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Grand Mega Resort & Spa Bali

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Grand Mega Resort & Spa Bali

locationKuta/ Legian, Bali

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About Grand Mega Resort & Spa BaliAbout Grand Mega Resort & Spa Bali

Location

The property is on the main road of the Ngurah Rai Simpang Siur bypass, 50 metres from the famous Dewa Ruci Statue Circle Road. The hotel is easily accessible from most popular tourist spots in Bali. It is within walking distance of the Bali Galleria Mall, with duty free outlet Simpang Siur Kuta, 3 km from the ever-popular Kuta Beach, and Ngurah Rai International Airport, Legian, Seminyak Beach and Sanur are close by.

Facility

4 junior suites, 9 suites, 4 single rooms and 118 double rooms are located on 5 storeys and can be reached by lift. English-speaking staff at the reception are happy to assist guests at the reception desk round the clock. Check-in and check-out are available 24 hours a day. Amenities include a baggage storage service and a safe. Wireless internet access is provided in public areas. The tour desk offers assistance with booking excursions. The hotel has a range of facilities for guests with disabilities. The hotel has wheelchair-accessible facilities. There are a number of shops as well. A garden provides extra space for rest and relaxation in the open air. Additional facilities include a TV room. Guests arriving by car can park their vehicles in the garage or in the car park. Further services and facilities include a 24-hour security service, a babysitting service, a childcare service, a car hire service, a transfer service, room service, a laundry service, a coin-operated laundry and a hotel shuttle bus. Active guests can make use of the bicycle hire service to explore the surrounding area. Complimentary newspapers are available. The business centre is on hand for guests' business requirements and provides a fax machine.

Rooms

Air conditioning ensures that rooms maintain comfortable temperatures. A balcony is included as standard in some rooms. Rooms have a double bed or a queen-size bed. Separate bedrooms are available. Extra beds can be requested. A safe, a minibar and a desk are also available. Additional features include a refrigerator, a mini fridge and a tea/coffee station. An ironing set is provided for guests' convenience. A direct dial telephone, a television with satellite/cable channels and WiFi (no extra charge) are provided as well. Slippers are included. Bathrooms are equipped with a shower and a bathtub, as well as a hairdryer. For extra comfort in the bathrooms, guests are offered cosmetic products. The hotel has family rooms and non-smoking rooms.

Sport

The outdoor pool complex includes a children's swimming area and is ideal for working out or just relaxing. Guests can treat themselves to refreshing drinks at the poolside snack bar and a relaxing soak in the hot tub. A short break or an entire afternoon on the sun terrace, which features sun loungers and parasols, is time well spent. For those who wish to stay active while on holiday, the hotel offers cycling/mountain biking. Sport and leisure facilities at the hotel include a gym and aerobics. Various wellness options are available at the hotel, including a spa, a sauna, a steam bath, massage treatments, hydrotherapy treatments, Ayurveda treatments and a solarium.

Meals

Dining facilities include a café and a bar. Guests can indulge their palates at the non-smoking restaurant, which features air conditioning and a separate area for smokers. Bed and breakfast is offered as a catering option. A generous breakfast buffet guarantees a great start to the day. At lunch and dinner, guests can choose between à la carte and a set menu. Staff are also happy to provide children's meals.

Payment

The hotel accepts the following credit cards: VISA and MasterCard.

Amenities at Grand Mega Resort & Spa Bali Amenities at Grand Mega Resort & Spa Bali

  • Facilities

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      24-hour check-in

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      24-hour reception

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      Air conditioning

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      Bar(s)

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      Bicycle Hire

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      Café

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      Car Park

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      Conference Room

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      Disability-friendly

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      Garage

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      Hotel Safe

    • -

      Laundry Facilities

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      Laundry Service

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      Lifts

    • -

      Restaurant(s)

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      Restaurant(s) with non-smoking area

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      Restaurant(s) with smoking area

    • -

      Room Service

    • -

      Shops

    • -

      TV Room

    • -

      Wifi

  • Hygiene

    • -

      Enhanced cleaning programme

    • -

      Hand sanitiser

    • -

      Health checks on staff

    • -

      Protective equipment for employees

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      Social distancing regulations

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      Use of commercially available disinfectants

  • Meals

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      à la carte Dinner

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      à la carte Lunch

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      Breakfast Buffet

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      Set menu dinner

    • -

      Set menu lunch

  • Sport/Entertainment

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      Aerobics

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      Children's Pool

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      Cycling/Mountain Biking

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      Gym

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      Jacuzzi

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      Massage

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      Number of Pools

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      Outdoor Pool(s)

