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Mercure Resort Sanur

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Mercure Resort Sanur

locationSanur, Bali, Indonesia

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About Mercure Resort SanurAbout Mercure Resort Sanur

location

This beach hotel is situated directly on the white sandy Sanur beach, the main tourist area in Kuta. Sheltered by the offshore reefs, there are good conditions for swimming. Sanur market as well as restaurants and shopping facilities can be comfortably reached on foot. Transfer time to Ngurah Rai airport is about 15 minutes.

facility

129 rooms and 4 suites are available to guests. The friendly staff at the reception desk are happy to answer any questions. Amenities include a baggage storage service, a safe and a currency exchange service. Wireless internet access allows guests to stay connected while on holiday. The tour desk offers assistance with booking excursions. The resort offers various facilities for guests with disabilities. Wheelchair-accessible facilities are available. Film fans will find plenty of 'lights, camera, action' at the cinema. A number of shops, including a supermarket and souvenir shop, are great for shopping or just browsing. The grounds of the resort feature a playground and a lovely garden. Additional amenities include a TV room, a playroom and a library. Parking spaces are available to guests travelling by car. Other services include a 24-hour security service, a babysitting service, a childcare service, a car hire service, medical assistance, a transfer service, room service, an alarm call service, a laundry service, a hairdresser, a coin-operated laundry, a hotel doctor and a hotel shuttle bus. A bicycle hire service provides all the necessary equipment for exploring the surrounding area. Complimentary newspapers are available. A business centre with fax machine and projector is available.

rooms

Air conditioning ensures that rooms maintain comfortable temperatures. Guests can enjoy the garden view from a balcony or terrace. The rooms have a queen-size bed and a sofa bed. Children's beds and extra beds can be requested for younger guests. A safe, a minibar and a desk are also available. For guests' convenience, units include a refrigerator and a tea/coffee station. Further amenities include an ironing set and a trouser press. A direct dial telephone, a television with satellite/cable channels and WiFi (no extra charge) provide all the essentials for a comfortable holiday. Slippers are included. Bathrooms are equipped with a shower and a bathtub. A hairdryer, a vanity mirror, bathrobes and a telephone are available for daily use. As a special feature, bathrooms are also stocked with cosmetic products and a selection of towels. Guests can also book wheelchair-friendly rooms with wheelchair-accessible bathrooms. The resort has family rooms and non-smoking rooms.

sport

There are indoor and outdoor pools and a children's swimming area. Guests can treat themselves to refreshing drinks at the poolside snack bar and a relaxing soak in the hot tub. A sun terrace, sun loungers, and parasols are available. The wide range of activities offered at the resort ensures that there is something new to do every day, including cycling/mountain biking, tennis, beach volleyball, volleyball and fishing. A wide range of sports are available, including water sports such as windsurfing, canoeing, kayaking, snorkelling and diving or, for a fee, sailing. Sports enthusiasts are also offered a wide range of indoor activities, including a gym, table tennis, badminton, billiards, darts and yoga. Various wellness options are available at the complex, including a spa, a sauna, a steam bath, a beauty salon and massage treatments. Additional leisure activities include an entertainment programme, a kids' club, live music and a dance club.

meals

Dining facilities include a restaurant, a café and a bar. Refreshing drinks at the beach bar are a perfect way to enjoy warm weather. Catering options include half board and full board. Breakfast, a lunch à la carte and a dinner from the buffet or à la carte offer plenty of delicious variety. Diet meals and children's meals can be prepared on request. In addition, special catering options and snacks are available. The resort offers a selection of alcoholic and non-alcoholic beverages.

Amenities at Mercure Resort Sanur Amenities at Mercure Resort Sanur

  • Facilities

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      Air conditioning

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      Bar(s)

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      Bicycle Hire

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      Café

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      Car Park

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      Conference Room

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      Currency Exchange

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      Disability-friendly

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      Foyer

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      Games room

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      Hairdresser

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      Hotel Safe

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      Kids Club

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      Laundry Facilities

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      Laundry Service

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      Medical Assistance

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      Nightclub

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      Playground

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      Restaurant(s)

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      Room Service

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      Shops

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      Small supermarket

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      TV Room

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      Wifi

  • Hygiene

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      ALLSAFE (Accor/Bureau Veritas)

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      Contactless check-in/-out

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      Contactless payment

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      Enhanced cleaning programme

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      Hand sanitiser

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      Health checks on staff

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      Housekeeping only upon request

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      Hygiene training for staff

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      Medical teleconsultation

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      No high-touch furnishings

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      No high-touch furnishings in public areas

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      Packaged meals

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      Protective equipment for employees

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      Protective hygiene screens

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      Protective masks for guests

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      Sanitiser dispenser

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      Social distancing regulations

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      Use of commercially available disinfectants

  • Meals

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      à la carte Dinner

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      à la carte Lunch

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      Evening Buffet

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      Full Board

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      Half Board

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      Special Diet

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      Special Offers

  • Sport/Entertainment

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      Badminton

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      Beach Volleyball

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      Billiards/Snooker

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      Canoe

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      Children's Pool

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      Cycling/Mountain Biking

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      Darts

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      Diving

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      Gym

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      Indoor Pool

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      Jacuzzi

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      Massage

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      Number of Pools

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      Outdoor Pool(s)

