Lebak Bali Residence

Recent Reviews: 2213

• User:NedS177

  Trip type: Friends getaway

  Home of the $65 Bellini

  01 May 2026

  This is a comfortable property set in the very touristy Sultanahmet area. Comfortable rooms, no great views however as it’s an old prison, and a good restaurant. Be careful with the taxi service offered by the hotel, as the one trip we took (we were assured it would be “on the meter”) had the driver trying to charge me 3x the estimated rate on Uber (which really is just a link to the local yellow taxi service in Istanbul so a decent indication of the right price). This was consistent with the kind of rip-off attitude many tourist destinations in Turkey seem to have adopted (this hotel charged $65 for a Bellini in their bar!), so keep your calculator handy! Serap Akkuş, Owner at Four Seasons Hotel Istanbul At Sultanahmet, responded to this review Dear NedS177,Thank you for taking the time to share your feedback. We are pleased to hear that you found our property comfortable and enjoyed the restaurant experience.We also appreciate your comments regarding transportation and pricing. All transportation services arranged through the hotel are intended to be provided by licensed third-party providers, and fares should always be agreed or metered in accordance with local regulations. Your feedback has been shared with the relevant teams for review.We value your observations and hope to have the opportunity to welcome you again for a more seamless experience.Kind regards,Serap AkkuşHotel Manager

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• User:SherAmosG

  Trip type: Family

  Perfect location in Sultanahmet

  20 Mar 2026

  One of the loveliest spots I have stayed at. As soon as my daughter and I checked in, they were incredibly welcoming. The spaces were gracious and clean. Every day, a new treat and fresh fruit was provided in the room. All the personal amenities were provided, including umbrellas on rainy days. Communication on the app was easy, if one wanted to chat that way, as well. We ate mostly offsite trying the local fare, but did eat in our room twice when exhausted from sightseeing and for brunch one morning. All of those times, the meals were delicious and the food was fresh. Everyone was incredibly attentive and kind. Although I was visiting my daughter as she was on her study abroad for the semester’s spring break, I had an immediate business need and had to scan/sign some papers. There is no business center, but the front desk was able to support me immediately. We walked to the Bosphorus Four Seasons (quite a distance!); there are shuttles between the sites. Definitely worth a visit to see the contrast. I liked being in Sultanahmet because of our itinerary - Hagia Sophia, Blue Mosque, Basilica Cistern, Grand Bazaar, Topkapi Palace, etc. And the driver, Burcu, who picked us up from the airport, as well as drove us back to the airport on our separate legs was just wonderful. On time and very safe! Serap Akkuş, Owner at Four Seasons Hotel Istanbul At Sultanahmet, responded to this review Dear SherAmosG,Thank you for sharing such a heartfelt and detailed review. We are truly delighted to know that you and your daughter had such a memorable stay with us and that our central location enhanced your experience in Sultanahmet.It is wonderful to hear that you appreciated the comfort and cleanliness of our spaces, the thoughtful inroom amenities and the attentiveness of our team. We are especially pleased that our colleagues were able to assist you promptly with your business needs and that you enjoyed the dining experiences during your stay.Your kind words about our driver Burcu and the overall service mean a great deal to us, and we will be happy to share your compliments with the entire team.We sincerely hope to welcome you both back again for another exceptional stay in the near future.Kind regards,Serap AkkuşHotel Manager

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• User:sbp0713

  Trip type: Couples

  Killer location for tourism

  28 Feb 2026

  Only ate lunch which was excellent. The common area is VERY well designed. Serap Akkuş, Owner at Four Seasons Hotel Istanbul At Sultanahmet, responded to this review Dear sbp0713,Thank you for your kind feedback. We are delighted to hear that you enjoyed our central location, had an excellent lunch experience, and appreciated the design of our common areas.We hope to welcome you again soon for a longer and equally enjoyable visit.Kind regards,Serap AkkuşHotel Manager

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• User:Susannah M

  Trip type: Family

  A wonderful stay in Istanbul

  17 Feb 2026

  This hotel was an incredible experience from beginning to end. Every single staff member was kind and helpful. The hotel is beautifully decorated and very luxurious. Special shout out to Cetin Ozdogan, the wonderful concierge who helped us with itineraries, reservation, transportation, etc. Finally, it is perfectly located to explore Haghia Sofia, Blue Mosque, etc - literally less than a 5 minute walk. We loved it. Serap Akkuş, Owner at Four Seasons Hotel Istanbul At Sultanahmet, responded to this review Dear susannahm526,Thank you for your wonderful feedback. We are truly delighted to hear that you had such an incredible experience and that our team’s kindness and attentiveness made your stay even more special.It is especially rewarding to know that you enjoyed the design and atmosphere of the hotel, as well as our central location. Your kind words for Çetin Özdogan are greatly appreciated and we will be happy to share your compliments with him.We look forward to welcoming you back for another memorable stay in Istanbul.Kind regards,Serap AkkuşHotel Manager

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• User:itsalexmas

  Trip type: Couples

  Amazing experience!

  16 Feb 2026

  Our stay at the Four Seasons Hotel Sultanahmet was truly exceptional from start to finish. The team went above and beyond even before we arrived by answering questions promptly and helping arrange a fantastic private tour guide who made our visit to Istanbul unforgettable.The hotel’s location could not be better. Situated in the heart of Sultanahmet, it’s incredibly walkable to Istanbul’s most iconic landmarks, making it easy to explore the city at a good pace while still having a peaceful retreat to return to.The room itself was beautiful. It was spacious yet warm and inviting, with the kind of thoughtful details that make you feel immediately at home. Check-in was seamless, and because the hotel is relatively small, the experience felt personal, curated, and attentive in a way that larger properties often cannot match. Throughout our stay, the staff made us feel less like guests and more like family.Breakfast each morning was a highlight, with excellent service and a wonderful selection in a stunning setting in the courtyard.What impressed us most, however, was the care shown after our departure. When we realized we had left items behind in the room, the hotel quickly helped coordinate a courier to meet us at IST Airport during our layover between Milan and Miami. That level of service is rare and deeply appreciated.This was a fantastic experience in every way and a property fully deserving of its Three-Key Michelin designation. We would return without hesitation and we hope to again soon! Serap Akkuş, Owner at Four Seasons Hotel Istanbul At Sultanahmet, responded to this review Dear itsalexmas,Thank you for your wonderful and detailed feedback. We are truly delighted that your stay at Four Seasons Hotel Sultanahmet exceeded your expectations from start to finish.It is especially gratifying to hear that you enjoyed our central location, the comfort and warmth of your room and the personal, attentive service provided by our team. We are also pleased that the breakfast experience and the assistance with your forgotten items left a lasting positive impression.Your kind words for the team will be shared with everyone, as they are a great source of motivation. We look forward to welcoming you back soon for another exceptional stay in Istanbul.Kind regards,Serap AkkuşHotel Manager

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