Swiss-Belhotel Ambon

Name: Swiss-Belhotel Ambon
Address: Jl. Benteng Kapaha, Ambon, indonesia
Telephone: +44-204-505-9777
Rating: 4.6

Ambon, Indonesia

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About Swiss-Belhotel Ambon

location

The hotel is accessible to all the business, leisure and tourist destinations in Jalan Benteng Kapaha Ambon. As it is set in surroundings endowed with natural beauty, guests can enjoy splendid views of the mountains and the sea. Shopping venues are some 20 minutes' walk and Hukurila Beach approximately 60 minutes away by public transport from the hotel, which is placed with easy access for reaching government offices and centres of business by private car and public transportation.

facility

The hotel has 111 rooms, including 3 junior suites, 4 suites, 53 single rooms and 50 double rooms, which are located on 13 storeys and are reachable by lift. English- and German-speaking staff at the reception desk in the lobby are ready to assist you with check-in and check-out. Services such as a baggage storage service, a safe and a cash machine ensure a comfortable stay. Wireless internet access allows guests to stay connected while on holiday. The tour desk offers assistance with booking excursions. The hotel offers various facilities for guests with disabilities. Wheelchair-accessible facilities are available. A number of shops, including a souvenir shop, are great for shopping or just browsing. Parking facilities available to guests include a garage and a car park. Further services include a 24-hour security service, a car hire service, medical assistance, a transfer service, room service, a laundry service, a coin-operated laundry and a hotel shuttle bus. Complimentary newspapers are available. The business centre is on hand for guests' business requirements and provides a fax machine.

rooms

Rooms feature a kitchen and a bathroom. Air conditioning ensures comfortable temperatures. All rooms are carpeted and include a double bed, a queen-size bed or a king-size bed. Separate bedrooms are available. A safe and a minibar are also available. Additional features include a mini fridge and a tea/coffee station. Further amenities include an ironing set and a trouser press. A direct dial telephone, a television with satellite/cable channels and WiFi (no extra charge) are provided as well. A turndown service provides guests with additional comfort in the evening hours. Bathrooms include a hairdryer and are equipped with a shower and a bathtub. Wheelchair-friendly rooms can be booked. The hotel has non-smoking rooms.

sport

Fine weather can be enjoyed on the terrace. There are many ways to relax or stay active at the hotel, including a gym, aerobics, a spa, a sauna and massage treatments. Leisure facilities include an entertainment programme, a kids' club and live music.

meals

Dining facilities include a dining room, a breakfast room, a café and a bar. Guests can indulge their palates at the non-smoking restaurant, which features air conditioning and a separate area for smokers. The hotel offers a wide range of catering options. Bed and breakfast, half board and full board can be booked. A generous breakfast buffet guarantees a great start to the day. At lunch and dinner, guests can choose between a buffet, à la carte and a set menu. Diet meals and children's meals can be prepared on request. The hotel also offers special catering options.

Amenities at Swiss-Belhotel Ambon

Facilities
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  Air conditioning
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  24-hour reception
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  Conference Room
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  Internet access
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  Laundry Service
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  Elevator/ Lift
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  Kitchen/Kitchenette
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  Laundry
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  Parking
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  Smoke detector
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  Smoking rooms
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  Wifi
Beauty and Spa
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  Massage
Business Center and Conferences
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  Business Center
General Services
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  Luggage storage
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  Multilingual Staff
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  Wheelchair
Hygiene
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  Contactless check-in/-out
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  Gym/ Fitness centre
Meals
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  Breakfast Buffet
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  Breakfast Served
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  Continental Breakfast
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  Bar
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  Cafe
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  Restaurant
Payment
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  ATM
Room Facilities
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  Shower
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  Hairdryer
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  Minibar
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  TV
Security
- -
  Security Guard
Sport/Entertainment
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  Sauna

Location

Around this property:

City Centre

500 m

Park

500 m

Shopping opportunities

500 m

Public Transport

700 m

Tourist Centre

1500 m

User Rating & Reviews

Value
Rooms
Cleanliness
Service

Excellent

969

Very Good

239

Average

Poor

Terrible

Recent Reviews: 1324

User:John K
Trip type: Couples
Worst Swiss-Belhotel we have ever stayed in
09 Apr 2026
Hotel in serious need of refurbishment. Mold in bathroom shower, stained carpet with holes, outlets in room did not work, light fixture in clothes closet fell out, and terrible internet. Yhudi Meidiyanto, General Manager at Swiss-Belhotel Ambon, responded to this review Dear Mr. Jhon K, Thank you for choosing Swiss-Belhotel Ambon as your accommodation during your visit to Ambon. We are delighted to hear that you received excellent service during your stay with us. Passion and Attitude are among the service standards provided by our staff to satisfy the comfort of every guest who stays and visits. Our hotel is located in the city center, close to offices and shopping centers, making it easy for every guest to get around. We are always improving our hotel facilities and services, one of which is based on your reviews. We hope to welcome you back to Swiss-Belhotel Ambon soon. Yours sincerely, Management of Swiss-Belhotel Ambon
User:annesha g
Trip type: Business
Comfort is the definition of Swissbel Hotel Ambon
12 Mar 2026
The location is in the middle of Ambon city, gave easy access to go everywhere. The view is definitely golden! Yhudi Meidiyanto, General Manager at Swiss-Belhotel Ambon, responded to this review Dear Mrs. Annesha G, Thank you for choosing Swiss-Belhotel Ambon as your accommodation during your visit to Ambon. We are delighted to hear that you received excellent service during your stay with us. Passion and Attitude are among the service standards provided by our staff to satisfy the comfort of each of our guests who stay and visit. Our hotel is located in the city center, close to offices and shopping centers, thus facilitating the mobility of each of our guests who stay. We are also always improving our hotel facilities and services, one of which is based on your reviews. We hope to welcome you back to Swiss-Belhotel Ambon soon. Sincerely, Swiss-Belhotel Ambon Management
User:858janniel
Trip type:
Nice hotel, friendly staff
16 Dec 2025
It was nice to stay in the center of Ambon, close to the market and all interesting places in Ambon.
User:richard b
Trip type: Solo travel
Swiss Bell
20 Nov 2025
The Swiss Bell is a slightly tired, but very adequate hotel . I recently stayed here two nights. The room was comfy, the TV had a number of western channels, the massage at the spa was great, the restaurant and sky bar tasty, and the staff was wonderful. I would stay here again if and when I am in Ambon. I KETUT GUNARTA, General Manager at Swiss-Belhotel Ambon, responded to this review Dear Mr. RichardB529Thank you very much for taking time to share your experience with us, it was our pleasure to have you here at Swiss-Belhotel Ambon. As a part of our culture of passion and professionalism, we care to review and do improvement for our staff attentiveness. Service excellent is out priority and all of our staff is working base on the service excellent. Please contact me for your next visit plan and sure we will extend our commitment to you to deliver a better service. Once again, thank you, and we hope to have an opportunity to welcome you back again and make your stay as a memorable one. Best Regards, Management Of Swiss-Belhotel Ambon
User:deannydesbrina
Trip type: Business
Plus Minus Review
06 Nov 2025
Sorry I have to say that : bad communication on the registration process. Second, 3 power socket in pur room 1015 are not electrified. None the less swissbell Ambon has nice hoteliers (friendly staff) providing mukena and iron also has nice food I KETUT GUNARTA, General Manager at Swiss-Belhotel Ambon, responded to this review Dear Mr. DeannydesbrinaThank you for choosing Swiss-Belhotel Ambon as your destination for your visit or for entrusting your stay to us. We apologize for any inconvenience you experienced during your visit. Passion and professionalism are our commitment to the service we provide to each of our guests. We assure you that we will maintain this commitment and ensure our guests have a pleasant stay. We will continue to improve and develop our services based on your feedback. We look forward to welcoming you back to Swiss-Belhotel Ambon and seeing the improvements we have made. Best Regards,Swiss-Belhotel Ambon Management