Hevea Villas

Recent Reviews: 147

• User:Explore721008

  Trip type: Solo travel

  Pet tolerant, not pet friendly

  19 Sept 2025

  Pros - room was clean and comfortable. If you aren’t traveling with a pet this would be a good place. They had all kinds of restrictions on the pet including a no pets on furniture rule which is ridiculous. If they don’t want dog hair on the furniture then they need to provide a cover sheet.

• User:Paul W

  Trip type: Solo travel

  We would stay here again.

  11 Aug 2025

  The staff at the desk are quite friendly and helpful. It's too bad that I can't recall his name. Our room was clean and comfortable. Breakfast was the normal fare. We especially liked the step in shower. They are safer for us older folks. The elevator and the hallways were clean. We would stay here again.The grounds around the building could use some weed pulling but the inside is well kept.

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• User:DaysofThundr46

  Trip type: Solo travel

  Slept great at the Sleep Inn

  28 Oct 2024

  I'd give it 4.5 stars. Walked in and nobody was at the front desk. There was 2 numbers listed on the sliding doors to call, so I called one, let it ring, nobody picked up. Eventually a guy who either just got out of the shower or woke up in a cold sweat came out and checked me in. Room was very nice. Good sized room, very clean and comfy. HUGE bathroom with a nice stand up shower with a lot of room, nice water pressure, hot water. Bed & pillows were fantastic! I slept better than I did at home. WiFi was decent. Speeds were only around 10mbps down 6up and I had to reauthenticate daily. TV worked well, plenty of channels, with a mini fridge (no freezer). My room was facing the highway but I never heard it. Only odd thing was I kept hearing a doorbell near my room daily. Plenty of parking and next to a Tim Hortons! Rarely if ever did I ever see anyone at the front desk though. But overall, it was a really nice hotel and I would stay here again.

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• User:mykacrum1979

  Trip type: Family

  Poor customer service very rude and unprofessional

  19 Oct 2024

  I got the room for my brother and sister in law the owner refused to give them the keys because I had it in my name under my friends and family rate but noted they would staying on that reservation him and his wife are rude and have very horrible customer service skills he hung up the phone on me and wouldn’t answer the phone after that needless to say I canceled the reservations and will never try and make one ever again cause the first time I tried a month ago he wouldn’t rent because I wasn’t in town to get the keys before my brother got into town to visit family said I had to do friends and family couldn’t do employee even though I was staying just wasn’t in town yet. Do yourself a favor don’t even make a reservation

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• User:Gina S

  Trip type: Friends getaway

  Weird. But at least we got a funny story out of it.

  07 May 2024

  I want to start out saying that the room was nice. It was clean, and the beds were comfortable. No bugs. If everything else wasn't so weird, I'd have given more stars.There were four in our party. We had three towels. We went downstairs to grab an extra towel, and the guy at the desk absolutely did not want to give us one. He kept saying he had "rules about how many towels housekeeping is supposed to leave, and there was for sure four in there." We went back and forth a bit, baffled at this. It's a hotel. Asking for a towel is unreasonable? Anyways, we thought, heck, maybe we missed one. So we went back upstairs and the four of us scoured the room for the extra towel. No extra towel. One of my friends was about to go back downstairs, and I said, "no, he needs to walk it up here himself, after that foolishness." Went to call him, the phone wasn't connected. It wasn't even the right phone for the room, as evidenced by the incorrect room number on it. So, no phone.Back downstairs goes my friend, to tell him we definitely needed an extra towel and the guy became combative and accusatory, telling my friend about his "rules" and how "50 percent of the people here are thieves", etc. (note: these are dollar store, polyester blend towels. I promise you four people did not see them and go, "man, we really need to pull a heist to grab one of these babies."My friend goes, "Look, man, none of that has anything to do with me. We want to take showers." He finally comes back with a single towel, disgusted.At this point, I was like, "Is this some kinda weird bit? Is this a gag?"The downstairs had oddly specific signs like "wipe mud off boots" and "do not use rocks to keep doors open and let burgs (?!) in" I mean, that in itself isn't anything but a little quirky, but coupled with the other stuff, it's weird. When we were exiting a side door, I was pushing the door back to make sure it latched (because I was trying to be respectful of the sign), and I could see what I think was one of the staff, arms crossed, watching me from down the hall.I'll be honest, it got creepy enough that I absolutely double checked the door locks, and my friend told me later he had sneakily checked around for electronic bugs or cameras. He was unsettled, too, but didn't want to alarm us. Nobody came to our door, and he didn't find any spying evidence. But that's how we felt in the moment.I told the gang "you know we can't eat the breakfast here, right? Because this miserly stuff is definitely going to extend to the food." Thank goodness there is a Tim Hortens next door. We just went down there to look the next morning and it looked like it had been breakfast for a while. The crock pot holding the red eye gravy had a burnt looking crust on it by about 7:30 is. There's no way that stuff was fresh.I didn't see any other guests while we were there, which didn't help the creepiness factor.Also, I see here that the owner feels the need to gaslight bad reviews, so that's nice.My friend that booked the room pretty much snapped the following morning when she discovered that the guy at the desk signed her up for some rewards program without her consent.Anyway, the hotel itself is not a bad place to stay, but bring your phone, bring your towel, and brace yourself for some serious weirdness if you plan to stay here.

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