The Crystal Luxury Bay Resort

32+ photos

The Crystal Luxury Bay Resort

Name: The Crystal Luxury Bay Resort
Address: Jalan By Pass I Gusti Ngurah Rai No 88, Bali, indonesia
Telephone: 0204 505 9777
Rating: 3.9

bali, indonesia

About The Crystal Luxury Bay Resort

location

Centrally located in Benoa, this resort is about 3 km from the beach.

facility

The friendly staff at the reception desk are happy to answer any questions. Amenities available at the resort include a baggage storage service and a safe. Wireless internet access allows guests to stay connected while on holiday. The tour desk offers assistance with booking excursions. The resort has a range of facilities for guests with disabilities. A lift and wheelchair-accessible facilities are available. A number of shops, including a souvenir shop, are great for shopping or just browsing. The grounds of the resort feature a playground and a lovely garden. Additional amenities include a TV room, a playroom and a library. Guests arriving by car can park their vehicles in the garage or in the car park. Further services and facilities include a 24-hour security service, a babysitting service, a childcare service, a car hire service, medical assistance, a transfer service, 24-hour room service, a laundry service, a coin-operated laundry and a hotel shuttle bus. Bicycle storage is available to guests. There is a bike hire service as well. Complimentary newspapers are available. The business centre is on hand for guests' business requirements and provides a fax machine.

rooms

Rooms are equipped with air conditioning and central heating. Guests can relax and enjoy the sea views from the balcony or private terrace of some rooms. The rooms have a queen-size bed and a sofa bed. Separate bedrooms are available. Extra beds can be requested. A safe, a minibar and a desk are also available. Guests will also find a refrigerator included among the standard features. Further amenities include an ironing set and a trouser press. A telephone, a television with satellite/cable channels and WiFi (no extra charge) are provided as well. Bathrooms are equipped with a shower, a bathtub and a whirlpool bath. A hairdryer and bathrobes are available for daily use. As a special feature, bathrooms are also stocked with cosmetic products and a selection of towels. Guests can also book wheelchair-friendly rooms with wheelchair-accessible bathrooms. The resort has family rooms and non-smoking rooms.

sport

There are indoor and outdoor pools and a children's swimming area. Pure relaxation in the hot tub, fun on the waterslide and refreshing drinks at the pool bar – guests will experience just how rich and varied a day in the water can be. Sun loungers and parasols are available on the sun terrace. For guests who wish to keep active, cycling/mountain biking and golf are available. Guests can enjoy a wide range of indoor sports, including a gym, billiards, darts and aerobics. A spa, a sauna and massage treatments are available in the wellness area. Additional leisure activities include an entertainment programme, live music, a dance club and a nightclub.

meals

Dining facilities include a restaurant, a café and a bar. A continental breakfast buffet and lunch are served every day. Staff are also happy to provide children's meals. Alcoholic beverages are available.

Amenities at The Crystal Luxury Bay Resort

Facilities (15)

Air conditioningLobbyShopsNightclubConference RoomRoom ServiceLaundry ServicePlaygroundPetsIroning servicesLaundryNewspaperParkingSmoke detectorWifi

Beauty and Spa (2)

MassageSpa

Building Information (1)

Garden (m²)

Business Center and Conferences (1)

Business Center

Common Area (3)

LibraryReceptionSun Deck

Family and Kids (1)

Childcare service

General Services (6)

ConciergeDoctor on callLuggage storageMultilingual StaffWake-up Call / ServiceWheelchair

Hygiene (5)

Contactless check-in/-outProtective equipment for employeesProtective equipment for guestsGym/ Fitness centreFirst-aid services

Meals (7)

Breakfast BuffetBreakfast ServedContinental BreakfastBarBarbequeCafeRestaurant

Object Information (1)

Fax

Room Facilities (10)

ShowerHairdryerMinibarFridgeTVBathrobesClosetRoom serviceSlippersToiletries

Security (2)

Fire extinguishersSecurity Guard

Shopping (1)

Souvenir shop

Sport/Entertainment (5)

