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The Oberoi, Mumbai

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The Oberoi, Mumbai

locationMumbai City, Mumbai

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About The Oberoi, MumbaiAbout The Oberoi, Mumbai

Location

This luxury hotel is centrally located in Nariman Point, the main financial district in Mumbai, with the Bombay Stock Exchange, the Legislative Assembly (Mantralaya), and most international and national banks headquartered within a 1.5 km radius. Mumbai Central, the terminus of the Western Railway, is situated a 15-minute drive from the hotel. The international airport is located in the Sahar district (about an hour from the hotel by car), while the domestic airport in Santacruz can be reached in some 45 minutes.

Facility

The hotel has a lift and features 337 rooms and 22 suites. The friendly staff at the reception desk are happy to answer any questions. Amenities available at the hotel include a baggage storage service, a safe and a currency exchange service. Wireless internet access is provided in public areas. The tour desk offers assistance with booking excursions. The hotel has a range of facilities for guests with disabilities. There are also a number of shops that make for great strolling and browsing. Children can enjoy the playground. Additional facilities include a playroom. Parking spaces are available to guests travelling by car. Other services include a 24-hour security service, a babysitting service, a childcare service, a car hire service, medical assistance, a transfer service, room service, an alarm call service, a laundry service, a hairdresser and a coin-operated laundry. Complimentary newspapers are available. The business centre is on hand for guests' business requirements and provides a fax machine.

Rooms

Rooms feature a kitchen and a bathroom. Air conditioning ensures comfortable temperatures. Many units feature a sea view, which creates a particularly lovely ambience. Rooms have a double bed, a queen-size bed or a king-size bed. Extra beds can be requested. A safe, a minibar and a desk are also available. Additional features include a mini fridge and a tea/coffee station. Further amenities include an ironing set and a trouser press. A telephone, a TV, a radio, a CD player, a DVD player, an alarm clock and WiFi (no extra charge) provide all the essentials for a comfortable holiday. A turndown service provides guests with additional comfort in the evening hours. Amenities provided in the rooms include slippers and a daily paper. Bathrooms are equipped with a shower and a bathtub. A hairdryer, bathrobes and a telephone are provided. For extra comfort in the bathrooms, guests are offered cosmetic products. The hotel has family rooms, non-smoking rooms and smoking rooms.

Sport

The indoor and outdoor pools are ideal for exercise as well as relaxation. Sun loungers and parasols are also available to guests. The pool bar serves a selection of refreshing drinks. For those who wish to stay active while on holiday, the hotel offers tennis. Sport and leisure facilities at the hotel include a gym and squash. Various wellness options are available at the hotel, including a spa, a sauna, a steam bath, a beauty salon and massage treatments. Entertainment options and leisure facilities include an entertainment programme and a kids' club.

Meals

Various dining options are available, including a restaurant, a café and a bar. Half board is offered as a catering option. A generous breakfast buffet, lunch and dinner offer plenty of delicious variety. Diet meals and children's meals can be prepared on request. The hotel also offers special catering options.

Amenities at The Oberoi, Mumbai Amenities at The Oberoi, Mumbai

  • Facilities

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      Air conditioning

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      Bar(s)

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      Café

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      Car Park

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      Conference Room

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      Currency Exchange

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      Disability-friendly

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      Games room

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      Hairdresser

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      Hotel Safe

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      Kids Club

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      Laundry Facilities

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      Laundry Service

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      Lifts

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      Medical Assistance

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      Playground

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      Restaurant(s)

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      Room Service

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      Shops

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      Wifi

  • Hygiene

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      Contactless check-in/-out

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      Contactless payment

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      Enhanced cleaning programme

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      Hand sanitiser

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      Health checks on staff

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      Housekeeping only upon request

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      Hygiene training for staff

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      Medical teleconsultation

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      No high-touch furnishings

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      No high-touch furnishings in public areas

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      Packaged meals

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      Protective equipment for employees

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      Protective equipment for guests

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      Protective hygiene screens

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      Protective masks for guests

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      Sanitiser dispenser

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      Social distancing regulations

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      Use of commercially available disinfectants

  • Meals

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      Breakfast Buffet

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      Half Board

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      Special Diet

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      Special Offers

  • Sport/Entertainment

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      Gym

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      Indoor Pool

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      Massage

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      Number of Pools

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      Outdoor Pool(s)

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      Parasols

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      Sauna

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      Squash

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      Steam bath

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      Sun loungers

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      Tennis

LocationLocation

Map preview

Around this property:

Train Station

2 km

User Rating & ReviewsUser Rating & Reviews

  • Valuerating
  • Roomsrating
  • Cleanlinessrating
  • Servicerating

Excellent

4206

Very Good

433

Average

78

Poor

22

Terrible

14

Recent Reviews: 4753

  • User:Anu B

    Trip type:

    Great place to stay!

    rating14 Jun 2026

    excellent experience, very attentive and friendly staff. Room very clean and good size, big selection of foods at the breakfast freshly prepared for you. Housekeeping cleaned rooms multiple times a day. Late check up without any complications and without extra charge. Absolutely amazing hospitality. The Oberoi Mumbai, Owner at The Oberoi Mumbai, responded to this review Dear Guest,Thank you for sharing such a pleasant feedback of your stay experience at The Oberoi, Mumbai on TripAdvisor.We are truly delighted to know that we were able to live up to your expectations and make your stay comfortable.All of us at The Oberoi, Mumbai look forward to welcoming you back soon!Thank you.Warm regards,Amit KaulVice President and General ManagerThe Oberoi, Mumbai.

