Mainski

Recent Reviews: 194

• User:AberdeenDarwin

  Trip type: Family

  Total Rip Off

  13 Aug 2025

  Called to book room. Asked if hot tub worked they said it works excellent. Got checked in went to use hot tub and it's shut down so they lied to get us to stay there. Anyway it smelled terrible and the water in it looked nasty. Next morning left to go shopping got back to the room. Noticed our luggage was went through by someone if sure it was the trusting staff. Don't stay there it's pathetic. And I'm thinking dangerous if there shaking customers rooms down. Guest Relations Manager, Other at Quality Suites Near West Acres, responded to this review Dear AberdeenDarwin, Thank you for taking the time to share your experience. We are truly sorry to hear about the concerns you encountered during your stay. Guest trust and comfort are our highest priorities, and it’s very disappointing to learn that we fell short in meeting your expectations.Regarding the hot tub, we sincerely apologize for the miscommunication. It is never our intention to provide inaccurate information, and we will be addressing this with our team to ensure all guests receive up-to-date and accurate amenity status before booking.We are equally concerned about your comment regarding your luggage. Please know that our staff are trained to respect the privacy of our guests, and we take allegations of any unauthorized access to guest belongings extremely seriously. We would greatly appreciate the opportunity to speak with you directly so we can investigate this matter thoroughly and take any necessary action.Your feedback is important to us, and while we regret that your stay did not reflect the standards we aim to uphold, we are committed to using your comments to make improvements and restore guest confidence.

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• User:dennis h

  Trip type:

  Great place to stay.

  11 Aug 2025

  We were very pleased with our stay. The room was clean and all room amenities were as expected. Friendly accommodating staffI will stay here again and recommend this place to anyone wanting a quality hotel at a reasonable price. Guest Relations Manager, Other at Quality Suites Near West Acres, responded to this review Hi L9900XXdennish, Thank you so much for your wonderful feedback! We’re delighted to hear that you were very pleased with your stay and found your room clean, well-equipped, and exactly as expected. Our team takes pride in providing friendly and accommodating service, and it’s rewarding to know that it made a positive impact on your visit.We’re especially grateful for your recommendation, it means a great deal to us. Providing our guests with a quality experience at a reasonable price is always our goal, and it’s great to hear we succeeded during your stay.We look forward to welcoming you back whenever your travels bring you to the area!

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• User:Harmony T

  Trip type: Family

  A luxurious experience

  30 Jun 2025

  After staying at a rustic resort, the Quality Inn was luxurious! The beds were extremely comfortable, the bathroom counter had plenty of space. Everything smelled clean & fresh. Guest Relations Manager, Other at Quality Suites Near West Acres, responded to this review Hi harmonyt829, Thank you so much for your kind review! We’re thrilled to hear that your stay with us felt like a touch of luxury after your time at a rustic resort that’s such a wonderful compliment, and we’re grateful you chose to share it.It’s great to know that you found the beds extremely comfortable. We understand how important a good night’s sleep is when you’re traveling, and we're glad our bedding helped you rest well. We're also happy to hear that the spacious bathroom counter and overall cleanliness added to your comfort. Our housekeeping team takes great pride in maintaining fresh, inviting rooms, and they’ll be encouraged to hear your positive feedback.Thank you again for staying with us and taking the time to share your experience. We hope to welcome you back again soon, whether it’s for another relaxing break or just a good night’s rest along the way!

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• User:Roman W

  Trip type: Family

  1st Class

  27 Nov 2024

  I am disappointed with the negative reviews about this place. We found it very clean and newly remodeled, if you want a full breakfast, go to a high end hotel, the breakfast is what you expect from an economy establishment Nice pool and the hostess that checked us in was very friendly and a joy to meet. Enjoyed our stay very much. Guest Relations Manager, Other at Quality Suites Near West Acres, responded to this review Hi Roman W, Thank you so much for your thoughtful and balanced review! We truly appreciate you taking the time to share your positive experience and perspective.We’re delighted to hear that you found our property clean and newly remodeled. Providing a comfortable and welcoming environment for our guests is one of our top priorities, and it’s great to know that our efforts met your expectations.Your understanding about the breakfast offerings is greatly appreciated. While we strive to provide a convenient and satisfying start to the day, we recognize that our breakfast is aligned with what is typical for an economy establishment. We’re glad you found value in your stay and enjoyed the other amenities, including our pool.It’s also wonderful to hear that the hostess who checked you in left such a positive impression! We’ll be sure to pass along your kind words to her, as we know how much it means to be recognized for providing great service.Thank you again for your encouraging review and for choosing to stay with us. We hope to welcome you back soon for another enjoyable visit!

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• User:Maxine H

  Trip type: Solo travel

  Quality for a good price

  19 Aug 2024

  Friendly staff, very clean room, 84 dollars including tax, and no deposit if you use a card. Breakfast was good, I couldn't be happier! They even put me by a door and I could view my car in the parking lot from my window. Just another little bit of comfort. Thank you Quality Inn. If I'm ever in Fargo again, I'll be back! Guest Relations Manager, Other at Quality Suites Near West Acres, responded to this review Hi maxineh424, Thank you for your wonderful review! We’re happy to hear that you had such a positive experience with us. It’s great to know that our friendly staff, clean room, and convenient pricing met your expectations.We’re also pleased that you enjoyed the breakfast and appreciated the convenience of being close to your car. Your comfort and satisfaction are very important to us, and we’re glad we could provide that little bit of extra comfort during your stay.We look forward to welcoming you back if you’re ever in Fargo again!

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