Lalasa Villas

Recent Reviews: 209

• User:Noyhabaru

  Trip type: Family

  A Fantastic Family Stay!

  24 Mar 2026

  We stayed here for the second time recently and enjoyed the same level of fantastic service as we had three years ago. In addition, the spa services and restaurant were wonderful additions since our last visit. We enjoyed breakfast each morning in the restaurant and had room service a few times during our stay. The two-bedroom villa was beautiful and we enjoyed both the outside dining, lounge and pool space as well as the two air-conditioned bedrooms. Agus Darma Putra, General Manager at Lalasa Villas Canggu, responded to this review Dear Noyhabaru,Thank you so much for your wonderful review and for choosing to stay with us again!We’re truly delighted to hear that your second visit was just as enjoyable as your first, and that our service continues to meet your expectations. It’s especially lovely to know you enjoyed the new additions, including our spa and restaurant, as well as your daily breakfasts and in-villa dining experiences.We’re glad the two-bedroom villa and its indoor and outdoor spaces provided the perfect setting for your family to relax and spend quality time together.It was a pleasure having you back, and we look forward to welcoming you again for another fantastic family stay in the future!Best regards,Agus DarmaOperations Manager

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• User:KauMe

  Trip type: Couples

  Exceeded our expectations

  23 Jan 2026

  We loved our stay here and were sad to leave. Service was great and extremely friendly. Our villa and all the common areas exceeded our expectations. Pool area was beautiful, although small, but totally enough for everyone, 'cause mostly everyone was in their villas i think. Everywhere was clean, green and stunning. Services (minimarket, spa, gym, cafe, restaurant) are right next door and a wider range of options are within walking distance, although Canggu is not a very walk-friendly place. The room was spacious and cozy. The bed and pillows were quite comfortable and you could also put a mosquito curtain around the bed if needed. The shower had good pressure and in addition to the rain shower, there was also a hand shower and tap, which made washing much easier. We also had enough hot water all the time.The air conditioning in our villa was quite noisy, so earplugs were essential for a good night's sleep. In the evenings and especially on weekends, there is also a short fireworks display from the beach, which did not bother us though.Because it's Bali, you should be aware that there are small lizards and crabs living in the shower rooms. Spiders and other small insects may also visit, but hardly any mosquitoes thanks to the daily poisoning. If you need privacy to use the bathroom, it's worth checking if they have a more private villa available. In our villa, there was glass and a door between the bedroom and the bathroom/toilet, but you can only close them with a partial curtain. This wasn't a problem for us though. Agus Darma Putra, General Manager at Lalasa Villas Canggu, responded to this review Dear KauMe,Thank you very much for sharing such a detailed and thoughtful review. We’re truly delighted to hear that your stay exceeded expectations and that you enjoyed the villa, pool area, cleanliness, and the lush surroundings of our estate. It’s wonderful to know our team’s friendly service made your experience even more memorable.We’re also glad you found the room spacious and comfortable, and that amenities such as the bed, shower, hot water, and mosquito net contributed to a pleasant stay. Being located in Canggu, we appreciate your understanding of the tropical environment and thank you for mentioning our daily pest control efforts.Thank you as well for your constructive feedback regarding the air-conditioning noise, bathroom privacy, and occasional evening fireworks. Your comments are valuable and help us improve, and we’re always happy to recommend or arrange a more private villa layout for guests who prefer it.It was a pleasure hosting you, and we truly hope to welcome you back to Lalasa Villas again in the future.Best regards,Agus DarmaOperations Manager

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• User:Trail05389138754

  Trip type: Friends getaway

  TRAVELLERS PLEASE READ BEFORE YOU EVEN CONSIDER FOR YOUR SAFETY PLEASE!!!

