services include a babysitting service, medical assistance, room service, a laundry service and a hotel doctor. Active guests can make use of the bicycle hire service to explore the surrounding area. Daily newspapers are available for purchase.

Rooms

Air conditioning and central heating ensure that rooms maintain comfortable temperatures. A balcony is included as standard in some rooms. Rooms have a double bed or a sofa bed. Children's beds and extra beds can be requested for younger guests. A safe and a minibar are also available. Additional features include a refrigerator and a tea/coffee station. A telephone, a TV, a DVD player and WiFi (no extra charge) provide all the essentials for a comfortable holiday. Guests will also find slippers in their rooms. Bathrooms are equipped with a shower and a bathtub. A hairdryer, a vanity mirror and bathrobes are available for daily use. The hotel has family rooms and non-smoking rooms.

Sport

Guests can cool off in one of the 8 outdoor pools. There is a children's swimming area as well. Pure relaxation in the hot tub, fun on the waterslide and refreshing drinks at the pool bar – guests will experience just how rich and varied a day in the water can be. A short break or an entire afternoon on the sun terrace, which features sun loungers and parasols, is time well spent. For guests who wish to keep active, cycling/mountain biking and volleyball are available. The hotel offers numerous indoor sports, including a gym, table tennis, billiards, darts, yoga and aerobics or, for a fee, bowling. Various wellness options are available at the hotel, including a spa, a sauna, a beauty salon and massage treatments. Children are well looked after in the kids' club.

Meals

The dining area includes a restaurant and a bar. All-inclusive can be booked. Among the advantages of an all-inclusive stay are a selection of alcoholic and non-alcoholic beverages as well as special offers like snacks. A delicious breakfast gives guests plenty of energy for the day. At lunch and dinner, guests serve themselves at the generous buffet. The menu also offers gluten-free meals and vegetarian dishes. The chefs prepare delicious specialities during the show cooking.

Amenities at Aqua Bay Hotel Amenities at Aqua Bay Hotel

  • Facilities

    • -

      Air conditioning

    • -

      Bar(s)

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      Bicycle Hire

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      Car Park

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      Conference Room

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      Disability-friendly

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      Hotel Safe

    • -

      Kids Club

    • -

      Laundry Service

    • -

      Lifts

    • -

      Medical Assistance

    • -

      Playground

    • -

      Restaurant(s)

    • -

      Room Service

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      Waterslide

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      Wifi

  • Hygiene

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      Enhanced cleaning programme

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      Hand sanitiser

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      Social distancing regulations

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      Use of commercially available disinfectants

  • Meals

    • -

      All inclusive

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      Evening Buffet

    • -

      Lunch Buffet

  • Sport/Entertainment

    • -

      Aerobics

    • -

      Billiards/Snooker

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      Bowling

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      Children's Pool

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      Cycling/Mountain Biking

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      Darts

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      Gym

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      Jacuzzi

    • -

      Massage

    • -

      Number of Pools

    • -

      Outdoor Pool(s)

    • -

      Parasols

    • -

      Sauna

    • -

      Sun loungers

    • -

      Sun terrace

    • -

      Table Tennis

LocationLocation

Map preview

Around this property:

Beach

300 m

User Rating & ReviewsUser Rating & Reviews

  • Valuerating
  • Roomsrating
  • Cleanlinessrating
  • Servicerating

Excellent

33

Very Good

18

Average

5

Poor

7

Terrible

9

Recent Reviews: 72

  • User:Leanne C

    Trip type: Family

    Not a 5* hotel

    rating04 Jun 2026

    This is a nice hotel but it’s not a 5* as advertised…. It’s quite some way off. Service - The staff provide reluctant service. No offer of drinks on sun loungers, at the tables at the buffet etc. I felt like quite an inconvenience at times asking for simple things - which is a crazy considering how much we had paid for this holiday. Rooms - The rooms are spacious and the housekeeping are amazing at keeping them spotless. They work really hard. The shower is great, the beds are comfy. However, road noise is a massive issue. It’s just not relaxing and it goes on all night. Thankfully, we had brought ear plugs but I could still hear honking of horns through the night. The private pools are also not worth the money unless you like to sit in the shade all day. Wish we hadn’t bothered with this. Food - we gave the buffet a go 3 times and thought it was not great. Ended up eating out a lot. The à la carte is in the water park. The food is very average, there’s no atmosphere and service was rushed in the à la carte.Creperie/ pancake bar was brilliant for the kids. Waterpark is excellent - our kids absolutely loved it. I think if I had paid for and booked a 4* I would have been accepting of these things in the hotel. I wouldn’t go again. Saying that, we’ve had a lovely holiday because we got out and about (if you want proper service and decent food and drinks head down to the Makai beach bar. We spent a lot of time there!) The island is beautiful, Tsilvi is amazing - especially for kids. I would come back and stay at a proper 5*.

  • User:jwilkinson651

    Trip type: Family

    Fantastic holiday

    rating03 Jun 2026

    Fantastic stay at Aqua delux, my wife, grand daughter and my self had a great time and wonderful holiday. All the staff friendly and always had time to chat. Food in the aqua restaurant had a good choice and well laid out with staff being very attentive. Room spotlessly cleaned every day. Entertainment team gave very good shows in the evening and always willing to chat during the day when walking around the pools. I could name all the staff a well done but it would take to long but would like to thank Heni ( Honey ) but I still did not get my shirt. Many thanks for a wonderful holiday regard john.

  • User:863rafelc

    Trip type: Family

    Great food, but loud nightly music makes it impossible for children to sleep

    rating03 Jun 2026

    The hotel has several good points. The food is excellent, with very good variety and quality. The service is also very good: everyone we met was polite, friendly, and helpful.The drinks are more questionable. For a five-star all-inclusive hotel, I would say they are only passable. The alcohol feels quite cheap and not really at the level I would expect from this category of hotel.However, the real problem — and the reason I cannot give a better review — is the music. Every single day, from around 21:00 until very late, the music is extremely loud. Not just “evening entertainment” loud, but loud enough to make it impossible for children to sleep.I wrote several emails complaining about the situation, but there was no real response and no meaningful solution.We came as a family expecting a relaxing, family-friendly five-star experience. Instead, every night we had to deal with exhausted children who could not sleep because of the volume. This completely ruins the stay if you are travelling with young kids.What makes it even harder to understand is that this hotel seems to have many families with babies and toddlers. I would estimate that a significant number of guests are travelling with small children, so I really cannot understand why the hotel thinks such loud music every night is a good idea.If you are coming as adults and want loud evening entertainment and cheap all-inclusive alcohol, maybe this hotel works for you. But for families with small children, be very careful. The food and staff are excellent, but the nightly music is a serious problem.

  • User:Joe G

    Trip type: Family

    Will definitely return

    rating03 Jun 2026

    We had a lovely holiday. The food and drinks were all good. The water park was great. The staff are all incredible. We will definitely return. It is our third time staying in the aqua hotels and we have loved it every time.

  • User:Kevin T

    Trip type: Family

    False representations, photos do not represent the room we were put in , no photo of our room anywhere , Tui - terrible

    rating01 Jun 2026

    5 star hotel that’s on a back street over a disco pub

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