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      Parasols

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      Sauna

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      Steam bath

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      Sun loungers

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      Sun terrace

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      Tanning Studio/Solarium

LocationLocation

Map preview

Around this property:

Shopping opportunities

200 m

Beach

3 km

Tourist Centre

3 km

User Rating & ReviewsUser Rating & Reviews

  • Valuerating
  • Roomsrating
  • Cleanlinessrating
  • Servicerating

Excellent

109

Very Good

186

Average

150

Poor

46

Terrible

58

Recent Reviews: 549

  • User:Inspire02557006997

    Trip type: Family

    Pathetic Hotel and even more pathetic staff

    rating21 May 2026

    We had a major issue with the hotel where we stayed, Grand Mega Resort and Spa, Kuta. We were first allotted room 229, when we arrived on 14-May-2026. It smelled of mold and sewerage. Although there were 2 ACs in the room, they were not effective in cooling the room, even after running at 16 degrees C for more than 4 hours. The hotel staff told us that there are no other rooms available. So, we adjusted for one night with a request to move over to another room the next day. Next day, 15-May-2026, we were allotted room 213. It was also smelling of mold and sewerage but the AC was working fine. We were told that there is no other room available. The smell was slightly less than room 229. When we returned in the evening on 15-May-2026 after our outing, we found that the hot water was not working. In fact, when we opened the hot water tap, there was no water flow at all. We complained to the hotel staff but they did not take any action. We were too tired to follow-up. We again asked the receptionist on duty at 6:30 in the morning on 16-May-2026 to fix the hot water issue but no action was taken. The situation persisted throughout our stay. We complained twice more. 3 people gave me 3 different answers which shows that thwy were all lying:1. Answer 1 – The pump driving the hot water is broken2. Answer 2 – There is a hot water problem in the entire hotel (we immediately checked room 229 and hot water was coming there. When confronted as to why the water is coming in 229 and not in 213, no response from the receptionist)3. Answer 3 – The pipe on top of the terrace was leaking and they have replaced the pipe. Hot water did not come even after this final fix.I had my 12 year old son travel with us, who had to bathe with cold water for 4 days. The room had cockroaches and even basic dusting was not done. They will not refill shampoo and body wash even after request. They cannot even provide an adaptor for international travellers. They have an international plug in the room but it does not work as it is not connected to the electrical lines. Very poor soundproofing. We could hear vehicles all through the night. The whole setup is very dinghy and gloomy. When asked for a discount, as the hot water is not working, staff declined. All the staff knows is to say sorry.

  • User:Sooraj J

    Trip type: Family

    Horrible service and rude staff

    rating15 May 2026

    I had a terrible experience at this hotel. Service is very bad. The staff was very rude. The men at reception talks as if they are giving us Rooms on charity. Rooms are just average and does not come close to even a three star property. Food is also horrible. You can find much better options in and around the city.

  • User:PhillipS1976

    Trip type: Couples

    Enjoyable stay in a welcoming environment

    rating16 Dec 2025

    Really clean and well maintained hotel and spa, the room was really clean and tidy. The outdoor pool was maintained to a high standard just a pity the pool bar was closed while I stayed there. The food was prepared to a high standard also. Locally there is a store next door where you can get most normal items. There is a cash point approximately 2 minutes walk from the hotel and other places for food locally that are within walking distance or book a grab if you feel like travelling a bit further away, Grab are really cheap and easy to use booking via the Grab app. Would I stay here again….. Yes I would it’s within easy cab ride from the airport and all the staff are really friendly and helpful, so yeah I would recommend a stay here.

  • User:Maddy R

    Trip type: Friends getaway

    Not happy

    rating04 Nov 2025

    Our first night in Bali ..Room- No lock on balcony door, toilet door did not close properly, room was not cleaned properly, lots of ants, no safe, only one room key.Food- (Dinner)- arrived at the restaurant at 7:30pm and it was empty, ordered steak and satay chicken, 1 hour wait for food.Steak had been frozen and was barely cooked at all, satay was dry. Chose not to order desert.

  • User:LEE F

    Trip type: Friends getaway

    A lovely stay

    rating19 Aug 2025

    The resort has a beautiful pool and surrounds. The rooms are very spacious and the beds comfortable. There were a couple of maintenance issues on our arrival, but they were fixed immediately.You cannot go hungry with the oil you can eat breakfast. The management and staff are all so willing to help and super friendly.This resort is about 1.8 km from the beach, however with traffic that can take up to 20 minutes to drive.The hotel manager was always willing to book a driver for us, whenever ever we need one. This way the price was confirmed before we got in the car.I personally recommend you give it a go, especially if you prefer a pool to a beach.

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