Indoor PoolOutdoor Pool(s)Swimming PoolGymBilliards/Snooker

Transfers (1)

Airport Transfers

Location

Nusa Dua-Tanjung Benoa, Bali, Indonesia

Jalan By Pass I Gusti Ngurah Rai No 88

Check-in from 2:00 PM · Check-out by 12:00 PM

Nusa Dua-Tanjung Benoa, Bali, Indonesia

Jalan By Pass I Gusti Ngurah Rai No 88

Check-in from 2:00 PM · Check-out by 12:00 PM

User Rating & Reviews

3.9

Good

299 reviews

Value
Rooms
Cleanliness
Service

Excellent175
Very Good33
Average26
Poor14
Terrible51

Recent Reviews: 299

User: Martin M
Trip type: Family
Disappointed with the hotel
I have waited for some time now for my complaints to be addressed before posting this and it appears to have fallen on deaf ears. So this is my true reflection on my stay at The Crystal Luxury Bay Resort hotel, in Nusa Dua, Bali.First of all this hotel had no atmosphere at all, unless you count the relentless smells of stale cigarette smoke in the hall ways and communal areas. We decided to eat in… I have waited for some time now for my complaints to be addressed before posting this and it appears to have fallen on deaf ears. So this is my true reflection on my stay at The Crystal Luxury Bay Resort hotel, in Nusa Dua, Bali.First of all this hotel had no…
User: Ian B
Trip type: Couples
Dreadful . Stayed less than an hour most of which was taking pictures
Simply put... do not stay here! Arrived here after a 12 day cruise to be met by a hotel i wouldnt subject a dog to. Reception staff were lovely but the hotel may have been luxury 30 years ago but now its an absolute filthy disgrace. Filthy sitting area, generally delapidated and roof top pool was disgusting The balcony spa came complete with green slime to make your stay complete. Just avoid.Simply put... do not stay here! Arrived here after a 12 day cruise to be met by a hotel i wouldnt subject a dog to. Reception staff were lovely but the hotel may have been luxury 30 years ago but now its an absolute filthy disgrace. Filthy sitting area, genera…
User: Kshitij S
Trip type: Couples
Good stay but requires renovation.
The rooms needs renovation as the door was not getting locked whereas the staff was helpful and good. But the resort requires maintenance as the lift was also not working for a day.The rooms needs renovation as the door was not getting locked whereas the staff was helpful and good. But the resort requires maintenance as the lift was also not working for a day.
User: Amanda E
Trip type: Couples
What a let down
This was a desolate place. Unkempt and unloved. The 8th floor pool and bar were disused and you wouldn’t use the sun beds. Staff were nowhere to be seen. We checked in and checked straight back out as it was clear this was not a good place to stay and we had come too far to be let down. Classic Collection the tour company oversold the facilities and nobody from the organisation had ever been or th… This was a desolate place. Unkempt and unloved. The 8th floor pool and bar were disused and you wouldn’t use the sun beds. Staff were nowhere to be seen. We checked in and checked straight back out as it was clear this was not a good place to stay and we had c…
User: 373frankie
Trip type: Couples
Horrific . Dirty . Disgusting. Needs to be closed down !!
PLEASE AVOID !!!After having 2 beautiful stays in Bali in different areas we landed here !!!Awful !!Hygiene is a 0 Can’t even give this is 0 star . Where on earth to they get 5 star luxury!!!1st room disgusting. Went to reception to discuss . Kept repeating “ non refundable “ After me showing the pictures , agreed to upgrade us and 3 food vouchers. 2nd room just as awful as the 1st !! Room came wi… PLEASE AVOID !!!After having 2 beautiful stays in Bali in different areas we landed here !!!Awful !!Hygiene is a 0 Can’t even give this is 0 star . Where on earth to they get 5 star luxury!!!1st room disgusting. Went to reception to discuss . Kept repeating “…

What our customers say

Trustpilot

Deals newsletter

Deals and travel inspiration

Weekly in your inbox — handpicked package deals and price drops before they sell out.

Our Privacy Policy