tod blue logo

tod logoLogin/Create Account

flagUK

call icon0204 505 9777

Homehong-kong--china

Citadines Mercer Hong Kong

images

View Gallery

image url
image url

Citadines Mercer Hong Kong

locationWestern District, Hong Kong

Share this Dealshare

About Citadines Mercer Hong KongAbout Citadines Mercer Hong Kong

Location

Located minutes away from Central District and Sheung Wan, the hotel is covered by an excellent transportation network, with the Macau Ferry Terminal, Airport Express HK station and MTR all within easy walking distance.

Facility

55 rooms and 40 suites are located on 31 storeys and can be reached by lift. The friendly staff at the reception desk are happy to answer any questions. Amenities include a baggage storage service, a safe and a currency exchange service. Wireless internet access in public areas allows guests to stay connected. The tour desk offers assistance with booking excursions. The apartment hotel has a range of facilities for guests with disabilities. The hotel has wheelchair-accessible facilities. Additional amenities include a TV room and a library. Guests arriving by car can park their vehicles in the car park. Further services and facilities include a babysitting service, a childcare service, a transfer service, room service, an alarm call service, a laundry service, a coin-operated laundry and a hotel shuttle bus. A fax machine is available for guests' business needs.

Rooms

Rooms feature a kitchen and a bathroom, and air conditioning ensures just the right temperature. All rooms are carpeted and include a double bed, a queen-size bed or a king-size bed. Extra beds can be requested. A safe, a minibar and a desk are also available. Additional features include a refrigerator, a mini fridge and a tea/coffee station. An ironing set is provided for guests' convenience. A direct dial telephone, a television with satellite/cable channels, a radio, a DVD player, an alarm clock and WiFi (no extra charge) are provided as well. Slippers are included. A hairdryer and bathrobes are available in the bathrooms, which are equipped with a shower and a bathtub. As a special feature, bathrooms are also stocked with cosmetic products and a selection of towels. Guests can also book wheelchair-friendly rooms with wheelchair-accessible bathrooms. The hotel has non-smoking rooms.

Sport

Guests can enjoy a selection of sport and entertainment options. Guests can enjoy a refreshing swim in the outdoor pool area. There are many ways to relax or stay active at the apartment hotel, including a gym, aerobics and massage treatments.

Meals

Various dining options are available, including a restaurant, a breakfast room and a bar. Bed and breakfast is offered as a catering option. A generous breakfast buffet guarantees a great start to the day.

Payment

The hotel accepts the following credit cards: American Express, VISA, JCB and MasterCard.

Amenities at Citadines Mercer Hong Kong Amenities at Citadines Mercer Hong Kong

  • Facilities

    • -

      Air conditioning

    • -

      Bar(s)

    • -

      Car Park

    • -

      Conference Room

    • -

      Currency Exchange

    • -

      Disability-friendly

    • -

      Hotel Safe

    • -

      Laundry Facilities

    • -

      Laundry Service

    • -

      Lifts

    • -

      Restaurant(s)

    • -

      Room Service

    • -

      TV Room

    • -

      Wifi

  • Hygiene

    • -

      Contactless payment

    • -

      Enhanced cleaning programme

    • -

      Hand sanitiser

    • -

      Health checks on staff

    • -

      Housekeeping only upon request

    • -

      Hygiene training for staff

    • -

      Packaged meals

    • -

      Protective equipment for employees

    • -

      Sanitiser dispenser

    • -

      Social distancing regulations

    • -

      Use of commercially available disinfectants

  • Meals

    • -

      Breakfast Buffet

  • Sport/Entertainment

    • -

      Aerobics

    • -

      Gym

    • -

      Massage

    • -

      Outdoor Pool(s)

LocationLocation

Map preview

Around this property:

Underground/Over ground Station

100 m

Restaurants

100 m

Bus Station

100 m

Public Transport

100 m

Bars / Pubs

800 m

City Centre

800 m

Nightclub

800 m

Shopping opportunities

800 m

Sea

900 m

Park

1.4 km

User Rating & ReviewsUser Rating & Reviews

  • Valuerating
  • Roomsrating
  • Cleanlinessrating
  • Servicerating

Excellent

302

Very Good

278

Average

69

Poor

16

Terrible

10

Recent Reviews: 675

  • User:ddragod

    Trip type: Solo travel

    Great option close to Central and Lan Kwai Fong

    rating06 Dec 2025

    Great option close to Central and Lan Kwai Fong. In a very lively and nice area, it is a modern small hotel with good standards. No water in the room but Nespresso machine and tea. Recommended

  • User:shelleysM2246RW

    Trip type: Couples

    Disgusting

    rating17 Aug 2025

    We had a decent stay at the Mercer but after we left the hotel, the following morning we received an email accusing us of taking a $70HKD (approx £7) tissue box from the room and telling us this would be charged to our card. I am actually beyond words; being accused of theft is appalling. It is also simply not true. But because of this disgusting behaviour I now have to spend time online blocking my card from permitting any charges to this merchant. We travelled hand baggage only and shopped, (not nicked) so every inch was spoken for in our 7 kilo hand baggage allowance. Shameful accusation.I have NEVER been put in this position before and as a person of faith and fidelity, this has left me feeling very upset. I would not stay here again solely on the basis of this behaviour.

  • User:Daniel S

    Trip type: Couples

    Location, Location, Location

    rating15 Jan 2025

    Our second visit to Hong Kong, the first time we stayed in Kowloon and this time enjoyed it much more due to the location of The Mercer. The location was ideal for all we wanted to do while in Hong Kong. It was also fairly close to the MTR so we used the Airport express and one stop on the MTR to reach the hotel. The hotel is a bit tired but it was clean and comfy so ideal for what we needed.

  • User:MrWalker

    Trip type: Couples

    Very much declined over years

    rating10 Dec 2024

    Mercer used to be our favorite in Hong Kong in 2011-2015 when we frequently travelled there. Coming back 2024 for 4 nights, we are sorry to see it has declined in many ways. The location is still great, but the attentiveness of staff is gone, rather front desk staff is often close to rude, and have very little interest in helping out. The hotel is worn down and not well maintained, e.g.curtains broken, mould stains in ceiling and rusty bathroom drains. One unique benefit with Mercer is that many rooms are large, which we value and are willing to pay for. We booked a 38 m2 room (400 sq.ft), but initially were provided a small room of less than 25 m2. Complaining (in three levels of staff seniority…) we were after first night “upgraded” to a mini suite of 35 m2, still smaller than booked. No other compensation was offered. Sorry Mercer – we are definitely not coming back.One more comment – they used to serve breakfast, but no longer so. You are referred to restaurants in vicinity

  • User:Patrick D

    Trip type: Solo travel

    Super happy for the price I paid

    rating09 Jun 2024

    Great location for my trip. So close to Sheun Wan MTR station, but also to heaps of restaurants, bars etc, including both very cheap 'locals' type places and expensive finer dining. Bed was comfy, shower was good. No noise at night. Room was clean and in good condition overall. If you can get this place for a decent discount on regular pricing, then I would recommend it.

Get the Best Deals and Travel Ideas

Straight to Your Inbox

Our Privacy Policy

facebookinstagram

Travelodeal Reviews

Trustpilot