Manah Shanti Resort

Recent Reviews: 209

• User:pat h

  Trip type: Friends getaway

  new stay

  28 Feb 2026

  Recently attended a scrapbook crop with friends abd noticed a few things that bothered me and the attendees-parking they establishment did not have the semis park in lot away from building (2 of my friends did not get a spot until after 2am in the morning). The hotels luggage racks are broke-the wheels are defective!!! The door to patio does not lock--as scrapbookers we have expensive machines that if the door is not locking could be stolen and last but least-there with issues with the plumbing in the building was a problem-the public bathroom was out one afternoon 3 different people had issues with their toilets in their room-one was an all day night issue. I do have to say the staff was helpful, friendly and accommendating. The room we were in was clean as well as sleeping room was clean. IHG Service, Owner at Holiday Inn Express & Suites Bowling Green By IHG, responded to this review Hi pat h,We appreciate your stay at the Holiday Inn Express & Suites Bowling Green. Thank you for choosing IHG Hotels and Resorts as your travel partner.I understand the importance of a fulfilling breakfast to kickstart your day. I'm sorry for any shortcomings in our breakfast offerings. I assure you that we are working diligently to improve the variety and quality of our breakfast options. I ensure that I shared your post with our dedicated hotel management team, who will carefully consider your feedback as a reference for improvement. We are fully committed to addressing the concern and enhancing our services to ensure future stays with us surpass your expectations.Your business with IHG Hotels & Resorts is appreciated. Please consider staying with us again to regain your confidence.Sincerely,Frenzel A.Case ManagerIHG Hotels & Resorts Service

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• User:wynterwynd

  Trip type: Business

  I was on the party floor…

  22 Apr 2025

  This hotel is on the east side of the interstate, across from a large Meijer grocery…and nothing else. No restaurants nearby (there are some chains on the other side of the interstate, but not walkable…but I guess no one without a car would stay here.Pleasant young man at check-in. Elevator area a little grubby, with peeling wallpaper. Room was clean enough, had refrigerator and microwave. Towels and bathroom amenities sufficient. Coffee pods were decaf…I hate this, but it’s minor in the grand scheme, I guess.Light filtering blind on the window.My biggest issue was when I went to dinner. At the elevator on my floor (top floor), the door opened and 6 or 7 young men came out carrying cases of beer and bottles of liquor. As I passed through the lobby, another young man was coming in and asking what room the party was in.By the time I returned from dinner, around 8pm, there was not yet any noise…but an hour or so later, the doors started banging and “visiting” back and forth was going on. I actually opened my door and asked if they could quiet it down, but I was ignored. So, I called the front desk and was told that this group was told they had to be quiet by 10. I said that’s fine, I assume that means quiet in their own rooms. But if they were going to continue roaming the halls and being load, I would be asking for a room on a different floor.They did quiet down and that was the end of the disturbance, thankfully.I stay in a hotel to sleep and I am paying for a full night’s sleep. IHG Service, Owner at Holiday Inn Express & Suites Bowling Green By IHG, responded to this review Hi wynterwynd, Thank you for staying with our Holiday Inn Express and Suites and for taking the time to provide feedback about your experience. It’s a pleasure having our valued guest. Thank you for your loyalty and for always staying with our hotel brands. We provide the best lodging experience for every guest, and I'm sorry for the issues during your stay. I will be sharing your feedback with our hotel management for review.We hope to regain your trust and confidence in our service. Stay Safe! Carl J. eMedia Coordinator IHG Hotels and Resorts Service

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• User:superjill2010

  Trip type: Family

  Free breakfast free of…,

  06 Apr 2025

  The free breakfast was free of cinnamon buns, pancakes and juiceDuct tape on the lobby furniture?The halls smelled of a heavily perfumed cleaner? The room also, so much so that my allergies were bothered. The heater was set at 67 but felt more like 167. IHG Service, Owner at Holiday Inn Express & Suites Bowling Green By IHG, responded to this review Hi superjill2010,Thank you for staying at our Holiday Inn Express & Suites Bowling Green and for sharing your feedback. I appreciate you being one of our valued guests. I trust that all is well.The comfort and satisfaction of our guests are important to us. I'm sorry to learn about the issues encountered during your stay. I have shared your comments with our hotel management team. I am sure they will take the necessary steps to address your concern and use this as a reference for improvement.I hope you will consider staying with us again should your travels bring you back to the area.All the best,Glaiza G.Case ManagerIHG Hotels & Resorts Service

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• User:pbahner

  Trip type: Business

  The leadership needs to be hospitable

  12 Nov 2024

  The location is great and the hotel is recently renovated. From the hotel it is an easy walk to the football stadium, Stroh arena, and the majority of campus.The cost is also usually very reasonable for a college town.The local leadership of the hotel is what brings the rating down. They are unfriendly and blatantly unaccommodating.On several occasions the GM has been outright rude including when they lost my reservation or when as a diamond elite member, I ask for a 2:00 checkout.This is the hospitality business and it would be nice if the leadership was just hospitable.There are plenty of newer nearby hotels just down the street IHG Service, Owner at Holiday Inn Express & Suites Bowling Green By IHG, responded to this review Hello, pbahnerThank you for your comments, which will help us improve our service in the future. We are grateful to see you made our Holiday Inn Express & Suites Bowling Green your preferred choice for accommodation.It's truly a pleasure to welcome you to our family. Congratulations on your IHG One Rewards Diamond Elite membership!About the details you mentioned, I'm very sorry you have had that experience. We take this very seriously and I will share it with the hotel's management so they can take action immediately.Our commitment is to deliver the most enjoyable experience every time.Hopefully, we will get to host you again! We just can't wait to show you the improvements.See you soon.Alejandro G.Case ManagerIHG Hotels & Resorts Service

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• User:Passenger02514190953

  Trip type: Business

  The staff is unaccommodating

  12 Nov 2024

  The location and the hotel is perfect. From the hotel you can easily walk to the Football field, Stroh arena, and most of campus. The hotel is very clean and recently renovated.The issue is the unfriendliness of the staff. If this was just a one off, I wouldn’t take the time to write a negative review. I have stayed at this hotel several times over the last 18 months and the unfriendly leadership of the hotel has been the one constant.Yes, they’ve lost a reservation in the past and the response was basically, too bad, you will need to pay more.Today, as a Diamond elite member, I asked for a 2:00 checkout and they seemed very put out. This hotel just doesn’t feel like they are in the hospitality business.The newer Fairfield and Home2 seem to be better choices when visiting BGSU IHG Service, Owner at Holiday Inn Express & Suites Bowling Green By IHG, responded to this review Hello, Passenger02514190953We value your opinion. It helps us understand how to serve our guests better. Thank you for making our Holiday Inn Express & Suites Bowling Green your primary choice for accommodation.We love having you as one of our IHG One Rewards Diamond Elite members.I fully understand how you feel about not receiving the quality of service you expected. We are very sorry for that. Our staff will definitely do better next time. I have also forwarded your comment to our general manager for further attention.Your enjoyment and satisfaction are something we take very seriously, and our vocation in service is in our DNA.I hope you give us another chance to show you we can do better. Hopefully, we'll see you again soon.Alejandro G.Case ManagerIHG Hotels & Resorts Service

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