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Solo Villas Resort & Retreat

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Solo Villas Resort & Retreat

locationUbud, Bali

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About Solo Villas Resort & RetreatAbout Solo Villas Resort & Retreat

Location

This accommodation welcomes guests in Ubud.

Facility

This accommodation has a lift and a reception desk. Amenities available at the accommodation include a baggage storage service, a safe and a currency exchange service. Wireless internet access in public areas allows guests to stay connected. The tour desk offers assistance with booking excursions. A garden provides extra space for rest and relaxation in the open air. Additional amenities include a TV room and a playroom. Parking spaces are available to guests travelling by car (no extra charge). Other services include a 24-hour security service, a babysitting service, a childcare service, a car hire service, medical assistance, a transfer service, room service, a laundry service, a coin-operated laundry and a hotel shuttle bus. Active guests who wish to explore the surrounding area by bike will appreciate the bicycle hire service. Bicycle storage is also available. A fax machine is available for guests' business needs.

Rooms

Rooms feature a kitchen and a bathroom. Air conditioning ensures comfortable temperatures. A balcony or terrace is a standard feature of some rooms. Rooms have a double bed, a queen-size bed, a king-size bed or a sofa bed. Extra beds can be requested. A safe, a minibar and a desk are also available. Additional features include a refrigerator, a microwave and a tea/coffee station. A telephone, a TV and WiFi (no extra charge) are provided as well. A hairdryer and a telephone are on hand in the bathrooms for everyday use. As a special feature, bathrooms are also stocked with cosmetic products and a selection of towels. The accommodation has family rooms, non-smoking rooms and smoking rooms.

Sport

The indoor and outdoor pools are ideal for exercise as well as relaxation. A short break or an entire afternoon on the sun terrace, which features sun loungers and parasols, is time well spent. There are many ways to relax or stay active at the accommodation, including cycling/mountain biking, fishing, diving, a spa, a sauna, massage treatments and a solarium.

Meals

The dining area includes a restaurant and a bar. A continental breakfast guarantees a great start to the day. Diet meals and children's meals can be prepared on request. The accommodation also offers special catering options.

Amenities at Solo Villas Resort & Retreat Amenities at Solo Villas Resort & Retreat

  • Facilities

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      Air conditioning

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      Bar(s)

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      Bicycle Cellar

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      Bicycle Hire

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      Car Park

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      Currency Exchange

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      Games room

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      Hotel Safe

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      Laundry Facilities

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      Laundry Service

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      Lifts

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      Medical Assistance

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      Restaurant(s)

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      Room Service

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      TV Room

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      Wifi

  • Hygiene

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      Contactless check-in/-out

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      Contactless payment

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      Enhanced cleaning programme

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      Hand sanitiser

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      Housekeeping only upon request

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      Hygiene training for staff

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      Medical teleconsultation

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      Packaged meals

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      Protective hygiene screens

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      Protective masks for guests

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      Sanitiser dispenser

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      Social distancing regulations

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      Time interval between room bookings

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      Use of commercially available disinfectants

  • Meals

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      Continental Breakfast

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      Special Diet

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      Special Offers

  • Sport/Entertainment

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      Cycling/Mountain Biking

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      Diving

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      Indoor Pool

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      Massage

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      Number of Pools

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      Outdoor Pool(s)

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      Parasols

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      Sauna

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      Sun loungers

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      Sun terrace

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      Tanning Studio/Solarium

LocationLocation

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User Rating & ReviewsUser Rating & Reviews

  • Valuerating
  • Roomsrating
  • Cleanlinessrating
  • Servicerating

Excellent

221

Very Good

140

Average

49

Poor

26

Terrible

19

Recent Reviews: 455

  • User:Cynthia H

    Trip type: Solo travel

    Great place to stay.

    rating01 Feb 2026

    This BW+ is a great hotel. Clean, nice rooms/beds/bedding, all necessary amenities. Rooms equipped with coffee, micro, fridge, iron/board. DAILY Housekeeping is standard. Full breakfast buffet with many options, both hot and cold and a clean well maintained eating area.

