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The Kana Kuta Hotel

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The Kana Kuta Hotel

locationKuta/ Legian, Bali

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About The Kana Kuta HotelAbout The Kana Kuta Hotel

Location

This hotel is located in Kuta.

Facility

The hotel has a lift and features 92 rooms. The friendly staff at the reception desk are happy to answer any questions. Amenities include a baggage storage service and a safe. Wireless internet access allows guests to stay connected while on holiday. The tour desk offers assistance with booking excursions. The hotel has a range of facilities for guests with disabilities. The hotel has wheelchair-accessible facilities. The grounds of the hotel feature a playground and a lovely garden. Additional amenities include a TV room and a playroom. Guests arriving by car can park their vehicles in the car park. Further services and facilities include a 24-hour security service, a babysitting service, a car hire service, a transfer service, room service, a laundry service and a hotel shuttle bus.

Rooms

Air conditioning ensures that rooms maintain comfortable temperatures. A balcony is included as standard in some rooms. Rooms have a double bed, a king-size bed or a sofa bed. Separate bedrooms are available. Extra beds can be requested. A safe and a desk are also available. Additional features include a refrigerator and a tea/coffee station. A telephone, satellite television and WiFi (no extra charge) provide all the essentials for a comfortable holiday. Guests will also find slippers in their rooms. Bathrooms are equipped with a shower and a bathtub, as well as a hairdryer. For extra comfort in the bathrooms, guests are offered cosmetic products. The hotel has family rooms and non-smoking rooms.

Sport

The sports and entertainment facilities at the hotel ensure that guests have plenty of activities to choose from during their stay. The outdoor pool complex is ideal for exercise and relaxation. A short break or an entire afternoon on the sun terrace, which features sun loungers and parasols, is time well spent. A variety of refreshing drinks await guests at the pool bar. There are many ways to relax or stay active at the hotel, including a gym and aerobics. Parents can unwind while the kids can participate in an entertainment programme full of fun activities.

Meals

Dining facilities include a restaurant, a café and a bar. A generous breakfast buffet guarantees a great start to the day. Staff are also happy to provide children's meals.

Payment

The hotel accepts the following credit cards: American Express, VISA and MasterCard.

Amenities at The Kana Kuta Hotel Amenities at The Kana Kuta Hotel

  • Facilities

    • -

      Air conditioning

    • -

      Bar(s)

    • -

      Café

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      Car Park

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      Conference Room

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      Disability-friendly

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      Games room

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      Hotel Safe

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      Kids Club

    • -

      Laundry Service

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      Lifts

    • -

      Playground

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      Restaurant(s)

    • -

      Room Service

    • -

      TV Room

    • -

      Wifi

  • Hygiene

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      Contactless payment

    • -

      Hand sanitiser

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      Health checks on staff

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      Housekeeping only upon request

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      Hygiene training for staff

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      Protective equipment for employees

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      Sanitiser dispenser

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      Social distancing regulations

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      Use of commercially available disinfectants

  • Meals

    • -

      Breakfast Buffet

  • Sport/Entertainment

    • -

      Aerobics

    • -

      Children's Entertainment

    • -

      Gym

    • -

      Number of Pools

    • -

      Outdoor Pool(s)

    • -

      Parasols

    • -

      Sun loungers

    • -

      Sun terrace

LocationLocation

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User Rating & ReviewsUser Rating & Reviews

  • Valuerating
  • Roomsrating
  • Cleanlinessrating
  • Servicerating

Excellent

758

Very Good

379

Average

68

Poor

19

Terrible

11

Recent Reviews: 1235

  • User:Lilibeth V

    Trip type: Family

    Outstanding Service!

    rating31 May 2026

    If there's more than 5 Star ratings, I will rate this hotel 10. We stayed a week and we had our best time and best rest! The location may be 20 mins walk to the center (and close to the airport) but the staff are remarkable! Shout out to the following staffs: Gusde, Intan, Sri, Dita, Ika, Anngi, Putra, Arya, Andra, Sandhi. You made our stay very memorable. Their professionalism, attention to detail & their genuine commitment is beyond our expectation! Thank you for the Birthday cake for our friend who celebrated her birthday in Bali. We were definitely surprised when your staff knocked in our room & present the cake & sung a Happy Birthday! We were touched & very thoughtful. Overall, we are very happy with our stay. The selection of breakfast and even dinner are very satisfactory.

