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The Orchid

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The Orchid

locationMumbai City, Mumbai

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About The OrchidAbout The Orchid

Location

This hotel is ideally located, close to Santacruz’s domestic airport. It is around 15 minutes drive to Sahar international airport, making this a convenient stopover point for business travellers.

Facility

The hotel has a lift and features 372 rooms. The friendly staff at the reception desk are happy to answer any questions. Amenities include a baggage storage service, a safe and a currency exchange service. Wireless internet access allows guests to stay connected while on holiday. The tour desk offers assistance with booking excursions. The hotel offers various facilities for guests with disabilities. Wheelchair-accessible facilities are available. A number of shops, including a souvenir shop, are great for shopping or just browsing. A garden provides extra space for rest and relaxation in the open air. Additional amenities include a TV room and a library. Parking spaces are available to guests travelling by car. Other services include a 24-hour security service, a babysitting service, a car hire service, a transfer service, room service, a laundry service, a hairdresser, a coin-operated laundry, a hotel doctor and a hotel shuttle bus. Complimentary newspapers are available. The business centre is on hand for guests' business requirements and provides a fax machine.

Rooms

Air conditioning and a fan ensure that rooms maintain comfortable temperatures. Rooms have a queen-size bed or a king-size bed. Extra beds can be requested. A safe, a minibar and a desk are also available. Additional features include a refrigerator, a mini fridge and a tea/coffee station. Further amenities include an ironing set and a trouser press. A direct dial telephone, a television with satellite/cable channels, a radio and WiFi (no extra charge) provide all the essentials for a comfortable holiday. Slippers are included. Bathrooms are equipped with a shower and a bathtub. A hairdryer, bathrobes and a telephone are available for daily use. As a special feature, bathrooms are also stocked with cosmetic products and a selection of towels. Guests can also book wheelchair-friendly rooms with wheelchair-accessible bathrooms. The hotel has family rooms, non-smoking rooms and smoking rooms.

Sport

There are indoor and outdoor pools and a children's swimming area. Guests can treat themselves to refreshing drinks at the poolside snack bar and a relaxing soak in the hot tub. Fine weather can be enjoyed on the terrace. The fitness rooms are perfect for a comprehensive workout. Various wellness options are available at the hotel, including a spa, a sauna, a steam bath, massage treatments and a solarium.

Meals

Various dining options are available, including a restaurant, a café and a bar. A continental breakfast buffet guarantees a great start to the day. Children's meals and halal food can be prepared on request.

Payment

The following credit cards are accepted: VISA and MasterCard.

Amenities at The Orchid Amenities at The Orchid

  • Facilities

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      Air conditioning

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      Bar(s)

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      Café

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      Car Park

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      Conference Room

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      Currency Exchange

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      Disability-friendly

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      Hairdresser

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      Hotel Safe

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      Laundry Facilities

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      Laundry Service

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      Lifts

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      Restaurant(s)

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      Room Service

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      Shops

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      TV Room

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      Wifi

  • Hygiene

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      Contactless check-in/-out

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      Contactless payment

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      Enhanced cleaning programme

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      Hand sanitiser

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      Housekeeping only upon request

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      Hygiene training for staff

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      Mandatory mask-wearing

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      No high-touch furnishings

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      No high-touch furnishings in public areas

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      Protective equipment for employees

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      Protective equipment for guests

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      Protective hygiene screens

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      Protective masks for guests

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      Sanitiser dispenser

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      Social distancing regulations

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      Use of commercially available disinfectants

  • Meals

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      Breakfast Buffet

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      Continental Breakfast

  • Sport/Entertainment

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      Children's Pool

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      Gym

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      Indoor Pool

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      Jacuzzi

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      Massage

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      Number of Pools

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      Outdoor Pool(s)

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      Sauna

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      Steam bath

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      Tanning Studio/Solarium

LocationLocation

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User Rating & ReviewsUser Rating & Reviews

  • Valuerating
  • Roomsrating
  • Cleanlinessrating
  • Servicerating

Excellent

4878

Very Good

1224

Average

476

Poor

218

Terrible

320

Recent Reviews: 7116

  • User:Tour40502706626

    Trip type: Solo travel

    Good

    rating15 Jun 2026

    Very good food.excellent service by mansi and tanuja

  • User:Fearless21147190469

    Trip type: Business

    Boulevard restaurant

    rating15 Jun 2026

    Delicious food Exceptional Service Staff were helpful Especially Kamei, Abhishek , Nathan , Shubham

  • User:OnAir16736456945

    Trip type: Couples

    Discount deny

    rating15 Jun 2026

    I recieved an email stating I will get 33% discount on my next stay now your executives are denying, I paid 6000 INR last stay , now still asking me to pay 6000/- INR on my next stay

  • User:Malik N

    Trip type: Family

    First and excellent experience stay at The Orchid

    rating15 Jun 2026

    Location and the view specially from the rooftop is breathtaking airport view. Kids enoys the most as well as adults. The hotel interior and rooms are very good , but still can be updated to the latest technologies. Cleanliness is up to the mark , we love it. Staff at every corner is amazing , always greeting with a smile.Overall we had a perfect family stay and wish to come back soon . Thanks

  • User:Coastal25126472714

    Trip type: Business

    Change for Good.

    rating15 Jun 2026

    ​I had a fantastic stay here. If you are looking for a luxury feel without an exorbitant price tag, this is the place to go.​Location & Ambiance: Perfectly situated right next to Domestic Airport Terminal 1. Despite the proximity to the airport, the noise levels are exceptionally well-controlled. The property has a great atmosphere and a wonderful, positive vibe.​Rooms & Property: The rooms are large, clean, well-maintained, and highly comfortable.​Service: The staff is incredibly nice, cooperative, and highly responsive to any requests or issues, resolving them almost instantly.​Highly recommended for anyone looking for true value for money and time. Will definitely stay here again!

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