Hotel Klettur

Recent Reviews: 2484

• User:970afsaneht

  Trip type:

  Very nice hotel - needs minor improvements for a 5

  27 May 2026

  We spent five nights at hotel Klettur in and found it comfortable and well located. It is within easy walking distance - about 10-15 minutes from central Reykjavik. We had a superior room on the 6th floor which as very comfortable and reasonably sized for European hotels, a nice bathroom, closet, and safe. We even had a small balcony which was nice as indoor spaces get pretty hot in Iceland - all that thermal heat in the ground - I think. The breakfast was wonderful, fresh and plentiful. Lots of fresh fruit, eggs, etc. It was a great way to start the day. The reception staff were great. Snead, Alex and others whose name I can't recall, were professional and very helpful. Big thanks to them all. the only negative I have to note is that unfortunately couple of our pillows were lumpy and useless and the sheets and towels were threadbare and rough. It would be a great improvement to upgrade these items and make the room really comfortable. I'd have given the hotel a 5 were it not for this issue which was annoying. Rakel Rut Kristjánsdóttir, Marketing at Hotel Klettur, responded to this review Dear Guest,Thank you very much for taking the time to share such a detailed review following your stay with us.We are delighted to hear that you enjoyed your superior room, our convenient location, breakfast selection, and especially the service provided by our reception team. We also truly appreciate your constructive feedback regarding the pillows, sheets, and towels. We are sorry to hear that these aspects affected your comfort, as a good night’s sleep is one of the most important parts of any hotel stay. Your comments are valuable and will be shared with our team as we continuously look for ways to improve the guest experience.Thank you again for your thoughtful feedback and kind recommendation. We hope to have the pleasure of welcoming you back to Hotel Klettur in the future.Warm regards,Rakel and Team Hotel Klettur

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• User:Yazzle

  Trip type:

  Great little hotel

  27 May 2026

  We were there for a one night stopover and it was fine. I would have liked it if it had a fridge but fewer and fewer hotels do these days. Staff were very friendly and the breakfast was great. Rakel Rut Kristjánsdóttir, Marketing at Hotel Klettur, responded to this review Dear Yazzle,Thank you very much for your kind review and for choosing Hotel Klettur for your stopover stay.We are delighted to hear that you enjoyed our friendly staff and breakfast selection and that you had an overall pleasant stay with us.Thank you as well for your feedback regarding the fridge. While some of our room categories include mini fridges, we understand that having one available in every room can be an important convenience for guests.We truly appreciate your feedback and hope to have the pleasure of welcoming you back again in the future.Warm regards,Rakel and Team Hotel Klettur

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• User:dotty0

  Trip type: Couples

  Horrible Stay, Very Disappointed

  25 May 2026

  This has to be one of the worst hotels we have ever stayed at. The staff at the front desk was very rude when we arrived & not helpful at all. Our room was what you would call very basic. The first thing I noticed was the bed which was 2 twin beds put together & a comforter on each side of the bed that looked like a sleeping bag. No top sheet on the bed or blanket. No thermostat to regulate temperature or fan in the room. No decorations on the walls whatsoever. Old floors that varnish had come off of. A tv the size of a laptop & no american speaking channels. Bathroom had a very small sink, no storage & very small shower with old tiles, looked like from the 50s. Walls are very thin, you can hear everything, noise from street was bad too. The only positive point to the hotel is location & a breakfast that was just ok. Parking is not free & the lot is like a dungeon under the building. There is some street parking but, good luck getting a spot. Very disappointed to say the least. Rakel Rut Kristjánsdóttir, Marketing at Hotel Klettur, responded to this review Dear Guest,Thank you for taking the time to share your feedback following your stay with us. We are truly sorry to hear that your experience did not meet your expectations and that you left feeling disappointed.Please accept our sincere apologies for the impression our service, room comfort, and facilities left during your stay. We regret that several aspects of your experience, including comfort, noise levels, room features, and parking fell short of what you expected and what we aim to provide for our guests.We appreciate you highlighting the few positives regarding our location and breakfast, although we understand this did not make up for the frustrations you experienced overall. Feedback like yours is important to us and will be shared with our management team as we continue working on improvements across the guest experience.Thank you again for sharing your honest feedback, and we are sorry that we did not provide the stay you had hoped for.Warm regards,Rakel and Team Hotel Klettur

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• User:ewright2013

  Trip type: Solo travel

  Well-appointed, bright spacious rooms & convenient location.

  23 May 2026

  Stayed here 2 nights on organized tour.I stayed in multiple hotels during my trip & this was my favorite one!Positives:-Bright, spacious, clean rooms.-short work to city center, many restaurants (including a food hall) & stores nearby. It took me 15 minutes to walk to Hallgrimskirja-Only hotel during my stay that had a mini fridge in room (that was a much welcomed surprise) -bigger closest, with safe, ironing board & addition storage space.-good size bathroom w/counter space-shower set up that did NOT get water allover floor.-large breakfast dining area. Continental & also hot option of eggs, sausage & beans. -in lobby is small bar, an array of snacks/beverages to buy (very convenient) & also small souvenirs. I was able to get post-cards, stamps & the hotel will mail them out. I really appreciated them doing that for guest.The only downside for me personally, was the low quality bedding. I found it to be very rough. Rakel Rut Kristjánsdóttir, Marketing at Hotel Klettur, responded to this review Dear Guest,Thank you very much for your wonderful and detailed review and for choosing Hotel Klettur during your Iceland trip.We are delighted to hear that your stay with us was your favorite during your travels and that you enjoyed the spacious rooms, convenient location, breakfast selection, and in-room amenities. It is especially nice to know that the small details, such as the mini fridge, extra storage, postcard service, and lobby facilities.We also appreciate your honest feedback regarding the bedding quality. Guest feedback is extremely valuable to us, and we will share your comments with our team as we continuously look for ways to improve guest comfort.Thank you again for your kind words and recommendation. We truly hope to welcome you back to Hotel Klettur in the future.Warm regards,Rakel and Team Hotel Klettur

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• User:nathaliepetit2026

  Trip type:

  Great Hotel

  14 May 2026

  We stayed at Hotel Klettur on our first night before we went on our tour and on our last night. The room was clean. We had a small fridge in our room which was much appreciated. Reception was very helpful with our questions. I reccommend. Rakel Rut Kristjánsdóttir, Marketing at Hotel Klettur, responded to this review Dear Guest,Thank you very much for your wonderful review and for choosing Hotel Klettur for both the beginning and end of your Iceland trip.We are delighted to hear that you enjoyed your clean room, the in-room fridge, and our convenient location. It is also lovely to know that our reception team was able to assist you during your stay.Thank you again for your recommendation, it truly means a lot to us. We hope to welcome you back to Reykjavík again in the future.Warm regards,Rakel and Team Hotel Klettur

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