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Jumeirah Bali

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Jumeirah Bali

locationUluwatu, Bali, Indonesia

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About Jumeirah BaliAbout Jumeirah Bali

location

This hotel welcomes guests in Pecatu.

facility

The friendly staff at the reception desk are happy to answer any questions. Amenities include a baggage storage service and a safe. Wireless internet access in public areas (no extra charge) allows guests to stay connected. The tour desk offers assistance with booking excursions. A lift and wheelchair-accessible facilities are available. Souvenirs can be purchased at the gift shop. The grounds of the hotel feature a playground and a lovely garden. Additional facilities include a playroom. Parking spaces are available to guests travelling by car (no extra charge). Other services include a 24-hour security service, a babysitting service (for a fee), a childcare service, medical assistance, a transfer service, room service, a laundry service, a hairdresser, a coin-operated laundry and a hotel shuttle bus. A bicycle hire service gives guests the opportunity to explore the surrounding area independently. The business centre is on hand for guests' business requirements and provides a fax machine.

rooms

Rooms are equipped with air conditioning and a fan. Guests can enjoy the sea view from a balcony or terrace. Rooms have a king-size bed or a sofa bed. Separate bedrooms are available. Children's beds can be requested for younger guests. There is also a safe and a desk or, for an additional fee, a minibar. Guests will also find a tea/coffee station included among the standard features. A telephone, a TV and WiFi (no extra charge) ensure optimal comfort. Slippers are included. Bathrooms are equipped with a shower and a bathtub. A hairdryer, a vanity mirror and bathrobes are provided. Wheelchair-friendly rooms can be booked. The hotel has non-smoking rooms.

sport

The outdoor pool complex guarantees comfortable swimming with its soothing salt water and children's swimming area. A short break or an entire afternoon on the sun terrace, which features sun loungers and parasols, is time well spent. Refreshing drinks are served at the poolside snack bar. Active guests can enjoy cycling/mountain biking. With snorkelling and aquafit available, the hotel also caters to water sports enthusiasts. Sport and leisure facilities at the hotel include a gym and yoga. Various wellness options are available at the hotel, including a spa, a sauna, a steam bath, a hammam, a beauty salon, massage treatments and Ayurveda treatments. Children are well looked after in the kids' club.

meals

Dining facilities include a restaurant, a café and a bar. Half board can be booked. Breakfast, lunch and dinner will satisfy appetites big and small. Diet meals, gluten-free meals, vegetarian dishes and children's meals can be prepared on request. The hotel also offers special catering options.

Amenities at Jumeirah Bali Amenities at Jumeirah Bali

  • Facilities

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      Air conditioning

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      Bar(s)

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      Bicycle Cellar

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      Bicycle Hire

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      Café

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      Car Park

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      Conference Room

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      Disability-friendly

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      Games room

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      Hairdresser

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      Hotel Safe

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      Kids Club

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      Laundry Facilities

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      Laundry Service

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      Lifts

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      Medical Assistance

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      Playground

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      Restaurant(s)

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      Room Service

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      Wifi

  • Hygiene

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      Contactless check-in/-out

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      Contactless payment

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      Enhanced cleaning programme

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      Hand sanitiser

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      Health checks on staff

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      Housekeeping only upon request

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      Hygiene training for staff

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      Medical teleconsultation

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      No high-touch furnishings in public areas

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      Packaged meals

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      Protective equipment for employees

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      Protective hygiene screens

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      Protective masks for guests

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      Sanitiser dispenser

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      Social distancing regulations

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      Use of commercially available disinfectants

  • Meals

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      Breakfast Buffet

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      Continental Breakfast

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      Full Board

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      Half Board

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      Special Diet

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      Special Offers

  • Sport/Entertainment

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      Children's Pool

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      Gym

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      Massage

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      Minigolf

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      Number of Pools

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      Outdoor Pool(s)

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      Parasols

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      Sauna

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      Steam bath

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      Sun loungers

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      Sun terrace

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      Surfing

LocationLocation

Map preview

User Rating & ReviewsUser Rating & Reviews

  • Valuerating
  • Roomsrating
  • Cleanlinessrating
  • Servicerating

Excellent

507

Very Good

17

Average

4

Poor

3

Terrible

14

Recent Reviews: 545

  • User:Skye R

    Trip type: Family

    An exceptional place to stay.

    rating28 Jun 2026

    Jumeirah is an exceptional place to stay. The grounds are stunning, the service genuinely elevated and the food excellent. Our villa was beautifully designed, quiet and restful, and our butler Ian made the stay feel special, attentive and always a step ahead of what we needed. We will be back. Jumeirah Bali, Owner at Jumeirah Bali, responded to this review Dear Skyetip, Thank you for sharing such a wonderful review of your recent stay experience with Jumeirah Bali and we are truly delighted to hear that you enjoyed the beauty of our grounds, the exceptional dining experiences, and the peaceful comfort of your villa. Your kind recognition of Ian’s attentive and thoughtful service means a great deal to us, we will be pleased to share your compliments with him and knowing that he helped make your stay feel so special is exactly what we strive for. We sincerely appreciate your kind words and look forward to welcoming you back to Jumeirah Bali for another memorable stay.Kind regards, Charles Cheng Hotel Manager