  • User:Archer1129

    Trip type: Couples

    Truthful Review

    rating27 May 2026

    This is a very hard review to write as I didn’t want to leave a negative review as I do not do that but feel I need to to prevent future people going through the same experience and so the hotel management see, also to reflect that the reviews for the hotel on trip advisor are old and make it look better rated than it is.Please note I am well travelled and experienced, I have around 612 contributions on trip advisor (will screenshot) and I would say 95% plus are great reviews as I don’t complain or do negative reviews.We had booked 5 nights here via our travel company, upon arrival we were alarmed by the location of the hotel off a crazy roundabout in a rundown and messy area, the front of the hotel was all white sheets (see pictures) and then a drive down a small road to the reception.The reception staff were friendly and welcoming, we arrived earlier than check in and were offered to pay for early check in which we paid as we were in need of a shower after a long day travelling.The reception areas and pool areas were very run down, with furniture needing repairs.The bedroom and en-suite were shocking! Marks all over the walls, damaged furniture, smell of mould and dark marks in most corners, marks on mirrors and furniture, tv broken with hazy picture, air con was dirty any not cold, en-suite was awful and black mould, shower deadly slippy and damaged tile. My husband and I talked it over about whether to stay here and decide to have a shower and something to eat and relook after we hopefully felt better, we went down for some food to their restaurant, it was not great at all but the staff very lovely.It was our special wedding anniversary and we decided we could not stay there for the five nights as the walk done the small road and being so far out of the main tourist area of Kuta felt very unsafe in this hotel.We went to reception and explained. The staff again were lovely and offered to refund four of the five nights to our travel company. I am very sorry for the hotel staff.

  • User:Navigate27413357344

    Trip type: Family

    S class service

    rating30 Apr 2026

    Staying at this hotel for 3 nights made my experience very memorable, my tiring trip from Izmir Turkey to Bali Indonesia made the Kana Hotel Kuta the best rest, the staff team pampered me with extraordinary service. Terima kasih Dayu dan team Arya & Awi telah memberikan pelayanan housekeeping yang sangat berkesan serta kebersihan kamar yang detail, staff restaurant serta kantor depan yang ramah. Başka bir zaman tekrar geleceğim, görüşmek üzere ve çok teşekkür ederim

  • User:raghubhat

    Trip type: Family

    Decent hotel

    rating18 Mar 2026

    Decent hotel in downtown Kuta of Bali. Although rooms are a bit small for a 3-people family, they are neat and clean. Service is very good. Food in the restaurant is very good.

  • User:Escape795990

    Trip type: Couples

    Spend a bit more and stay somewhere else

    rating19 Oct 2025

    Kinda cute place, in a not so cute neighborhood. First night here on our honeymoon, my husband’s gold necklace was snatched violently off his neck by 2 people on a motorcycle just 500 meters from the hotel. Not the hotels fault (although they were completely unhelpful thereafter) but a week here we realized that Kuta is the ghetto of Bali. As for the hotel, it’s pretty boring, no entertainment. The pool looks nice but the beach chairs are dirty and crawling with insects, there are ants everywhere, tables and loungers. The pool towels, if unused are left outside by staff for days until they smell like mold. Actually, even the room towels and sheets appear clean but don’t feel or smell fresh. We’d lose power in our rooms for a few seconds, several times a day. Only the rooms are air conditioned, so i hope you enjoy the fruit at the buffet with plenty of fruit flies…i could go on, but the msg is, you get what you pay for.

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