  10 Jan 2026

  This was the most horrific unhygienic unprofessional stay I’ve EVER experienced in my life. I booked through flight centre that confirmed this was a safe place to stay as a trip for my birthday and it was the stay from hell. I am genuinely scarred from this experience.Where to start, the place was so filthy and even after requested the room to be cleaned they used a broom only and re-folded our dirty towels from swimming in Bali water thinking we wouldn’t notice the stench. They left off food in our villa for 4 days attracting bugs and stench in our living room, oh and we can’t forget the RAT INFESTATION!! while sleeping in the bedroom and when we called for help they said to deal with it and it probably ran away. Poisonous spiders walking around the villa. The private pool is NOT filtered, the safe does not work and they keep keys with them so leaving valuable items is very risky. NO Hot water at all so you will only have freezing cold showers. Room service you will get Bali belly, the restaurant attached to villa had also given us Bali belly even after taking travelern medicine and they still wanted us to pay after projectile vomiting and paying $550 AUD for a nurse and drip to our room. To the point where we cut our trip short and even after attempting to checkout 3 days earlier they wanted us to pay almost $800 for food that made us sick - massages that they offered as compensation which we did not use or accept as it doesn’t justify what they put us through and after not accepting they still forced us to pay the bill keeping us hostage until paid. I’ve never felt so unsafe, unsanitary and ripped off.For you or your family or friends please do not stay here because you will sincerely regret every minute. From the food to the staff to the rats the unhygienic the cold showers everyday; they didn’t even give us filtered water once we had to purchase ourself everyday when they promised they bring one everyday.If I can help atleast one person or family with kids from making a decision and using hard earnt money please go anywhere else. Ontop of alllll the worst things to happen happening there also an hour or more away from literally everything in Bali, not a single thing I can say was decent. NOTHING.it’s really upset me and given me the worst birthday experience I’ll never forget I’m genuinely scarred from this. Very greedy 8k later for tickets and accomodation alone for 1 week is insane and even after checking out earlier they still didn’t allow us to leave until we paid for the Bali belly meal we had and the massages we never got.This will be on all social media platforms shortly with ALL PROOF and will tag them too.Trip typeHoliday · FriendsRoomsDISGUSTING DO NOT BELIVE ONLINE - RAT INFESTATION - POISONOUS SPIDERS - THEY RE USE AND FOLD USED TOWELS - THEY WILL LEAVE FOOD IN YOUR ROOM FOR DAYSNearby activitiesNot a single thing is nearby besides little mart that sell drinks. No activities or restaurants or beaches nearby everything is over an hour away.SafetyRats / spiders / dirty unsanitary floors bed sheets pillow cases / no filter in private pool/ no hot water filter for shower/ rotten food left for days/ safe does not work and they have 2 keys so valuables will be at risk. Towels not washed. Dangerous streets to walk around they can steal your phone from your hand. They have also made my current health conditions even worse and we booked an emergency flight so I can go to the Australian hospital when I land. I did not expect this from the villa alone.WalkabilityNothing is walkable besides circle K mart for drinks / cigarettes only. Dangerous to walk around day or night.Food and drinksYou will get Bali belly from everything villa room service and restaurant within villa.Noteworthy detailsIf you read my review you will know the whole truth. I broke down in front of them from how disappointed and unsafe I felt and they kept me and my friend hostage because all they cared about was talking more money from us which even though we knew wasn’t fair we paid it to leave the country safely as we felt at risk from them. I have all recordings of conversations from them admitting everything and even with that we were still forced to stay in villa till they took more money from us. I will be making a law suit when I arrive back to Australia. It’s honestly left a bitter taste as a first timer in Bali and was so eager to embrace the culture do more activities but because of them I have to cut my holiday short and I’m 10 thousand dollars less. Agus Darma Putra, General Manager at Lalasa Villas Canggu, responded to this review Dear Trail05389138754,Once again, we thank you for taking your time to write us a review. We have double check your concern and found if this review is coming from the same guest as "Cruiser2712887452" which we have responded and giving the clarification based on internal investigation and the actual situation.Hope the information is sufficient and wishing you a great day ahead.Best regards,Agus DarmaOperations Manager

