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Ibis Budapest Castle Hill

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Ibis Budapest Castle Hill

locationBudapest, Budapest

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About Ibis Budapest Castle HillAbout Ibis Budapest Castle Hill

Location

This hotel warmly welcomes guests in Budapest.

Facility

The friendly staff at the reception desk are happy to answer any questions. Services such as a baggage storage service, safe, currency exchange service and drinks machine ensure a comfortable stay. Wireless internet access is provided in public areas. The tour desk offers assistance with booking excursions. The hotel offers various facilities for guests with disabilities. A lift and wheelchair-accessible facilities are available. A number of shops, including a souvenir shop, are great for shopping or just browsing. Additional facilities include a TV room. Guests arriving by car can park their vehicles in the garage or in the car park (for a fee). Further services and facilities include a 24-hour security service, a babysitting service, a car hire service, medical assistance, a transfer service, room service, an alarm call service, a laundry service, a coin-operated laundry, a page service and a hotel shuttle bus. Bicycles can be kept in the bicycle storage area. Complimentary newspapers are available. The business centre is on hand for guests' business requirements and provides a fax machine.

Rooms

Air conditioning and central heating ensure that rooms maintain comfortable temperatures. All rooms are carpeted and have a double bed or a queen-size bed. Extra beds can be requested. A safe and a desk are also available. A telephone, satellite television, a plug adapter and WiFi provide all the essentials for a comfortable holiday. A shower and a bathtub are included the bathrooms. A hairdryer, a vanity mirror and a telephone are available for daily use. As a special feature, bathrooms are also stocked with cosmetic products and a selection of towels. Wheelchair-friendly rooms with wheelchair-accessible bathrooms are also available. The hotel has family rooms, non-smoking rooms and smoking rooms.

Sport

The sports and entertainment facilities at the hotel ensure that guests have plenty of activities to choose from during their stay. There are many ways to relax or stay active at the hotel, including cycling/mountain biking and table tennis. An entertainment programme and live music round out the entertainment options.

Meals

Dining facilities include a restaurant, a dining room and a bar. Catering options include half board and full board. A generous breakfast buffet, lunch and dinner offer plenty of delicious variety. Diet meals and gluten-free meals can be prepared on request. The hotel also offers special catering options. The show cooking is a particularly special attraction.

Amenities at Ibis Budapest Castle Hill Amenities at Ibis Budapest Castle Hill

  • Facilities

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      Air conditioning

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      Bar(s)

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      Bicycle Cellar

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      Car Park

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      Conference Room

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      Currency Exchange

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      Disability-friendly

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      Garage

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      Hotel Safe

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      Laundry Facilities

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      Laundry Service

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      Lifts

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      Medical Assistance

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      Pets

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      Restaurant(s)

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      Room Service

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      Shops

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      TV Room

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      Wifi

  • Hygiene

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      ALLSAFE (Accor/Bureau Veritas)

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      Contactless check-in/-out

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      Contactless payment

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      Contactless room service

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      Enhanced cleaning programme

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      Hand sanitiser

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      Health checks on staff

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      Housekeeping only upon request

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      Hygiene training for staff

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      Mandatory mask-wearing

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      Medical teleconsultation

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      No high-touch furnishings

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      No high-touch furnishings in public areas

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      Packaged meals

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      Protective equipment for employees

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      Protective equipment for guests

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      Protective hygiene screens

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      Protective masks for guests

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      Sanitiser dispenser

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      Social distancing regulations

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      Use of commercially available disinfectants

  • Meals

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      Breakfast Buffet

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      Full Board

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      Half Board

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      Special Diet

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      Special Offers

  • Sport/Entertainment

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      Cycling/Mountain Biking

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      Table Tennis

LocationLocation

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User Rating & ReviewsUser Rating & Reviews

  • Valuerating
  • Roomsrating
  • Cleanlinessrating
  • Servicerating

Excellent

39

Very Good

33

Average

24

Poor

11

Terrible

9

Recent Reviews: 116

  • User:GrandTour06900844505

    Trip type: Family

    Guests with children or pets, better go literally anywhere else. Medication lying around on room floor.

    rating07 Jun 2026

    Our dog found a pill on the floor and ingested it. We were able to extract it from her. This pill did not belong to us. If it had been ingested, she could have been seriously harmed. So therefore, dog owners and families with small children: CHECK the floors, apparently cleaning is insufficient at best and endangers your beloved. Toilet was not working (did not stop flushing, cover was not attached). Despite us mentioning this after check-in, no action was taken. After again coming to the reception, someone attached the cover and left, leaving the toilet still non-functional. After all this, it was worth a two drinks coupon, and, after arguing with booking.com, a 10.76€ voucher. Needless to say we'll be seeking further action.

