Calm Villas

Recent Reviews: 183

• User:Sophia-Charlize M

  Trip type:

  Would not recommend staying here. Worst villa we have ever stayed in!

  29 Sept 2019

  We arrived at Mahala Hasa Villas and after check in were shown to our room. As we arrived we entered our villa the first thing I noticed was a horrible smell. I opened the sliding door to the bathroom and nearly sick from the smell. The shower and toilet area smelled of sewerage and urine. The bathroom was mould ridden, the toilet seat was yellow, the shower not only had mould but it looked unclean, the bath was also yellow, the floors in the villa were scratched, the ottoman at the end of the bed was missing buttons, the chair to the desk area had a pretzel on it which was not from us, the tv did not work nor did the safe. I was left in tears while my husband laughed and said, "We are out of here" and for him to comment really says something. We went to reception and told her we were leaving the next day she asked why and explained. While a new room was offered we were not going to accept it after the state of the 1st room. To allow patrons into an unclean, unmaintained villa is really unacceptable yet, they refused a refund. I would definitely recommend other villas in Seminyak which offer a lot nicer villas and location. The pictures honestly do not depict the state the villas are in they need proper maintenance and cleaning. All I can say was we were shocked and disgusted and we were both glad to leave.

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• User:ACS222

  Trip type: Couples

  Do not stay here!

  18 Aug 2019

  Do not stay at Mahala Hasa! The accommodation is extremely dirty and poorly maintained. The bathroom had not been cleaned, with significant mould build-ups in the shower and toilet. The bedsheets had numerous blood stains and potentially an infestation issue. The kitchen had masses of hair on the floor, including near the fridge door. Unfortunately the host thought that the Vila was in an acceptable condition which is deeply disturbing given the cleanliness issues. phapremier, Manager at Mahala Hasa Villas Seminyak by Premier Hospitality Asia, responded to this review Dear ACS222,Warmest greetings from Mahala Hasa Villas Seminyak!Thank you for your valuable feedback on TripAdvisor.It concerns us greatly to find out that you have left the resort with some disappointment on our villa condition and facilities. We have noted some points of your concern and please accept our apologies for the problem mentioned that you found not to be at your expectations especially on our villa cleanliness. We have been tried to accommodate you in other villa but sadly you did not take the opportunity. I have emphasized your comments with the team to ensure improvement is made on the area needed. Please allow me behalf of the entire team to thank you for choosing our villa during your holiday in Bali.Kind Regards,Mamluk Ul HudaOperation ManagerMahala Hasa Villas Seminyak Management

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• User:yanrizab

  Trip type: Family

  Good Villa with Good Services

  14 Jun 2019

  Good location in Seminyak area (Petitinget). Close to mini market, restaurants, bars, stores and few minutes to beach club (Woo Bar & Potato Head). Limited parking area (only for 3 cars). Easy dan fast check in with welcome drink. The lucky one we can early check before 2pm. The staffs on duty are friendly, polite and helpful. Thanks to Mr. Putu Dwi, Mr Yoga and team. Limited staff on duty during high season. Access from lobby to Villa not easy to bring big luggages since the access only with steping block but the staffs very helpful to help bring our luggages. Property good enough but need maintain regulary to keep the good condition. Unique design villa with traditional concept. Bed room in 2nd fl, pool and service area (kitchen, dinning table, living room & 2nd toilet) in in the first fl. No tv in the first floor. Room big enough with ac and ceiling fan but circulation of ac swing direct to bed. Mineral water in the bottle and fruits are complimentary. Safety box provided in the room. Kimono provided for 2 pax. Bath towels are not clean still any stain. Bath accessories very good, exclusive and complete. Bath room is very big with bathtub, shower box and separate toilet. Hot water unstable.We can choose breakfast menus : western, continental and Indonesian breakfast. Breakfast with simple menu but very complete consist of main course, tea or coffee, juice and fruits. phapremier, Manager at Mahala Hasa Villas Seminyak by Premier Hospitality Asia, responded to this review Dear yanrizab,A warm greeting from Mahala Hasa Villas Seminyak!Thank you so much for taking the time to let us know your valuable experiences on Trip Advisor. It is very honor to have such good comment, and we are so happy to hear some highlight of your review on our strategic location to some great attraction and surrounding, our villa facilities and our breakfast menu. Thank you also for recognizing the excellent service from our friendly and helpful team member (Mr. Putu Dwi, Mr. Yoga and other team).On behalf of the entire team, we certainly look forward to welcoming you back and to enjoy another wonderful experience with us in near future.With best regards, Mahala Hasa Villas Seminyak Management

