My Home @ Bali

Recent Reviews: 3024

• User:Laura J

  Trip type: Friends getaway

  Great stay. Recomend

  28 Apr 2026

  My stay was absolutely amazing, from the moment I have checked in - Doreen greeted me friendly and was very sweet. Later Mao entertained me and my friends, in general team members have been great. Breakfast was delicious. Greg Crawford, General Manager at Hilton London Syon Park, responded to this review Dear Aplauraj, Thank you for taking the time to share your feedback.We are delighted to hear you had an amazing stay and that Doreen, Mao, and the team made you feel welcome. It is also great to know you enjoyed the breakfast.We truly appreciate your kind words and look forward to welcoming you back again soon.Kind Regards,Greg CrawfordGeneral Manager

  Read more

• User:Donna W

  Trip type: Couples

  Birthday Experience

  28 Apr 2026

  Brilliant Hotel, Ms Corina greeted us at breakfast and provided us with a fantastic experience. Thank you and your team . Greg Crawford, General Manager at Hilton London Syon Park, responded to this review Dear Donnaw. Thank you for taking the time to share your feedback.We are delighted to hear you had a brilliant experience at breakfast and that Ms Corina and the team looked after you so well. Your kind words will be shared with them.We truly appreciate your feedback and hope to welcome you back again soon.Kind regards,Greg CrawfordGeneral Manager

  Read more

• User:Donovan C

  Trip type: Couples

  Wonderful, fantastic Hotel with first class service.

  26 Apr 2026

  We arrived at reception and was greeted by this lovely, pleasant gentleman his name is Mr Mao . As if is my birthday tomorrow he really made me feel special , customer service may have taken a step back elsewhere but at this HILTON it's first class . Thank you Mr Mao your the best sir. Greg Crawford, General Manager at Hilton London Syon Park, responded to this review Dear Donovan,Thank you for your lovely review. We’re delighted to hear that Mr. Mao made your arrival and upcoming birthday so special. Your kind words will be shared with him, and we truly appreciate your support. It’s wonderful to know we met your expectations, and we look forward to welcoming you back soon.Kind Regards,Greg CrawfordGeneral Manager

  Read more

• User:Bhav S

  Trip type: Couples

  Karolina and Mai are the best!

  24 Apr 2026

  Stayed at Hilton London Syon Park and Karolina and Mai really made the experience.Karolina was so attentive from the start. She was organised, friendly and made everything feel easy without any stress. She has a calm and professional way about her but still felt really warm and approachable.Mai was just as lovely. She was kind, welcoming and had such a positive energy. She made me feel comfortable straight away and was always happy to help.Both of them made a real difference to my stay. It is rare to come across service like that and they are a big reason I will come back. Greg Crawford, General Manager at Hilton London Syon Park, responded to this review Dear Bhavs , Thank you so much for taking the time to share your experience with us. We are delighted you enjoyed your stay and are pleased to hear it was memorable. We truly hope to welcome you back again soon.Kind Regards,Greg CrawfordGeneral Manager

  Read more

• User:Surgeon D

  Trip type: Couples

  Exceptional duty of care and Emotional intelligence and humility !

  24 Apr 2026

  I recently stayed at the Hilton London Syon Park with my husband and the service was truly world-class. I want to specifically praise Kevin at reception; his communication skills are outstanding, and he even messaged us before arrival to ensure we were prepared.I also want to thank Binay at the bar for serving us with such warmth. The most impressive moment, however, was when I accidentally spilled my drinks near the lift. Within a minute, Kevin and Tony (the Bar Manager) came over together to help me. Their humility and empathy were incredible; they didn't just clean up, but escorted me to my room to make sure I was safe and okay before bringing replacement drinks. Seeing them work together with such a high duty of care was deeply moving. A perfect stay in a beautiful location!" Greg Crawford, General Manager at Hilton London Syon Park, responded to this review Dear Surgeond, Thank you for taking the time to share your feedback.We are delighted to hear about your experience and truly appreciate your kind words about Kevin, Binay, and Tony. It is wonderful to know they took such great care of you and made you feel safe and well looked after.Your comments will be shared with the team, and we hope to welcome you back again soon.Kind Regards,Greg CrawfordGeneral Manager

  Read more