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Galaxy Beach Resort, Bw Premier Collection

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Galaxy Beach Resort, Bw Premier Collection

locationLaganas, Zante-Zakynthos

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About Galaxy Beach Resort, Bw Premier CollectionAbout Galaxy Beach Resort, Bw Premier Collection

Location

The hotel has a fantastic location right on the beachfront and just outside the busy resort of Laganas on the picturesque island of Zakynthos. It is the ideal base for a holiday, with the famous beautiful sandy beaches and crystal clear waters of Laganas on hand. The hotel is the perfect choice for couples and families.

Facility

140 rooms, including 10 junior suites, 16 suites, 20 single rooms and 75 double rooms, are available to guests in a 3-storey main building and 3 auxiliary buildings. At the air-conditioned club, guests are welcomed in the lobby with -hour reception desk and a -hour check-in/check-out service. Guests receive a welcome drink upon arrival. Amenities include a baggage storage service, safe, currency exchange service and drinks machine. Wireless internet access (for a fee) is provided in public areas. The hotel offers a number of facilities for guests with disabilities. The grounds of the hotel feature a playground and a lovely garden. Additional facilities include a TV room. Guests arriving by car can park their vehicles in the car park. Further services and facilities include a 24-hour security service, a babysitting service, a childcare service, medical assistance, room service, an alarm call service, a laundry service, a hairdresser and a page service. Travellers with bicycles can make use of the on-site bicycle storage area. A business centre with projector and photocopier is available.

Rooms

Air conditioning and individually adjustable heating ensure that rooms maintain comfortable temperatures. In most units, guests can enjoy a view of the sea from a balcony or terrace. Rooms have a double bed, a queen-size bed or a king-size bed. Separate bedrooms are available. Children's beds and extra beds can be requested for younger guests. A safe, a minibar and a desk are also available. Additional features include a refrigerator and a tea/coffee station. A direct dial telephone, a television with satellite/cable channels, a stereo system, a plug adapter and WiFi provide all the essentials for a comfortable holiday. Guests can also make use of the cleaning service on departure. Slippers are included. Bathrooms are equipped with a shower and a bathtub. A hairdryer, a vanity mirror, bathrobes and a telephone are available for daily use. For extra comfort in the bathrooms, guests are offered cosmetic products. Bathrooms with wheelchair access can also be booked. The club has family rooms and non-smoking rooms.

Sport

While the adults swim a few laps in the outdoor pool, children can enjoy splashing about in their own swimming area. A waterslide and a refreshing drink at the poolside snack bar offer the perfect way to unwind. A sun terrace, sun loungers, and parasols are available. The wide range of activities offered at the hotel ensures that there is something new to do every day, including beach volleyball, volleyball, horse riding and jogging. A wide range of indoor sporting activities are also offered, for example a gym, table tennis, billiards and darts or, for a fee, yoga and pilates. The hotel offers a range of facilities in the wellness area. Options include a spa and, for an additional fee, a hammam, a spa, a beauty salon, massage treatments, spa treatments, anti-ageing treatments, a solarium, aromatherapy, medicinal baths and a hydrojet massage. Third-party operators offer hammam, beauty salon, solarium, aromatherapy, medicinal baths and hydrojet massage. Guests of all ages have the opportunity to enjoy a fun entertainment programme.

Meals

Dining facilities include a dining room, a breakfast room, a café, a bar and a lobby bar. Guests can enjoy the culinary delights of the non-smoking, air-conditioned restaurant, which provides high chairs for children. Refreshing drinks at the beach bar are a perfect way to enjoy warm weather. Catering options include bed and breakfast, half board and all-inclusive. A delicious and varied buffet awaits guests at breakfast, lunch and dinner. Diet meals and vegetarian dishes are available. The chefs will also prepare gluten-free meals for an additional charge. The club also offers snacks. For guests, alcoholic and non-alcoholic drinks are included.