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• User:Mike_Manahan

  Trip type: Couples

  Great Villa, excellent price!

  07 Feb 2019

  We decided to book at this place on a whim to celebrate our anniversary, and boy, this place did not disappoint.Location: If you want somewhere more quiet, private place, then this is for you. It's not in the tourist center, where it is noisy, and getting to one place to another is easy thanks to Grab. Grabbing groceries at the supermarket is 14k IDR one way, which is cheap. One major downside is that McDonalds delivery to the area is not available :(Villa: The villa is gorgeous for the price. Half of the pool is covered, so even during the rainy season, you can still enjoy a quick swim. The room upstairs is fantastic, but the lock for the door is broken, so you have to use the key to lock it. Hot water takes time to heat up, no biggie. You can cook there too. Privacy is great, especially if you villa is at the back (Villa 1-3 i think). Service: We were never able to try their room service, but they do deliver your breakfast to your villa. And for our whole stay, they were freakin' on time. Shows a lot re: their service. :) Too bad there were no drivers for the shuttle, but Grab was cheap and quick so its ok. :)Cleanliness: Everything is good for us in terms of cleanliness, as I actually not expecting much, but I was surprised that it was clean. The pool has some leaves under the small wooden plank but that's about it. :)You will not regret staying here, this place is a definite keeper and hopefully this place will be maintained for a long time as we do plan to come back to Bali soon :) phapremier, Marketing Communication at Mahala Hasa Villas Seminyak by Premier Hospitality Asia, responded to this review Dear Mike_Manahan,Warmest Greetings from Mahala Hasa Villas Seminyak!Thank you very much for staying with us on your anniversary and taking the time to share a review of your stay on TripAdvisor. The way you have described about your stay experience is very entertaining and yet a lot of details you highlighted including our strategic location though we are in a quiet area but still reachable to some interesting places, our villa cleanliness and facilities, and our friendly and helpful staff with excellent quality of service. Glad to know that you had an enjoyable stay with us and will coming back in future.Please do let us know should you make a return to Bali, we will take a good care of you on your future stay. We certainly look forward to welcoming you back and to enjoy another wonderful experience with us in near future.Kind Regards,Mahala Hasa Villas Seminyak Management

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• User:PeterBruceG

  Trip type: Friends getaway

  Excellent

  13 Jan 2019

  Loved the private little villa. Great pool. Amazing service. Perfect location. Close walk to the beach yet close walk to restaurants and shops. Only one of the burners on the stove worked but it was enough. They burnt mosquito coils every day and night which made for no bugs. Private, quiet and relaxing. phapremier, Marketing Communication at Mahala Hasa Villas Seminyak by Premier Hospitality Asia, responded to this review Dear PeterBruceG,A warm greeting from Mahala Hasa Villas Seminyak!Thank you for choosing us as your accommodation during your holiday and we do appreciate your time to share your positive feedback about your stay experience with us.It is great to learn you appreciated our private villa with good facilities, the amazing service from our staff and our strategic location which only walking distance from the beach, restaurant and shop. Glad to know that you had a relaxing stay with us.On behalf of the entire team, we certainly look forward to welcoming you back and to enjoy another wonderful experience with us in near future.Kind Regards,Mahala Hasa Villas Seminyak Management

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