  • User:tanujk5

    Trip type: Family

    expected it to be better

    rating27 Jun 2026

    Unfortunately, our experience was disappointing right from the moment we arrived. The check-in process did not feel welcoming at all. The staff seemed more focused on collecting our passports and credit card as quickly as possible rather than making us feel like valued guests. Before our arrival, I had informed the hotel that we were hungry after our journey, but there was no acknowledgment or effort to make our arrival more comfortable.The room orientation was equally disappointing. We were simply escorted to the villa, our luggage was dropped off, and the staff left without explaining any of the room's features, amenities, or how anything worked. At a luxury property like Jumeirah, I expected a proper introduction to the accommodation.Throughout our stay, it became apparent that the hotel is significantly understaffed. The employees were polite and appeared to be trying their best, but they seemed overworked and stretched too thin. This is not a criticism of the staff themselves—it is a management issue. The hotel simply does not appear to have enough staff to provide the level of service expected from a luxury resort.The buggy service was another major disappointment. Waiting times were consistently much longer than expected, making it inconvenient to get around the resort. This again reinforced the impression that the hotel is either short-staffed or that operations are not being managed efficiently.I was also surprised to learn that there is no concierge available after 6:00 p.m. While the hotel offers an e-concierge service, it is simply not comparable to having an experienced concierge available in person to assist guests with recommendations, reservations, and other requests. For a luxury resort, this falls well below expectations.Another concern was the professionalism of some members of staff. On several occasions, staff were speaking loudly or raising their voices in guest areas, which detracted from the peaceful atmosphere expected at a luxury resort.More concerning, there were also interactions with certain members of staff that left us feeling we were treated differently from other guests. Whether intentional or not, the service we received gave us the impression of bias or discrimination based on our nationality or ethnicity. This made us feel genuinely unwelcome and uncomfortable, which was extremely disappointing for an international luxury hotel where every guest should be treated with equal warmth, courtesy, and respect. I hope the management takes this concern seriously and investigates it appropriately.Overall, I expected a much warmer welcome, better service standards, and a more personalized experience from a property carrying the Jumeirah name. The resort itself is beautiful, but the service and operational shortcomings significantly impacted our stay. I hope this feedback is taken constructively and leads to meaningful improvements for future guests. Jumeirah Bali, Owner at Jumeirah Bali, responded to this review Dear Tanujk5,Thank you for taking the time to share such detailed and thoughtful feedback for your recent stay experience with Jumeirah Bali. While we are pleased to hear that you found the resort beautiful and that our team remained polite and well-intentioned throughout your stay, we are sincerely sorry that your arrival experience, villa orientation, buggy service, concierge availability, and overall service delivery did not meet the standards you expected from Jumeirah. We are particularly concerned by your comments regarding feeling unwelcome and the perception of unequal treatment, as we are committed to ensuring every guest is treated with genuine warmth, respect, and care. Your feedback has been taken very seriously and shared with our leadership team for thorough review, as it highlights several areas where we must do better. We truly appreciate your candor and value the opportunity to learn from your experience as we continue to enhance the guest journey.Kind regards, Charles Cheng Hotel Manager

  • User:Sheela R

    Trip type: Family

    Memories of Jumeirah with great photos.

    rating26 Jun 2026

    Rifqi provided a photo session at Jumeirah Bali. He was knowledgeable about great locations and offered fun ideas for poses. We walked to different locations for some variety. I would definitely recommend him. Jumeirah Bali, Owner at Jumeirah Bali, responded to this review Dear 385sheelar, Thank you for sharing your lovely feedback and we are truly delighted to hear that your photography experience with Rifqi was so enjoyable and that his creativity and knowledge of the resort helped capture such beautiful and memorable moments. It is wonderful to know you appreciated the variety of locations and fun approach throughout the session. Your kind recommendation means a great deal to us, and we look forward to welcoming you back to Jumeirah Bali for more cherished memories in the future.Kind regards, Charles Cheng Hotel Manager

  • User:Discover67493855978

    Trip type:

    Luxurious. Spacious. Spectacular views. Amazing food. Beautiful villas. Well kept gardens and grounds

    rating25 Jun 2026

    Outstanding resort! Everything exceeded my expectations and I cant wait to return! Villa was spacious, modern and beautifully designed. Fit for royalty! Jumeirah Bali, Owner at Jumeirah Bali, responded to this review Dear Discover67493855978,Thank you for sharing such a wonderful and enthusiastic review of your stay with us. We are truly delighted to hear that every aspect—from the spacious and beautifully designed villa to the spectacular views, exceptional cuisine, and well‑kept gardens, has exceeded your expectations. Your kind description of the villa as “fit for royalty” is especially meaningful to our team, and we are honored to have created such a memorable experience for you. We sincerely look forward to welcoming you back to Jumeirah Bali for another exceptional and luxurious escape in the near future.Kind regards, Charles Cheng Hotel Manager

  • User:joshualQ3182BI

    Trip type: Couples

    best resort in Bali

    rating25 Jun 2026

    perfect atmosphere, foods, and servicea really recommended place Jumeirah Bali, Owner at Jumeirah Bali, responded to this review Dear JoshualQ3182BI,Thank you for your kind and generous feedback and we are truly delighted to hear that you enjoyed the perfect atmosphere, delicious cuisine, and attentive service during your stay with us. Your kind recommendation means a great deal to our entire team, and we are honored to be considered the best resort in Bali. We sincerely look forward to welcoming you back to Jumeirah Bali for another exceptional and memorable experience in the near future.Kind regards, Charles Cheng Hotel Manager

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