Swiss-Belhotel Ambon

Recent Reviews: 1324

• User:John K

  Trip type: Couples

  Worst Swiss-Belhotel we have ever stayed in

  09 Apr 2026

  Hotel in serious need of refurbishment. Mold in bathroom shower, stained carpet with holes, outlets in room did not work, light fixture in clothes closet fell out, and terrible internet. Yhudi Meidiyanto, General Manager at Swiss-Belhotel Ambon, responded to this review Dear Mr. Jhon K, Thank you for choosing Swiss-Belhotel Ambon as your accommodation during your visit to Ambon. We are delighted to hear that you received excellent service during your stay with us. Passion and Attitude are among the service standards provided by our staff to satisfy the comfort of every guest who stays and visits. Our hotel is located in the city center, close to offices and shopping centers, making it easy for every guest to get around. We are always improving our hotel facilities and services, one of which is based on your reviews. We hope to welcome you back to Swiss-Belhotel Ambon soon. Yours sincerely, Management of Swiss-Belhotel Ambon

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• User:annesha g

  Trip type: Business

  Comfort is the definition of Swissbel Hotel Ambon

  12 Mar 2026

  The location is in the middle of Ambon city, gave easy access to go everywhere. The view is definitely golden! Yhudi Meidiyanto, General Manager at Swiss-Belhotel Ambon, responded to this review Dear Mrs. Annesha G, Thank you for choosing Swiss-Belhotel Ambon as your accommodation during your visit to Ambon. We are delighted to hear that you received excellent service during your stay with us. Passion and Attitude are among the service standards provided by our staff to satisfy the comfort of each of our guests who stay and visit. Our hotel is located in the city center, close to offices and shopping centers, thus facilitating the mobility of each of our guests who stay. We are also always improving our hotel facilities and services, one of which is based on your reviews. We hope to welcome you back to Swiss-Belhotel Ambon soon. Sincerely, Swiss-Belhotel Ambon Management

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• User:858janniel

  Trip type:

  Nice hotel, friendly staff

  16 Dec 2025

  It was nice to stay in the center of Ambon, close to the market and all interesting places in Ambon.

• User:richard b

  Trip type: Solo travel

  Swiss Bell

  20 Nov 2025

  The Swiss Bell is a slightly tired, but very adequate hotel . I recently stayed here two nights. The room was comfy, the TV had a number of western channels, the massage at the spa was great, the restaurant and sky bar tasty, and the staff was wonderful. I would stay here again if and when I am in Ambon. I KETUT GUNARTA, General Manager at Swiss-Belhotel Ambon, responded to this review Dear Mr. RichardB529Thank you very much for taking time to share your experience with us, it was our pleasure to have you here at Swiss-Belhotel Ambon. As a part of our culture of passion and professionalism, we care to review and do improvement for our staff attentiveness. Service excellent is out priority and all of our staff is working base on the service excellent. Please contact me for your next visit plan and sure we will extend our commitment to you to deliver a better service. Once again, thank you, and we hope to have an opportunity to welcome you back again and make your stay as a memorable one. Best Regards, Management Of Swiss-Belhotel Ambon

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• User:deannydesbrina

  Trip type: Business

  Plus Minus Review

  06 Nov 2025

  Sorry I have to say that : bad communication on the registration process. Second, 3 power socket in pur room 1015 are not electrified. None the less swissbell Ambon has nice hoteliers (friendly staff) providing mukena and iron also has nice food I KETUT GUNARTA, General Manager at Swiss-Belhotel Ambon, responded to this review Dear Mr. DeannydesbrinaThank you for choosing Swiss-Belhotel Ambon as your destination for your visit or for entrusting your stay to us. We apologize for any inconvenience you experienced during your visit. Passion and professionalism are our commitment to the service we provide to each of our guests. We assure you that we will maintain this commitment and ensure our guests have a pleasant stay. We will continue to improve and develop our services based on your feedback. We look forward to welcoming you back to Swiss-Belhotel Ambon and seeing the improvements we have made. Best Regards,Swiss-Belhotel Ambon Management

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