  • User:ilove2sing4u

    Trip type: Family

    Give this hotel a miss

    rating24 Nov 2025

    I give honest and fair reviews. This hotel needs a lot of work. We walked into the hotel to check in, we were abruptly greeted by female employee- all she said was, “LAST NAME??” Didn’t even look up at us, not a good evening, a smile, nothing. Not a good start. The lobby has a strange odor. We could not figure out what it was but it’s quite unpleasant. We got into the room- it’s a bit tired looking. The bathroom really needed a better cleaning. I will show pictures. The shower- typical old school tub shower. But we could not work the shower- you needed two people to pull out the mixer to use it. Had to be repaired while we were there. Metal bed frames full of dust and webs. Come on, you can do better than this Best Western. The coffee station area mustnt be 24 hours as it seems that after 12pm it’s all cold coffee. The parking lot. When pulling into the hotel at night, it’s DARK. It’s dark from the street and the parking lot has no lights. Several big trucks parked in the lot. All a strange set up there but very dark. Joshua Haack, General Manager at Best Western Plus Chicagoland - Countryside, responded to this review Dear iluv2sing4u,Thank you for taking the time to share your detailed feedback. We truly value honest and fair reviews, as they help us identify where improvements are needed most. We are very sorry to hear that your experience fell far below expectations.Please accept our sincere apologies for the service you received at check-in. A warm and professional welcome is a basic standard, and we are addressing this matter with our front desk team to ensure all guests are greeted courteously and respectfully.We are also concerned to learn about the cleanliness issues in your room, including the bathroom condition, dust on the bed frames, and the maintenance problem with the shower. This is not reflective of the level of care we strive to provide. Your comments have been shared directly with our housekeeping and maintenance departments so the issues can be corrected immediately.Regarding the lighting concerns in the parking lot, we appreciate you bringing these matters to our attention. We are reviewing these areas to ensure that safety standards are improved for all guests.Thank you again for sharing your experience. We regret that your stay did not reflect the quality our property aims to deliver, and we hope you will consider giving us another opportunity to provide a much better visit. Sincerely, Josh H General Manager

  • User:Jane D

    Trip type: Family

    Quality of stay "0" stars/ Quality of food services personnel "10" stars

    rating20 Oct 2024

    I strongly advise against visiting this establishment. If it were possible to rate the front desk staff assistance and room quality with zero stars, I would. During our 4-day and 3-night stay, the bathroom in our room had inadequate plumbing (the sink took over 10 minutes to drain) and more than half of the electrical outlets were non-functional. Furthermore, we were in a room designed for disabled individuals. Despite raising these issues with front desk staff members Sonia and Alyssa, and even writing an email to Joshua Hacck, the General Manager, our concerns were not addressed. Our request for a discounted rate was refused on the last day, as was the offer for an alternative room each day. The only commendable aspect of our stay was the service provided by the food distribution staff, particularly Ms. Lupata. Joshua Haack, General Manager at Best Western Plus Chicagoland - Countryside, responded to this review Thank you for your feedback. It is regrettable to hear of the issues you faced during your stay. While we did offer to have maintenance check out your issues or even switch the room the next day it was refused. We strive for all of our guests to have a satisfactory experience on every stay. While we may have fell short, we did give the opportunity to correct the issues faced. Thank you for staying with us. Sincerely Josh H General Manager

  • User:322MaryH

    Trip type: Solo travel

    Horrible place

    rating02 Jul 2024

    Rooms very incomfortable. Prices are too high. Breskfast was not bad. Staying here was a last minute decision. I would not go here again.room was clean. Bed very uncomfortable.I am a senior. Toilet felt child size. It was nice having dorm frig. Joshua Haack, General Manager at Best Western Plus Chicagoland - Countryside, responded to this review We appreciate the feedback, 322MaryH. We're disappointed that your time with us was less than ideal. Your experience is not on par with the level of service we're accustomed to providing. We are disappointed to see you felt the quality of our accommodations were not up to par. We have shared you concerns with our team and are confident we can offer a better experience. Sincerely, Josh H General Manager

  • User:Jean M

    Trip type:

    mediocre quality at high price

    rating22 Jun 2024

    Furniture old and eaten away so that particle board disintegrating. Desk chair unstable as bd uncomfortable. Joshua Haack, General Manager at Best Western Plus Chicagoland - Countryside, responded to this review Dear Jean M, Thank you for sharing your review. It us unfortunate to hear that your stay was less than satisfactory. We strive to provide our guests with superior satisfaction and comfort and it appears it was not met. We hope you give us another chance on your next trip to the area to provide satisfactory accommodations for you. Sincerely, Josh H General Manager

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