  • User:Susan A

    Trip type: Couples

    Great hotel

    rating05 Mar 2026

    We have had a lovely stay. The room, although basic is very clean. There is a good variety of breakfast choices. The staff around the hotel are very friendly. It is situated in a great position to enjoy the beautiful city on both sides of the river Danibe. We would be very happy to stay here again. Henriette Viglasi-Vincze, Other at Ibis Budapest Castle Hill Hotel, responded to this review Dear Susan A,Thank you for your kind words regarding your recent stay at ibis Budapest Castle Hill. We are delighted to hear that you enjoyed the cleanliness of your room, the variety of breakfast options, and the friendliness of our staff. It is wonderful to know that our location contributed to your experience of the beautiful city. We look forward to welcoming you back for another enjoyable stay in the future.Henriette Viglasi-VinczeDeputy General Manager

  • User:Alma M

    Trip type: Couples

    How clean is your room?

    rating07 Jan 2026

    Im with my husband on a business trip, we stay for 6 days, front desk was ok, but room service to clean the room was bit off. Fisrt day I didnt ask to clean the room as i am tired and need to sleep more, next day i was expecting that they will clean our room around 8am-10? I went out for a walk in budapest and went home by 2pm. The room was not clean all my rubbish was still under the table( rubbish from take away on our first night as we came late). Then they knocked around 2pm for cleaning service, i went down in the lobby for 20-30mins to give them a space, then when i went in my room rubbish still under my table, didn't refill my facial tissue in the toilet (facial tissue was 4-5 pieces only when we arrive), toilet roll only 1 left, floor wasn't vaccuum. They just fix the beddings, change the hand towel (it was on the floor. (Due to shower splashes). Now 1535pm still waiting for them if they will clean our room. Husband called he said he rang the reception to tell them that they didnt come to clean out room. Im worried if did they really clean the room after you checked out? Henriette Viglasi-Vincze, Other at Ibis Budapest Castle Hill Hotel, responded to this review Dear Alma M,Thank you for taking the time to share your experience during your recent stay with us. I regret to hear that your expectations regarding room cleanliness were not met during your time here. Our housekeeping team aims to provide a thorough service, and it appears that we fell short of that standard in your case.I understand that you had specific expectations for the timing and thoroughness of the cleaning service, and it is concerning that the room was not properly attended to on multiple occasions. We value your feedback, as it assists us in identifying areas for improvement. Room service is typically conducted daily, and I apologize for any confusion regarding the timing and the items that were not replenished.Your comments will be shared with our housekeeping team to ensure that we uphold our commitment to cleanliness and guest satisfaction. Thank you once again for your insights, and I hope you will consider staying with us again in the future.Sincerely,Henriette Viglasi-VinczeDeputy General Manager

  • User:meghanhw

    Trip type: Family

    Budapest with a young toddler

    rating17 Dec 2025

    Hotel is located on Buda Side, and is within walking distance to Buda Castle & Fisherman’s Bastion etc! There is a metro system approx 2 mins walk from the hotel which we used daily to get to Pest side for Heroes Square etc.The metro and trams are very easy to use & super cheap. However, they’re not very accessible. We managed with the pram on the escalators but took our daughter out and held her on these as they’re very steep and long (she was 19m). We used the metro loads, and only noticed 1 or 2 stops that has lifts, making most stops almost impossible for those limited to a wheelchair.The hotel itself is pretty basic, though the staff were great and provided a large cot for our daughter free of charge, a kettle for her formula free of charge when we asked (these are not automatically provided) and extra pillows/towels. The restaurant in the hotel is lovely & really well priced for a hotel restaurant!Breakfast is a standard continental, there is a large amount of pastries and breads, though not much choice on meats etc. There was slices of ham & cheese, some boiled eggs, scrambled eggs and hotdog like sausages. plain Yoghurt and very limited fruit choices are also available. Our room was rather large to fit the cot in, though the bathroom was very small. Plenty of space for our suitcase and buggy, and a small wardrobe-like area with a few hangers in.A great base for exploring Budapest! Henriette Viglasi-Vincze, Other at Ibis Budapest Castle Hill Hotel, responded to this review Dear Meghan,Thank you for sharing your feedback regarding your recent stay at ibis Budapest Castle Hill. We are pleased to hear that you found our location convenient for exploring the attractions on the Buda side, as well as easy access to public transport for your excursions to Pest.We appreciate your kind words about our team members and the services provided, including the cot and kettle for your daughter. It is always our aim to accommodate the needs of our guests, especially families. Your comments regarding the breakfast options will be taken into consideration as we strive to enhance our offerings. We aim to provide a variety of choices to cater to different preferences.We acknowledge the feedback regarding the bathroom size and the accessibility of the metro system. While we cannot influence the public transport facilities, we appreciate your understanding of the challenges faced by families with young children in navigating the area.Thank you once again for your review, and we hope to welcome you back on your next visit to Budapest.Henriette Viglasi-VinczeDeputy General Manager

  • User:Sandra T

    Trip type: Couples

    Not ideal!!

    rating29 Nov 2025

    Absolutely miserable staff….. Andrea was awful 😢. Such a shame as hotel was lovely and clean. Location was ok but not great….. lovely bar around corner called The click bar and food/drink lovely Henriette Viglasi-Vincze, Other at Ibis Budapest Castle Hill Hotel, responded to this review Dear Sandra,Thank you for your feedback regarding your recent stay. We regret that your experience with our staff did not meet your expectations, as we strive for a welcoming atmosphere. We appreciate your positive remarks about the hotel's cleanliness and location. Your insights are valuable to us.Henriette Viglasi-VinczeDeputy General Manager

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