Payment

The hotel accepts the following credit cards: American Express, VISA and MasterCard.

Amenities at Galaxy Beach Resort, Bw Premier Collection Amenities at Galaxy Beach Resort, Bw Premier Collection

  • Facilities

    • -

      Air conditioning

    • -

      Bar(s)

    • -

      Bicycle Cellar

    • -

      Café

    • -

      Car Park

    • -

      Conference Room

    • -

      Currency Exchange

    • -

      Disability-friendly

    • -

      Hairdresser

    • -

      Hotel Safe

    • -

      Kids Club

    • -

      Laundry Service

    • -

      Lifts

    • -

      Medical Assistance

    • -

      Playground

    • -

      Restaurant(s)

    • -

      Restaurant(s) with high-chairs

    • -

      Restaurant(s) with non-smoking area

    • -

      Room Service

    • -

      TV Room

    • -

      Waterslide

    • -

      Wifi

  • Hygiene

    • -

      Additional hygiene measures in catering

    • -

      Contactless payment

    • -

      Disinfection of plastic key card

    • -

      Enhanced cleaning programme

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      Hand hygiene training for employees

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      Hand sanitiser

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      Health checks on staff

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      Hygiene training for staff

    • -

      Intensified room cleaning

    • -

      Packaged meals

    • -

      Protective equipment for employees

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      Protective masks for guests

    • -

      Sanitiser dispenser

    • -

      Time interval between room bookings

    • -

      Use of commercially available disinfectants

  • Meals

    • -

      All inclusive

    • -

      Breakfast Buffet

    • -

      Drinks Included

    • -

      Evening Buffet

    • -

      Half Board

    • -

      Lunch Buffet

    • -

      Special Diet

  • Sport/Entertainment

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      Beach Volleyball

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      Billiards/Snooker

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      Children's Entertainment

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      Children's Pool

    • -

      Darts

    • -

      Entertainment Programme

    • -

      Gym

    • -

      Horse Riding

    • -

      Massage

    • -

      Outdoor Pool(s)

    • -

      Parasols

    • -

      Pedalo

    • -

      Sailing

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      Speed Boating

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      Sun loungers

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      Sun terrace

    • -

      Table Tennis

    • -

      Tanning Studio/Solarium

LocationLocation

Map preview

Around this property:

Sea

20 m

Beach

20 m

Restaurants

300 m

Bars / Pubs

500 m

Bus Station

800 m

City Centre

800 m

Nightclub

800 m

Shopping opportunities

800 m

Public Transport

800 m

Forest

2 km

Park

2 km

User Rating & ReviewsUser Rating & Reviews

  • Valuerating
  • Roomsrating
  • Cleanlinessrating
  • Servicerating

Excellent

300

Very Good

214

Average

115

Poor

60

Terrible

32

Recent Reviews: 721

  • User:Nicky B

    Trip type: Family

    Definitely not a five star hotel, saved by it’s location

    rating29 May 2026

    Ok positives first!The location is absolutely perfect. Right on the beach, the pool was lovely, never a problem getting a sunbed. However I imagine I’m summer it’s a fight for the beds. Negatives- this hotel is definitely not a five star hotel. TUI rate it as 3+ and I’d say that’s where it lies. The food definitely isn’t 5 star. It was very repetitive, quite tasteless and lots of cheap food options. Lots of bowls of plane pasta. Not 5 star food. One night there was basically a ham sandwich with cheese sauce poured over it and that was described as soufflé! There was hardly any fresh fruit at breakfast. Lots of tinned fruit. We’ve stayed at the Bitzaro Grand in Kalamaki and the breakfast was amazing. After eating on the first day I had a very upset stomach and I’d had nothing but hotel food.The drinks are not the best! The cocktails are very sickly and don’t taste of much. An alcohol free beer was 5 euros!! I went and bought a can from the local supermarket for 1 euro. The all inclusive drinks option was poor, anything nice was charged extra. The children’s play area was dirty, many of the toys were broken, the Connect 4 didn’t work and the Astro turf was covered in grit from where something had been taken away. It definitely needs updating. There was bird poo all over the floor. It needs a canopy also because when the sun hits it you can’t put small children in it because it’s boiling.There’s a grassy area with lots of outdoor seating and while we were there it was being varnished. Now in my opinion this should have been done already. The hotel is supposedly open to full paying guests yet they’re still painting! This area looks like a garden centre trying to flog furniture. The entertainment was poor, a singer with a speaker. The Greek night was ok but the dancers cleared off during Zorba which is the song everyone knows!!!The hotel itself is clean but it just lacks something, it’s trying to be a five star but is nowhere near. We also had to pay 15 euros a night island tax. Which is so overpriced for what is provided. A good holiday, saved by the beautiful location but let down by poor food and shoddy maintenance.