  • User:Yeshwant Bhikaj... U

    Trip type:

    The Oberoi MUMBAI, an excellent experience

    rating09 Jun 2026

    Good location. Excellent facilities including restaurants. Great breakfast to start one's day with. Courteous staff. The Oberoi Mumbai, Owner at The Oberoi Mumbai, responded to this review Dear Guest,Thank you for sharing encouraging feedback of your stay experience on TripAdvisor.We are pleased to read your review and so happy that you had an enjoyable stay and that our service and facilities exceeded your expectations. At The Oberoi we are committed to exceeding our guests expectations and your feedback will continue motivating us to strive harder.All of us at The Oberoi, Mumbai look forward to welcoming you back soon!Thank you,Warm regards,Amit KaulVice President and General ManagerThe Oberoi, Mumbai

  • User:arjitm2021

    Trip type: Family

    Excellent hospitality, awesome ambience and great atmosphere. Staff are extremely helpful and courteous.

    rating07 Jun 2026

    Extremely well curated and very soothing experience The Oberoi Mumbai, Owner at The Oberoi Mumbai, responded to this review Dear Guest,Thank you for sharing encouraging feedback of your stay experience on TripAdvisor.We are pleased to read your review and so happy that you had an enjoyable stay and that our service and facilities exceeded your expectations. At The Oberoi we are committed to exceeding our guests expectations and your feedback will continue motivating us to strive harder.All of us at The Oberoi, Mumbai look forward to welcoming you back soon!Thank you,Warm regards,Amit KaulVice President and General ManagerThe Oberoi, Mumbai

  • User:Rajat J

    Trip type: Solo travel

    True customer delight supported by best leadership

    rating07 Jun 2026

    The Oberoi Mumbai is undoubtedly one of the finest luxury hotels in the city, and despite a few shortcomings during my stay, I would still rate the overall experience 5 stars because of the warmth, service recovery, and genuine guest focus shown by the team.I had booked a Bay View Suite and was upgraded at check-in to a Bay View Residence Suite. While I had specifically requested an ocean-facing suite instead of a larger residence-style room, the suite itself was extremely spacious, elegant, and filled with natural sunlight, which I absolutely loved.What immediately stands out about the hotel is the atmosphere. The reception lobby with its high ceilings, natural light, and calm aesthetic creates a very welcoming and positive feeling the moment you enter the property.Some highlights of my stay:• Warm and smooth check-in experience• Beautiful suite with excellent sunlight and thoughtful personalization• My name embroidered on the pillow cover and napkin- a lovely touch• Excellent butler service throughout the stay• Very good lounge experience with quality à la carte options and mocktails• Genuine hospitality shown later during the stay by the leadership and operations teamAt the same time, there were a few areas where the experience could have been better:• Significant construction noise was audible inside the suite• Damp smell near the bedroom area during the first evening- causing serious headache & nausea to me• Lack of proactive resolution initially regarding the noise issue and lack of empathy for the serious inconvenience • Vegetarian preferences were not fully considered despite being communicated at check-in, as tea came with cookie with eggs and breakfast had no pastries/croissant without eggsTo their credit, housekeeping did work on resolving the smell issue, and things improved afterwards. However, what truly changed the experience for me was the involvement of General Manager Mr. Amit Kaul. I had shared my concerns by replying to his welcome email, and despite being away travelling, he personally ensured that the remainder of my stay was handled with care and attention. That level of leadership and guest commitment genuinely deserves appreciation.A special mention as well to Ms. Mallika from the front office team for the sincerity and professionalism with which she handled the situation. Her gesture of arranging airport transfers and extending a late checkout was extremely thoughtful. Mr. Shivansh from the restaurant team and Mr. Kaushal from housekeeping were also excellent and made the later part of the stay much more comfortable.Overall, while the stay did begin with a few hiccups, the way the team acknowledged and made my remaining stay relaxed- left a positive impression on me. Luxury hospitality is not about never making mistakes, it is about how sincerely those situations are handled, and in that regard, The Oberoi Mumbai certainly showed its class.I would definitely look forward to staying again. The Oberoi Mumbai, Owner at The Oberoi Mumbai, responded to this review Dear Guest,Thank you for sharing your detailed and insightful review of your recent stay at The Oberoi, Mumbai on TripAdvisor. We are truly grateful for your feedback and your kind recognition of our team's service and efforts. We are pleased to read your review and so happy that you had an enjoyable stay and that our service and facilities surpassed your expectations. At The Oberoi we are committed to exceeding our guests expectations and your feedback will continue motivating us to strive harder.At the same time, we have noted your feedback regarding the construction noise, room odour, and dietary preferences. Your feedback has been shared with the team, and we will take utmost care to enhance this experience on your next visit. Your appreciation for Ms. Mallika, Mr. Shivansh, Mr. Kaushal, and our team serves as a great source of inspiration for us all.All of us at The Oberoi, Mumbai look forward to the pleasure of welcoming you back for a seamless and truly flawless stay on your next visit.Thank you.Warm regards,Amit KaulVice President and General Manager,The Oberoi, Mumbai

  • User:Avni S

    Trip type:

    Best Guest Experience Ever

    rating31 May 2026

    Nothing beats staying at the Oberoi Nariman Point. Probably the best city hotel In India. Do book Ocean facing suites given an option. The view is breathtaking and do not miss the sunset from the pool side. The Oberoi Mumbai, Owner at The Oberoi Mumbai, responded to this review Dear Guest,Thank you for sharing encouraging feedback of your stay experience on TripAdvisor.We are pleased to read your review and so happy that you had an enjoyable stay and that our service and facilities exceeded your expectations. At The Oberoi we are committed to exceeding our guests expectations and your feedback will continue motivating us to strive harder.All of us at The Oberoi, Mumbai look forward to welcoming you back soon!Thank you,Warm regards,Amit KaulVice President and General ManagerThe Oberoi, Mumbai

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