Pondok Sari Cottage

Recent Reviews: 4592

• User:HPS2009

  Trip type: Family

  As expected

  06 Jan 2024

  It is exactly what you would expect from an Ibis—small but functional room, clean, no luxury. Regarding the location, it all depends on what you will do in Santiago. It is in the middle of the road between downtown (and historical tourist attractions) and the richer neighborhoods (with its malls, bars, and restaurants)

• User:alipattSD

  Trip type: Solo travel

  Decent, but limited

  06 Nov 2022

  Pretty primitive. It is an Ibis though. No kettles or any glasses or cups in the room. Was there 3 days and despite the “clean my room” sign it didn’t get cleaned. Sheets and bedding were stained, but it’s cheap and a good location.Skip the overpriced breakfast and hit the cafes across the road.Little or no English, so keep that in mind if your Español is iffy.

• User:pratt_warren

  Trip type: Business

  Customer service and internet is dire

  22 Jan 2022

  Nice room, nice view. Poor breakfast (with pineapple and orange 'juice' made with powder). Terrible internet, incapable of using Netflix or making a video call. I tried to call reception for about 2 hours - always engaged. Lady at breakfast shortchanged me when I paid in cash. All in all, poor quality and poor service. I'll go elsewhere next time.

• User:91pablom

  Trip type: Solo travel

  Hotel is good, location isn't.

  24 Mar 2020

  I stayed here for a couple nights and the hotel is in very good shape, everything still smells new.The location isn't really good, there's literally nothing around, you will need an Uber to go anywhere.Never take a taxi in Chile!!! They will totally rip you off.Front desk people isn't friendly or welcoming at all but I think that's everywhere in Chile. Luciano Marquardt, General Manager at Ibis Santiago Providencia Hotel, responded to this review Le agradecemos enormemente sus comentarios en relación a su estancia en ibis Santiago Providencia. Es siempre un placer recibir comentarios positivos.Haremos extensivos sus agradables observaciones a nuestro equipo. Estoy seguro que estos comentarios servirán de estímulo a todo nuestro equipo ya que continuamente se esfuerza en mejorar la calidad de nuestros servicios.Agradeciéndole una vez mas que haya compartido su experiencia con nosotros y esperando que su próxima visita sea tan agradable como la previa.Reciba un cordial saludo.Hotel Ibis Santiago Providencia

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• User:msmyee

  Trip type: Friends getaway

  EXCELLENT STAY AS ALWAYS

  28 Dec 2019

  This was my first time in santiago and i had a pleasant stay. All people are friendly and accommodating. I enjoyed my stay. Clean room, cleab toilet, friendly staff, good location, accessible to many places, safe. highly recommended.