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Novotel Budapest City

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Novotel Budapest City

locationBudapest, Budapest

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About Novotel Budapest CityAbout Novotel Budapest City

Location

This hotel is situated in an attractive location, on the Buda side of the city in an attractive garden full of chestnut trees. The centre of the city is within easy reach of the hotel. The Palace is 2 km from the hotel. Hegyalja bus stop is only a stone's throw from the hotel.

Facility

The hotel has 3 junior suites, 4 suites, apartments, 1 single room and 319 double rooms, which are located on 9 storeys and are reachable by lift. Multilingual staff (English, German, French) at the reception are happy to assist guests at the reception desk round the clock. Check-in and check-out are available 24 hours a day. Amenities available at the hotel include a baggage storage service, safe, currency exchange service and cash machine. Wireless internet access allows guests to stay connected while on holiday. The tour desk offers assistance with booking excursions. The hotel has a range of facilities for guests with disabilities. Wheelchair-accessible facilities are available. A number of shops, including a supermarket and souvenir shop, are great for shopping or just browsing. The grounds of the hotel feature a playground and a lovely garden. Additional amenities include a newspaper stand, a TV room and a playroom. Guests arriving by car can park their vehicles in the garage or in the car park (for a fee). Further services and facilities include a 24-hour security service, a babysitting service, a childcare service, a car hire service, medical assistance, a transfer service, room service, an alarm call service, a laundry service, a hairdresser, a coin-operated laundry and a hotel shuttle bus. A bicycle hire service provides all the necessary equipment for exploring the surrounding area. Complimentary newspapers are available. A business centre with fax machine and projector is available.

Rooms

Air conditioning, individually adjustable heating and a fan ensure that rooms maintain comfortable temperatures. All rooms are carpeted and include a double bed, a queen-size bed, a king-size bed or a sofa bed. Extra beds can be requested. A safe, a minibar and a desk are also available. Additional features include a refrigerator, a mini fridge and a tea/coffee station. Other amenities available include an ironing set and a trouser press. A direct dial telephone, a television with satellite/cable channels, a radio, an alarm clock and WiFi (no extra charge) provide all the essentials for a comfortable holiday. Slippers are included. A hairdryer and a telephone are available in the bathrooms, which are equipped with a shower and a bathtub. As a special feature, bathrooms are also stocked with cosmetic products and a selection of towels. Guests can also book wheelchair-friendly rooms with wheelchair-accessible bathrooms. The hotel has family rooms, non-smoking rooms and smoking rooms.

Sport

The pleasantly heated water of the indoor and outdoor pools guarantees comfortable swimming. Comfortable sun loungers are available on the terrace. For guests who wish to keep active, tennis and golf are available. The hotel offers numerous indoor sports, including a gym, yoga, callisthenics and aerobics or, for a fee, bowling. There is a wellness area with a spa, a sauna, a steam bath, a hammam and a solarium. Subject to charge: massage treatments. An entertainment programme and a kids' club round out the entertainment options.

Meals

Various dining options are available, including a dining room, a breakfast room, a café and a bar. A non-smoking restaurant with air conditioning, high chairs and a separate area for smokers is available to guests. Catering options include bed and breakfast, half board and full board. At breakfast, guests serve themselves at the generous buffet. Various dishes can be ordered à la carte for lunch and dinner. Diet meals, vegetarian dishes and children's meals can be prepared on request. In addition, special catering options and picnics are available.

Payment

The following credit cards are accepted: American Express, VISA, Diners Club, JCB and MasterCard.

Amenities at Novotel Budapest City Amenities at Novotel Budapest City

  • Facilities

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      24-hour check-in

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      24-hour reception

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      Air conditioning

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      Bar(s)

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      Bicycle Hire

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      Café

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      Car Park

    • -

      Conference Room

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      Currency Exchange

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      Disability-friendly

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      Games room

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      Garage

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      Hairdresser

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      Hotel Safe

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      Kids Club

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      Laundry Facilities

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      Laundry Service

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      Lifts

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      Medical Assistance

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      Newspaper kiosk

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      Pets

    • -

      Playground

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      Restaurant(s)

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      Restaurant(s) with high-chairs

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      Restaurant(s) with non-smoking area

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      Restaurant(s) with smoking area

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      Room Service

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      Shops

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      Small supermarket

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      TV Room

    • -

      Wifi

  • Hygiene

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      ALLSAFE (Accor/Bureau Veritas)

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      Contactless check-in/-out

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      Contactless payment

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      Contactless room service

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      Enhanced cleaning programme

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      Hand sanitiser

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      Health checks on staff

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      Housekeeping only upon request

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      Hygiene training for staff

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      Medical teleconsultation

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      No high-touch furnishings

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      No high-touch furnishings in public areas

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      Packaged meals

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      Protective equipment for employees

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      Protective hygiene screens

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      Protective masks for guests

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      Sanitiser dispenser

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      Social distancing regulations

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      Time interval between room bookings

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      Use of commercially available disinfectants

  • Meals

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      à la carte Dinner

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      à la carte Lunch

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      Breakfast Buffet

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      Full Board

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      Half Board

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      Special Diet

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      Special Offers

  • Sport/Entertainment

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      Aerobics

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      Bowling

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      Children's Entertainment

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      Golf

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      Gym

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      Heated Pool(s)

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      Indoor Pool

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      Massage

    • -

      Number of Pools

    • -

      Outdoor Pool(s)

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      Sauna

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      Steam bath

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      Sun loungers

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      Sun terrace

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      Tanning Studio/Solarium

