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Jen Hong Kong By Shangri-La

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Jen Hong Kong By Shangri-La

locationWestern District, Hong Kong

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About Jen Hong Kong By Shangri-LaAbout Jen Hong Kong By Shangri-La

Location

The hotel is in an ideal location in the Western District of Hong Kong Island, close to the University of Hong Kong. It is about a 40-minute drive from Hong Kong International Airport. Macau Ferry terminal and Sheung Wan MTR Station are both about 5 minutes away, while Central, a major business and shopping area, is some 10 minutes away by car. Ocean Park and The Peak are both about 45 minutes away by public transport, while Western Market and Langham Plaza are 5 and 15 minutes away respectively.

Facility

283 non-smoking rooms are located on 28 storeys and can be reached by lift. English-speaking staff at the reception desk in the lobby are ready to assist you with check-in and check-out. Amenities include a baggage storage service, a safe and a currency exchange service. Wireless internet access is provided in public areas. The tour desk offers assistance with booking excursions. The hotel has a range of facilities for guests with disabilities. The hotel has wheelchair-accessible facilities. There are a number of shops as well. Additional amenities include a newspaper stand and a TV room. Guests arriving by car can park their vehicles in the garage (for a fee) or in the car park. Further services and facilities include a 24-hour security service, a babysitting service, a childcare service, medical assistance, a transfer service, room service, a laundry service, a hotel doctor and a hotel shuttle bus. Complimentary newspapers are available. The business centre is on hand for guests' business requirements and provides a fax machine.

Rooms

Air conditioning and individually adjustable heating ensure that rooms maintain comfortable temperatures. Most units have a sea view. All rooms are carpeted and have a double bed or a queen-size bed. Extra beds can be requested. A safe, a minibar and a desk are also available. Guests will also find a tea/coffee station included among the standard features. There is also an ironing set and a trouser press. A direct dial telephone, a television with satellite/cable channels and WiFi (no extra charge) provide all the essentials for a comfortable holiday. Slippers are included. Bathrooms are equipped with a shower and a bathtub, as well as a hairdryer. As an extra convenience, bathrooms provide cosmetic products. Wheelchair-friendly rooms can be booked. Family rooms are available for parents with children.

Sport

Guests can enjoy a refreshing swim in the outdoor pool area. There are many ways to relax or stay active at the hotel, including a gym, billiards, aerobics, a sauna and massage treatments.

Meals

Various dining options are available, including a café and a bar. A number of specialities await guests in the air-conditioned, non-smoking restaurant. A generous breakfast buffet guarantees a great start to the day. At lunch and dinner, guests can choose between a buffet, à la carte and a set menu. The hotel offers a selection of alcoholic and non-alcoholic beverages.

Payment

The hotel accepts the following credit cards: American Express, VISA, Diners Club and MasterCard.

Amenities at Jen Hong Kong By Shangri-La Amenities at Jen Hong Kong By Shangri-La

  • Facilities

    • -

      24-hour reception

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      Air conditioning

    • -

      Bar(s)

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      Café

    • -

      Car Park

    • -

      Conference Room

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      Currency Exchange

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      Disability-friendly

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      Garage

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      Hotel Safe

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      Laundry Service

    • -

      Lifts

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      Medical Assistance

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      Newspaper kiosk

    • -

      Restaurant(s)

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      Restaurant(s) with non-smoking area

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      Room Service

    • -

      Shops

    • -

      TV Room

    • -

      Wifi

  • Hygiene

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      Contactless check-in/-out

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      Enhanced cleaning programme

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      Hand sanitiser

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      Housekeeping only upon request

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      Hygiene training for staff

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      Sanitiser dispenser

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      Social distancing regulations

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      Use of commercially available disinfectants

  • Meals

    • -

      à la carte Dinner

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      à la carte Lunch

    • -

      Breakfast Buffet

    • -

      Evening Buffet

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      Lunch Buffet

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      Set menu dinner

    • -

      Set menu lunch

  • Sport/Entertainment

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      Aerobics

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      Billiards/Snooker

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      Gym

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      Massage

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      Outdoor Pool(s)

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      Sauna

LocationLocation

Map preview

Around this property:

Shopping opportunities

100 m

Bus Station

200 m

User Rating & ReviewsUser Rating & Reviews

  • Sleep Qualityrating
  • Locationrating
  • Roomsrating
  • Servicerating
  • Valuerating
  • Cleanlinessrating

Excellent

1094

Very Good

974

Average

227

Poor

53

Terrible

46

Recent Reviews: 2394

  • User:Zeng C

    Trip type:

    Exceptional Care During an Emergency – A Heartfelt Thank You!

    rating06 Jul 2025

    My mother and I recently stayed at your hotel. An unexpected incident truly highlighted your team’s outstanding dedication. During our stay, my mother experienced a fall. What followed was nothing...

  • User:henrik3141

    Trip type:

    Nice Gym, Pool & Breakfast!

    rating02 Jul 2025

    I went to Hong Kong for a business trip at Hong Kong University. The location of the hotel was perfect for this trip. The gym and pool on the 28th floor are wonderful, allowing for a short run on a...

  • User:Clarice T

    Trip type:

    👍🏻👍🏻👍🏻

    rating26 Jun 2025

    Our stay was made much more memorable by a member of the housekeeping team - Ah Fei. Ah Fei's warmth and friendly disposition made us feel comfortable and she made every efforts to note each of her...

  • User:Avril S

    Trip type:

    Jen Hotel a good place to stay

    rating25 Jun 2025

    This Hotel was recommended to us by a friend. It is centrally located with a wealth of public transport nearby. The Hotel was very comfortable and our room had a view of the harbour. The rooftop...

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