Alam Terrace Cottages

Recent Reviews: 1875

• User:Nick L

  Trip type: Couples

  OK in Cool Weather

  12 Mar 2026

  This is a good hotel but I would never go there in the warm months due to the EU's air conditioning restrictions. Can't get a decent night's sleep if the room is 75 degrees. Go in fall or winter. Good breakfast. Front Desk staff can be polite or downright nasty. D P, Altro at The Nicolaus Hotel, responded to this review Dear Mr Nick,thank you for taking the time to share your feedback and thanks a lot for your compliments about our breakfast. We would like to clarify that our air conditioning system operates with a two-way centralized system, this means that the building can produce warm air or cool air, depending on the seasonal setting, but it is not possible to provide both simultaneously in individual rooms. We are also very sorry to hear about the misunderstanding you experienced with some members of our reception team. Please accept our sincere apologies if the service you received did not meet the level of courtesy and professionalism we strive to provide. Your feedback has been shared with the team so that we can continue improving our service.We truly hope to have the opportunity to welcome you again in the future and provide you with a much more pleasant experience.Kind regards,Daniele PetrucciHotel ManagerThe Nicolaus Hotel

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• User:LeaA552

  Trip type: Couples

  Staying at the nicolaus hotel- great experience

  12 Feb 2026

  The rooms are big and clean. Wonderful breakfast. We used the spa facilities and enjoyed them very much. The staff is nice and helpful. Great experience. D P, Altro at The Nicolaus Hotel, responded to this review Dear Lea,thanks a lot for sharing your experience in our property.Looking forward to welcoming you again I send my best regardsDaniele PetrucciHotel ManagerThe Nicolaus Hotel

• User:TomB6970

  Trip type: Couples

  Wonderful stay

  14 Oct 2025

  Location very convenient Very clean the whole hotel Helpfull and very professional staffs at front deskBreakfast are fabulous So many choices D P, Altro at The Nicolaus Hotel, responded to this review Dear Tom,thank you very much for the time spent speaking about your experience in our property.Looking forward to welcoming you again in the future, I send my best regardsDaniele PetrucciHotel ManagerThe Nicolaus Hotel

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• User:CGN1311

  Trip type: Business

  Solid business hotel

  05 Aug 2025

  Located not directly in the city centre, but everywhere one needs to go is reachable by taxi or public transport. Room was nice, with a balcony, coffee machine, tv, etc. Everything is a tiny bit outdated and could do with some TLC. Staff was super helpful and friendly. Definitely would come again. D P, Altro at The Nicolaus Hotel, responded to this review Dear Guest,thank you sincerely for taking the time to share your feedback following your recent stay with us.We’re glad to hear you enjoyed the comfort of your room; your kind words about our team are especially appreciated — we take great pride in delivering warm and attentive service.Regarding your comment about the condition of the facilities, we’re happy to let you know that we have recently completed the renovation of nearly 80% of our rooms. This is part of an ongoing effort to refresh our spaces and ensure an even more comfortable experience for our guests.It was a pleasure having you with us, and we truly look forward to welcoming you back again soon.Warm regards,Daniele PetrucciHotel managerThe Nicolaus Hotel

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• User:Go26234545989

  Trip type: Family

  Nice hotel with good facilities and fantastic breakfast

  01 Aug 2025

  We enjoyed our one night stay at this hotel, parking in their car-park is charged at !" Euros per day, breakfast is very varied and of good quality. They also offered a 1-hour free use of their pool / spa. The staff was polite and friendly throughout, and there are a few shuttle services to the town centre which the hotel offers for free.The only small issue we had was a result of communications: we were not told that the important detail - that you have to book these shuttles 2 hours in advance, so we turned up at reception ready to go to town - and of course - there was no shuttle (in other hotels elsewhere we stayed in a few days beforehand, shuttles ran to a schedule, so we never suspected it may be different here). So we booked a return on a shuttle, in advance, and were told exactly where to wait. We waited at that exact location, 15 minutes before the return time. The shuttle did not turn up - in fact - we saw in the distance what may have been the shuttle (a hundred metres from us) drive away/ We phoned, and the hotel very kindly and fairly sent the shuttle again to us, after I explained we were not late, neither at the wrong place.So - communications is key: between hotel and its drivers as to precise locations, and with guests, regarding exact procedures.But they were kind, fair, and quick to correct this error and took care of us well, for which we are thankful. D P, Altro at The Nicolaus Hotel, responded to this review Dear Guest,thank you so much for your thoughtful and detailed review. We’re delighted to hear that you enjoyed your stay with us, and that you appreciated our facilities, the quality and variety of our breakfast. We truly appreciate your constructive feedback regarding the shuttle communication. You're absolutely right—clear and timely information is essential, especially when it comes to guest transport. We sincerely apologize for the confusion and inconvenience you experienced. Thank you again for choosing to stay with us, even if only for one night—we hope to welcome you back for a longer visit in the future!Daniele PetrucciHotel ManagerThe Nicolaus Hotel

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