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      Tennis

LocationLocation

Map preview

Around this property:

Park

50 m

Shopping opportunities

100 m

Train Station

500 m

Underground/Over ground Station

500 m

Tourist Centre

1 km

River

1 km

City Centre

1 km

User Rating & ReviewsUser Rating & Reviews

  • Valuerating
  • Roomsrating
  • Cleanlinessrating
  • Servicerating

Excellent

384

Very Good

499

Average

239

Poor

74

Terrible

58

Recent Reviews: 1254

  • User:John K

    Trip type: Business

    Nice hotel with less nice service

    rating14 Jun 2026

    Nice building, location about 3 km from centrum. Slow elevator and personel seemed to wish beeing somewhere else. Clean rooms.Hotel bar cashing was funny. Order, the waitress went to backroom and came back to cash the order. Nonsense, why is the cashiermachine not closer by?Breakfast was good, but early brekfast was impossible ton arrange. This sucked. Budapest City Novotel, Guest Services / Front Office at Novotel Budapest City Hotel, responded to this review Dear Guest, Thank you for your feedback regarding your recent stay. We are pleased to hear that you appreciated the cleanliness of our rooms and enjoyed the breakfast.Your comments will be taken into consideration as we strive to improve our guest experience. We apologize for any inconvenience caused by the early breakfast arrangements.Sincerely,Attila KőváriFront Office ManagerNovotel Budapest City

  • User:257mercedesc

    Trip type: Business

    Very high price for medium quality hotel

    rating09 Jun 2026

    Old looking building ans rooms. Very expensive also for what.ypu get. Nice view but only if you get one.of the room with river view. Doesn't worth the money. Many students at reception without apparent supervision. Budapest City Novotel, Guest Services / Front Office at Novotel Budapest City Hotel, responded to this review Dear Guest, Thank you for sharing your feedback. We take all guest comments seriously and appreciate your input regarding the quality of our facilities and service. We strive to provide a memorable experience, and your insights will be reviewed with our team.Best regards,Attila KőváriFront Office ManagerNovotel Budapest City

  • User:Bill L

    Trip type: Family

    Great friendly comfortable hotel

    rating14 May 2026

    We were here for my wife's dental treatment, and I had work to do as well as looking after her. We were on 9th floor. Large comfortable quiet room with good views. Good location with handy bus connections and shopping centre. Staff exceptionally helpful. Varied and generous breakfast. I enjoyed the beetroot juicing machine. Vegan options including oat milk. Fast internet. Budapest City Novotel, Guest Services / Front Office at Novotel Budapest City Hotel, responded to this review Dear Guest, Thank you for your kind feedback regarding your recent stay at Novotel Budapest City. We are delighted to hear that you found our hotel comfortable and our staff exceptionally helpful. It is also wonderful to know that you enjoyed our breakfast offerings.Your satisfaction is our priority, and we appreciate your positive remarks.Best regards,Attila KőváriFront Office ManagerNovotel Budapest City

  • User:Pinot924

    Trip type: Business

    Go somewhere else

    rating08 Mar 2026

    This Hotel was booked for our company for a larger group. We made jokes about how bad it was. The air conditioning was a nightmare, temperatures in rooms were way to high and could not been adjusted through airconditioning. I did not sleep well on the matress, matress quality was an issue, but also piercing green light emission from the smoke detector right above head. Overall quality of the hotel was bad. The elevators are full of greasy palm prints not cleaned in ages, while in room cleaning seems to be done with iron wool - at least judged by that the sink looks like. Sb. told me that walking on socks in the room made her socks turn blue to white - I did not oberve this in my room, however consider it credible. The hotel is aged, it´s not cozy, it is no place I would return to . Budapest City Novotel, Guest Services / Front Office at Novotel Budapest City Hotel, responded to this review Dear Guest,Thank you for taking the time to share your feedback regarding your recent stay at Novotel Budapest City. I regret to learn that your experience did not meet your expectations. I apologize for the issues you faced with the elevators and room amenities. We strive to provide a pleasant environment for all our guests, and it is concerning to hear that we fell short in this regard. We value your input as it helps us improve our services. I hope you might reconsider your opinion of our brand in the future.Sincerely,Attila KőváriFront Office ManagerNovotel Budapest City

  • User:gheth67

    Trip type: Friends getaway

    Excellent hotel

    rating27 Feb 2026

    Amazing 4 night stay last weekend. Room upgrade due to status was very much appreciated to the 9th floor. Room amenities brilliant such as mini bar and tea/coffee making. Used the pool / sauna daily. Great size pool and very well equipped gym. No noise at night however the room was so so hot. That is the only thing that spoilt the trip for us. We had to leave the windows wide open all day and night. And the door open when in the room. I had a problem with my credit card of my own doing and the hotel were amazing in sorting it out. Breakfast was good too. Overall can’t wait to go back. But maybe during air conditioning season. When is that ?Great staff can’t do enough. All in all a fantastic hotel. Location excellent for bus and trams too. Defo my go to hotel. Budapest City Novotel, Guest Services / Front Office at Novotel Budapest City Hotel, responded to this review Dear Guest, Thank you for your kind words regarding your recent stay at Novotel Budapest City. We are delighted to hear that you enjoyed your room upgrade, the amenities, and the facilities. It is also gratifying to know that our staff were able to assist you effectively with your credit card issue.I would like to address your concerns regarding the room temperature. We understand how important a comfortable environment is for our guests. We look forward to welcoming you back for another memorable stay, ideally during the air conditioning season. Warm regards,Attila Kővári Front Office Manager Novotel Budapest City

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