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      Parasols

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      Sailing

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      Sauna

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      Steam bath

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      Sun loungers

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      Sun terrace

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      Surfing

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      Swimming Pool

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      Table Tennis

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      Tennis

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      Windsurfing

LocationLocation

Map preview

Around this property:

Centre

0 m

Beach

100 m

Airport

13500.0 m

User Rating & ReviewsUser Rating & Reviews

  • Valuerating
  • Roomsrating
  • Cleanlinessrating
  • Servicerating

Excellent

1137

Very Good

1354

Average

608

Poor

218

Terrible

131

Recent Reviews: 3448

  • User:Jennifer A

    Trip type: Solo travel

    Wonderful stay

    rating06 May 2026

    I loved my stay. Everything was wonderful. Staff was great and I will back soon and everything was great here

  • User:Terry C

    Trip type: Family

    Very helpfull staff at the desk

    rating06 May 2026

    Just checked into Mecure hotel Sanur ,and Pak Brian helped me secure ground floor, as very hard for stairs ,Brian and his staff were so helpful, fully recomend the is Hotel and Brian

  • User:Voyage63790705508

    Trip type: Family

    Excellent Stay Thanks to Amazing Staff!

    rating04 May 2026

    Stayed at Mercure Sanur on 4-5 May 2026 and had such a wonderful experience. The hotel is clean, comfortable, and in a great Sanur location.Special thanks to Ibu Rina and Samuel for the outstanding service. They were incredibly friendly, helpful, and made sure our short stay was perfect from check-in to check-out.Breakfast was delicious with good variety, room was spotless, and the pool area was so relaxing. Highly recommend Mercure Sanur and will definitely return. Thank you team! Mercure Bali Sanur Resort, Guest Services / Front Office at Mercure Resort Sanur, responded to this review Dear Valued Guest,Thank you very much for your kind review and for choosing to stay at Mercure Bali Sanur Resort.We are truly delighted to hear that you had such a wonderful experience with us and that you enjoyed our facilities, breakfast, and relaxing pool area. Your kind words about the cleanliness and comfort of the hotel mean a lot to our team.We will be pleased to share your compliments especially with Ibu Rina and me. They will be very happy to know that their service made your stay even more memorable.It was a pleasure having you with us, and we sincerely look forward to welcoming you back again in the near future.Warm regards,Samuel TheodorusGuest Experience Manager

  • User:Duncan E

    Trip type: Couples

    Mercure Sanur resort

    rating02 May 2026

    Spent 7 nights at the Mercure Resort Sanur. Really enjoyed the stay.Set out not like a conventional one building Hotel but in separable traditional buildings each containing 6 separate apartments.Comfortable bed, good aircon, good shower, clean with very good daily housekeeping.The buildings are all set out in very nice garden surrounds.The staff do everything possible to ensure the stay is a good one and a big thankyou to Aras for looking after the bag I left behind.It is very reasonably priced and I would certainly stay here again. Mercure Bali Sanur Resort, Guest Services / Front Office at Mercure Resort Sanur, responded to this review Dear Mr. Duncan,Thank you for taking the time to share your detailed review following your recent stay with us. We are delighted to know that you had an enjoyable 7-night experience and appreciated the unique layout of our resort, designed with traditional Balinese-style buildings set within lush garden surroundings.It is pleasing to hear that the comfort of your room, along with the cleanliness and consistency of our housekeeping service, contributed positively to your stay. Your kind remarks about our team are also truly appreciated. We will be sure to pass on your special thanks to Aras for his attentiveness in assisting with your belongings—recognition like this means a great deal to our colleagues.We are grateful for your comments regarding the value we provide and are especially pleased to know that you would choose to stay with us again.We look forward to welcoming you back for another relaxing stay in the future.Kind regards,Samuel TheodorusGuest Experience Manager

  • User:PaddyAndieandGeorgie

    Trip type: Family

    Perfect Family 4* Resort

    rating29 Apr 2026

    We stayed in the deluxe ground floor interconnecting rooms. Rooms were spotless and we had no complaints with the room setup. Everything that we expected in a room in this price range was catered for. The location is awesome. On the beach surrounded by large trees and the vibe was very laid back. No hawker hassle like the North of Sanur at Sindu or Segara.The main benefit of this hotel is the price. If your a family wanting to get best bang for buck without scrimping on quality then consider this place. Mercure Bali Sanur Resort, Guest Services / Front Office at Mercure Resort Sanur, responded to this review Dear Valued Guest,Thank you for taking the time to share such a detailed review following your family stay with us. We are delighted to know that the interconnecting rooms suited your needs well and that the cleanliness and overall setup met your expectations.It is also very pleasing to hear that you enjoyed our beachfront location and the relaxed atmosphere of the resort. Creating a comfortable and laid-back environment, especially for families, is something we continuously strive to deliver.Your comments regarding the value we provide are greatly appreciated. Offering a balanced experience of quality, comfort, and affordability is an important focus for us, and it is rewarding to know this was reflected during your stay.We truly value your recommendation and look forward to welcoming you and your family back for another enjoyable stay in the future.Kind regards,Samuel TheodorusGuest Experience Manager

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