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• User:Cruiser27128874525

  Trip type: Friends getaway

  DO NOT STAY HERE TRAVELLERS BE WARNED THEY HOLD YOU HOSTAGE AND DEMAND MONEY YOU DO NOT OWE FOR A PRE PAID STAY

  09 Jan 2026

  DO NOT STAY HERE! WARNING TO ALL TRAVELLERS!The most terrible experience I’ve ever had in my life not only does the hot water not work the entire villa is infested with rats and spiders. The pool pumps don’t work and you will get Bali Belly from the room service food they are very unhygienic I have expressed concerns I had to leave 3 days earlier and upon leaving was held hostage and they demanded that I pay 750 Australian dollars after all the bad experiences I had and complaints I made. They refused to refund the remaining days and give a receipt until I had started recording them holding us hostage inside their office. DO NOT STAY HERE I CANT EXPRESS IT ENOUGH IT IS VERY UNSAFE AND UNHYGIENIC I will be posting a TikTok video soon of all recorded conversations they had denied to flight centre there is a rat infestation but through messages and recorded calls admitted to finding a couple of rats in our bedroom. It is not worth the price, your life or your safety. Please take my warnings if flight centre tells you to stay here it is only because they are profiting the most of making you stay here when you call the emergency line even with insurance they will not help you and they will leave you stranded in another country and offer a massage voucher as compensation for all the issues do not accept this please I am warning all travellers to not stay hereRooms: 1/5 | Service: 1/5 | Location: 1/5RoomsThey are infested with rats and mould all throughout the villa in the pool on the chairs and in the bedroom showers the hot water will work in the morning for 5 minutes and no longer work againNearby activitiesThe room service food and the teppenyaki restaurant next door will give you Bali bellySafetyThey will hold you hostage and demand you pay money you do not owe even if you want to leave earlier 3 days before you are due to check out and not refund that money and ask for additional moneyWalkabilityIt is not close to anything in Bali you would need to travel 1 hour to get anywhereFood and drinksDon’t drink their food or eat it as you will Bali belly from itNoteworthy detailsDO NOT STAY HERE IT IS IMPERATIVE YOU LISTEN TO ME THEY WILL HOLD YOU HOSTAGE AND DEMAND YOU PAY MONEY IF YOU WANT TO LEAVE 3 DAYS EARLIER AND NOT LET YOU LEAVE UNTIL YOU DO THEY HAVE A RAT INFESTATION AND MOULD THROUGHOUT THE ROOMS Agus Darma Putra, General Manager at Lalasa Villas Canggu, responded to this review Dear cruiser27128874525,We thank you for taking your time to reviewing us!By this response I would like to inform that we got your booking from Expedia which is originally your booking was made through Flight Center. Your booking is under name of Ms. Marwa Lababidi and Ms. Aisha El Sayed.Please find below official statement and clarification from management:At the first time you are complaint about the rat in the evening, our team then take action and coming to the villa together with you trying to find out the rat which is unfortunately we cannot find it. We offer you to moving to another villa, but you refuse to move. The next day then our team doing deep cleaning along with the pest control team and finally got the rat was dead already around the bathtub area. As a gesture of apologize then we give complimentary 1 hour massage for both of you.Then you also complaint about hot water and our Engineer do check it and says that there is no problem with the equipment and the installation. Our procedure is to set the maximum temperature 70 degrees Celsius due to safety reason and it will take 30 minutes to refill the tank if it empty. All the information is well informed to you.You then also complaint about the pool machine, and our engineer take action by change it with the other ones which is works properly.We found also that you always put Do Not Disturb Sign in front of the villa and sometime refuse to get the service once we offer it. From the record also that you skip to having breakfast in our restaurant which is located in the middle area next to the main pool and you are preferring to get breakfast outside.The restaurant next to the lobby that you visit is not belong to us, that also make your complaint about the food is not relevant to us.We have also done communication with your agent and update the action and follow-up that we have made to pampering your stay. All the action is made less than 24 hours.Once you decide to do early check out then we are following the standard that guest should settle the outstanding bill before leaving property. You have extra bill around IDR 7 million and insist not to pay and want to balance it with the remains 2 night's stay but unfortunately, we cannot accept it because we got your booking from the travel agent therefore you need to report to them related to your concern and for sure that they will communicate with us based on the booking terms and conditions. You cannot accept the explanation from the team and insist not to pay. After long discussion then we give you 25% disc on your bill, and you then accept it. We are following all the standard and do it professionally, but your respond is also inappropriate and try to provocative the other customer and also sends intimidate message to our team and try to do black campaign by saying that our organic customer review is a fake review. You also put very bad review on us in Google.Whatever it is, we thank you for the recent stay and always wish you all the best wherever you are.Best regards,Agus DarmaOperations Manager

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• User:Olivia F

  Trip type: Family

  Outstanding luxury accommodation experience

  08 Oct 2025

  We are a family of four and just stayed the last 3 nights at Lalasa Villas - Canggu. This was the final part of our holiday in Bali and it was a relief to land in this oasis amongst the busy of Canggu. We stayed in a 2 bedroom royal pool villa. Outstanding facilities, and very attentive and welcoming staff. Facilitated an early check in and late check out that made our transit days more comfortable. Onsite restaurant was great for inclusive breakfast, or when we were content to laze around our private pool or the resort infinity pool for lunch. Short walk to the beach and local shopping and restaurants/bars. Highly recommend! Agus Darma Putra, General Manager at Lalasa Villas Canggu, responded to this review Dear Olivia F,Thank you so much for your wonderful review and for choosing Lalasa Villas – Canggu as the final stop on your Bali holiday. We are truly delighted to hear that your stay with us was a relaxing and memorable experience for your family.It is fantastic to know you enjoyed the comfort and privacy of the 2-bedroom royal pool villa, and that our team could assist with early check-in and late check-out to make your travel days smoother. We’re also glad you had the chance to enjoy our onsite restaurant and take full advantage of both your private pool and the resort’s facilities.Your kind words about our staff and location mean a lot to us, and we’re so pleased we could be your peaceful oasis in the heart of Canggu.We look forward to welcoming you and your family back for another memorable stay!Warm regards,Agus Darma PutraOperations Manager

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