Grand Mega Resort & Spa Bali

Recent Reviews: 549

• User: Inspire02557006997

  Trip type: Family

  Pathetic Hotel and even more pathetic staff

  We had a major issue with the hotel where we stayed, Grand Mega Resort and Spa, Kuta. We were first allotted room 229, when we arrived on 14-May-2026. It smelled of mold and sewerage. Although there were 2 ACs in the room, they were not effective in cooling the room, even after running at 16 degrees C for more than 4 hours. The hotel staff told us that there are no other rooms available. So, we ad… Read moreWe had a major issue with the hotel where we stayed, Grand Mega Resort and Spa, Kuta. We were first allotted room 229, when we arrived on 14-May-2026. It smelled of mold and sewerage. Although there were 2 ACs in the room, they were not effective in cooling th… Read more

• User: Sooraj J

  Trip type: Family

  Horrible service and rude staff

  I had a terrible experience at this hotel. Service is very bad. The staff was very rude. The men at reception talks as if they are giving us Rooms on charity. Rooms are just average and does not come close to even a three star property. Food is also horrible. You can find much better options in and around the city.I had a terrible experience at this hotel. Service is very bad. The staff was very rude. The men at reception talks as if they are giving us Rooms on charity. Rooms are just average and does not come close to even a three star property. Food is also horrible.… Read more

• User: PhillipS1976

  Trip type: Couples

  Enjoyable stay in a welcoming environment

  Really clean and well maintained hotel and spa, the room was really clean and tidy. The outdoor pool was maintained to a high standard just a pity the pool bar was closed while I stayed there. The food was prepared to a high standard also. Locally there is a store next door where you can get most normal items. There is a cash point approximately 2 minutes walk from the hotel and other places for f… Read moreReally clean and well maintained hotel and spa, the room was really clean and tidy. The outdoor pool was maintained to a high standard just a pity the pool bar was closed while I stayed there. The food was prepared to a high standard also. Locally there is a s… Read more

• User: Maddy R

  Trip type: Friends getaway

  Not happy

  Our first night in Bali ..Room- No lock on balcony door, toilet door did not close properly, room was not cleaned properly, lots of ants, no safe, only one room key.Food- (Dinner)- arrived at the restaurant at 7:30pm and it was empty, ordered steak and satay chicken, 1 hour wait for food.Steak had been frozen and was barely cooked at all, satay was dry. Chose not to order desert.Our first night in Bali ..Room- No lock on balcony door, toilet door did not close properly, room was not cleaned properly, lots of ants, no safe, only one room key.Food- (Dinner)- arrived at the restaurant at 7:30pm and it was empty, ordered steak and satay c… Read more

• User: LEE F

  Trip type: Friends getaway

  A lovely stay

  The resort has a beautiful pool and surrounds. The rooms are very spacious and the beds comfortable. There were a couple of maintenance issues on our arrival, but they were fixed immediately.You cannot go hungry with the oil you can eat breakfast. The management and staff are all so willing to help and super friendly.This resort is about 1.8 km from the beach, however with traffic that can take up… Read moreThe resort has a beautiful pool and surrounds. The rooms are very spacious and the beds comfortable. There were a couple of maintenance issues on our arrival, but they were fixed immediately.You cannot go hungry with the oil you can eat breakfast. The manageme… Read more