  • User:lcb711

    Trip type: Family

    Definitely not a 5 star.

    rating28 May 2026

    The location is absolutely beautiful as it’s on the beach and that for me is what gave it the three stars. I really don’t understand how this has got a 5 star rating - because it’s not, TUI got it right rating it a 3 star.The restaurant is small and there’s only 6 high chairs which meant most nights people were waiting for the next high chair to become free! One of the evenings, dinner opens at 7 and by 7:15, every single highchair had gone so babies were sat on laps! If you don’t have children, I know that’s not an issue, but for us it was! It’s the same foods most days for lunch and dinner and just leaves little to be desired - very small amount of vegetarian options and lacking in fruit options. Not lots for kids to eat either.The children’s play area left little to the imagination and unfortunately needs a lot doing to it: old broken toys, artificial grass that had rolled up in some areas, no covering so was absolutely cooking most of the day. Very dangerous areas in the area with wooden planks covering holes, and large parts of the fences wobbling. My daughter on the last day picked up a toy that actually died her hands blue.The grounds are absolutely spotless but when you look closer, things really need a good touch up as up close everything is quite run down. They had started to do it all up in the week we were there- not good enough getting things ready for the holiday season when you already had people there. People are allowed to smoke everywhere so even sitting by the pool, people were smoking which was just absolutely vile.The rooms were cleaned to an okay standard, the glasses in our room were never collected so we had glasses sat there. The bins weren’t emptied on one of the days - just overall feels quite lazy cleaning.You have to pay for the beds that are directly part of the hotel area on the beach: find that shocking, should be free! Also most drinks on the all inclusive menu you have to pay for unless you want a watered down beer or cocktail: €5 for a non alcohol beer or even €5 for an iced coffee! Every all inclusive I’ve ever been to has had these included! You can’t even have the local alternative spirits, they’re paid for!All in, an okay hotel, beautiful location and that’s what makes this hotel special, unfortunately that’s the only thing that holds it down.

  • User:Odyssey19210270960

    Trip type: Couples

    Cleanliness & Comfort

    rating24 May 2026

    The hotel is spotless. Our room was cleaned to a very high standard every single day, with fresh towels provided. The air con was a lifesaver and very quiet at night.

  • User:carterwilll

    Trip type: Couples

    Absolutely fantastic stay!

    rating24 May 2026

    Absolutely fantastic stay! The staff did everything for us. From the moment we arrived, we felt so welcome. A special bravo to Vasilis at the bar who always had a smile and remembered our drinks.

  • User:Z4472KOjanew

    Trip type: Couples

    Great hotel with lovely friendly staff

    rating17 May 2026

    The hotel was quiet as it was the beginning of the season but it suited my partner and myself. The staff were lovely and friendly especially Stefen the Operation Manager and Vasilis the Bartender. The food was tasty and there was a good variety every day. The rooms were a lovely size and house keeping came every day to check if you needed anything. All in all had a lovely holiday at a great hotel

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