Nuriani Guest House

Recent Reviews: 2765

• User:Alle_Kay

  Trip type: Couples

  not worth the money spent

  03 Sept 2023

  Check-in process smooth.The room was small and nothing exceptional.We had lunch at the hotel. The food was ok, however it is not possible to put lunch and or breakfast on the room. We had to pay straight away to the waiter. At mornings, before breakfast, the hotel wasn't very organised. We had to queue and wait for whoever didn't have it included and so on. The quality wasn't good.Unfortunately I would not recommend it. Combo Salvador Rio Vermelho, Outro at Ibis Salvador Rio Vermelho, responded to this review Dear Ms. KayThank you for taking the time to tell us about your experience at the Ibis Salvador Rio Vermelho. I am sorry that your experience did not meet your expectations.We strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence.It is our hope that you will give us the opportunity to better serve you in the near future.Best regards.Team Ibis Salvador Rio Vermelho

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• User:maurici0bertucci

  Trip type: Business

  This is not a ACCOR Hotel

  11 Sept 2022

  They charged me twice for the same service. I have tried since September 2022 to get this issue solved. They didn’t care if you are a Gold ALL member and the customer is not a priority. It’s incredible how they started to argue with you at check out that you didn’t have paid for the services and push you to pay again. Please take care ! Have you your receipts before the check out. Betiol Daniel, Gerente geral at Ibis Salvador Rio Vermelho, responded to this review Dear Mr. MauricioThank you for reporting what happened at the time of your check out and with regard to your stay. This is certainly not standard practice at our hotels, and in order for us to fully understand what happened and provide you with the best assistance regarding your complaint, we kindly request that you contact us via e-mail or telephone at the Ibis Rio Vermelho Hotel. We are at your disposal to reverse this impression and regain your trust.Yours sincerely,Ibis Rio Vermelho Team.

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• User:Daniel L

  Trip type:

  Good, basic hotel. Nice location

  06 Nov 2019

  This hotel does what it does well for the low cost. It is in a good location in a safe area of town. A rocky beach (not for swimming) is right outside, and although the rooms don't directly look out to sea, it was nice to be able to hear the ocean. The staff are friendly and helpful and although many speak some English, it is useful to be able to speak a little Portuguese . Breakfast was good, but dinner less so - on the night I ate in the restaurant the buffet wasn't on, and I suspect this would be better than ordering off the menu. The rooms are basic but clean and functional. Overall no complaints for the cost. mercureriovermelho, Gerente geral at Ibis Salvador Rio Vermelho, responded to this review Dear HarrogateLandlady,Thank you for taking the time to share your positive experience at the iBIS Salvador Rio Vermelho Hotel. We are happy to know that you enjoyed your stay.We look forward to welcome you again very soon.Sincerely, Steeve Morin General Manager

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• User:PedroBrum

  Trip type: Friends getaway

  Maintenance in bedroom furniture and bathroom

  07 May 2019

  Although I had previously stayed in this hotel, I think you have to check to maintain the furnitureon the room (672 or in others too) where it looks worn. I believe you are already engaged in this task. But overall the service from the staff is very welcoming. Mercure Salvado... R, Gerente geral at Ibis Salvador Rio Vermelho, responded to this review Dear PedroBrum,Thank you for taking the time to share your positive experience at the Ibis Salvador Rio Vermelho Hotel. Thanks for the suggestion, the renovation of the rooms is in progress.We look forward to welcome you again very soon.Sincerely, Steeve Morin General Manager

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• User:Jose T

  Trip type: Business

  Reception very bad

  31 Mar 2019

  Reception very bad people thick if social traquejo.It actually did not change anything the last time I was there.Being a Clitor of the ACCOR does not mean anything the Vouche of drinks turned glass of water. This I buy, in fact would be obligatory guase offer for free, without cost.Too bad.. Mercure Salvado... R, Gerente geral at Ibis Salvador Rio Vermelho, responded to this review Dear zetelles,Please accept our apologies that your visit to the Ibis Salvador Rio Vermelho Hotel did not live up to your expectations. We will share your review with our Management Team to correct all issues raised. We hope to welcome you back to enable us to create a better experience for you.Best regardsSteeve Morin General Manager

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