Ibis Budapest City Hotel

Recent Reviews: 1333

• User:Przemysław K

  Trip type: Family

  Przemysław Kasprzak

  14 Jan 2026

  A very good hotel in a great location close to public transport, which makes getting around Budapest easy. The rooms are clean, well-kept and comfortable. What truly stands out, however, is the staff, who showed great understanding, empathy and full professionalism in a difficult situation I found myself in. You rarely come across such a high standard of service. I will recommend this hotel with full confidence ibis City Budapest, General Manager at ibis Budapest City, responded to this review Thank you very much for your wonderful review and for your kind recommendation. We are delighted to hear that you enjoyed our location and found our rooms to be clean and comfortable.However, what makes us most proud is your mention of our staff. It is our goal to provide professional and empathetic service to all our guests, especially during difficult situations. I will be sure to share your kind words with the entire team, as it is a great motivation for us to maintain such a high standard of service.It was a pleasure to have you with us, and we look forward to welcoming you back to our hotel with the same level of care in the future.Kind regards,László Quality Manager

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• User:starbar101

  Trip type: Family

  Really well situated

  22 Dec 2025

  We booked with Jet2 for a city break, ideally situated within walking distance of buses, metro, shops, restaurants. We had a back facing room on the 5th floor, clean room and comfy beds Reception staff were helpful Breakfast was good, plenty of choice Luggage room available if you have a late flightBar in reception ibis City Budapest, General Manager at ibis Budapest City, responded to this review Thank you for choosing our hotel for your city break and for sharing such a detailed review. We are delighted to hear that you found our location ideal for exploring Budapest, with everything from public transport to restaurants within easy walking distance.It is wonderful to know that you enjoyed the comfort and cleanliness of your room on the 5th floor, and that our reception team provided helpful service throughout your stay. We are also glad that our breakfast variety and amenities like the luggage room and reception bar added to the convenience of your trip.We hope you had a fantastic time in Budapest and we look forward to welcoming you back for another great stay in the future!Kind regards, László Quality Manager

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• User:foodztar

  Trip type: Couples

  It is ok for the price but had few issues

  08 Oct 2025

  The hotel is located close to a main road that goes straight to the river side, so good for site seeing and good transport links nearby. Lots of shops and restaurants nearby, including halal food options, cafes etc... Sign in was quick and easy. They took in our luggage as we came before check in time. That was pretty safe and secure. Hotel was clean and modern. Wifi was easy to setup for your room. Bathroom was kinda compact but good enough. I did ask for a city view higher up, but got yard view on 2nd floor, I guess they must of been really busy. Beds were ok. Room was quiet. Convenient plug sockets and enough for your charging needs. For Ibis I thought the breakfast range was pretty good. The scrambled eggs could have been better as they were very mushy and then hard and lumpy in places, not very consistent. They had yoghurts, bread, cakes, drinks, range of teas, cereal, meats (if you can eat that). They also had a pancake machine, but it was unclear what this machine was so the first morning I didnt use it. They also have some alternating dishes, on one occasion they had this nice semolina pudding. I dont think there was good enough signage (or any..) on how to use it or what is was. Then I saw someone use it. You press one button and it pops out 2 small pancakes. Its a novelty thing for me, but think its not practical... as it creates a queue while one person waits like 5 minutes for two pancakes. Good thing is that it the dining area seems clean and modern. Downsides: There was definitely bug(s) in the room, whether it was bed bugs, mosquito or something else I'm not 100% sure. On the first night after returning to the room, something flew into my face, it was like a small fly or something, I looked around for it but it had vanished. I showered and slept. The next morning i woke up and noticed a swollen bite on my head. My lip also felt weird...As the day progressed another bite/swelling appeared on my ear, lip and right arm. Now I know this cant have been from outside as I had my long sleeve jacket on all the time. After I had a shower though, new 'bites' stopped appearing. Though I checked mattress for bed bugs, as parts of it are black its hard to really tell. I had to use medication, check the room for bugs and made sure to sleep under the cover, to avoid skin exposure. On the last day I came out the shower and again i saw the insect most likely a mosquito fly towards the window from the bed, where my partner was sleeping... i tried to find it and couldn't, kinda vanished again. Breakfast time was hectic. It was really busy, very hard to find a table. Breakfast time is open from 6 but it looked like all the guests were having breakfast around 9AM. Some people were darting about, cutting in, brushing past, stropping about. One morning one coffee machine ran out of coffee which meant a bigger line at the other machine, with people queuing from both sides. One morning we had breakfast much earlier and it was much much better and less busy. The TV was good enough, some English channels, but some of the mostly non-English channels had really distorted images making them unviewable. Check out was straight forward enough and quick. ibis City Budapest, General Manager at ibis Budapest City, responded to this review Thank you very much for your detailed feedback.We are glad to hear that you appreciated our convenient location, quick and secure check-in, clean and modern facilities, and the variety offered at breakfast. It is also great to know that our staff was helpful during your stay.We regret to hear about the issues you experienced with insects in your room and the busy breakfast times. Please be assured that we take cleanliness and guest comfort very seriously and will investigate your concerns further.Thank you again for sharing your experience. We hope to welcome you back for an even better stay in the future.Kind regards,LászlóQuality Manager

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• User:Victoria L

  Trip type: Solo travel

  Good location near public transport.

  13 Jun 2025

  Good location. No usb ports in the room. Had to go buy one. Only generic “hair, hand, body wash” in the bathroom. We all know that most hair does not like body wash. It really isn’t the same stuff. Don’t be cheap. Nice to have secure luggage storage for early arrival when the rooms aren’t ready yet. ibis City Budapest, General Manager at ibis Budapest City, responded to this review Thank you for taking the time to share your feedback. We’re glad to hear you appreciated our convenient location and the secure luggage storage service. Your comments are important to us, and we’ll make sure they are noted. We hope to have the chance to welcome you again in the future.Kind regards,LászlóQuality Manager

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• User:MikeDelValley

  Trip type:

  Good Hotel stay in central Budapest

  18 Mar 2025

  Welcoming hotel with friendly staff at the lobby that give you a discount and are willing to help with all you need. Excellent and complete breakfast with delicious pancakes! The rooms are very large, very clean and very comfortable, a special thanks to the best housekeeper in the hotel named Vikki. I totally recommend this hotel if you want to have a good experience in Budapest!! ibis City Budapest, General Manager at ibis Budapest City, responded to this review Thank you so much for your kind words! We're thrilled to hear that you had an excellent stay with us in central Budapest. Our team takes great pride in offering friendly service, and we're especially glad that Viki, our housekeeper, made such a positive impact on your experience. We're also happy that you enjoyed our breakfast and the pancakes! We truly appreciate your recommendation, and we hope to welcome you back for another wonderful stay soon.Safe travels and see you next time!Kind regards,LászlóQuality Manager

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