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The Palm Grove

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The Palm Grove

locationLembongan Island, Bali

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About The Palm GroveAbout The Palm Grove

Location

This hotel is located in Lembongan Island.

Facility

The friendly staff at the reception desk are happy to answer any questions. Amenities include a baggage storage service, a safe and a cash machine. Wireless internet access allows guests to stay connected while on holiday. The tour desk offers assistance with booking excursions. A number of shops, including a supermarket, are great for shopping or just browsing. A garden provides extra space for rest and relaxation in the open air. Additional facilities include a TV room. Parking spaces are available to guests travelling by car. Other services include medical assistance, a transfer service, room service, a laundry service, a coin-operated laundry and a hotel shuttle bus. A bicycle hire service provides all the necessary equipment for exploring the surrounding area.

Rooms

Air conditioning and a fan ensure that rooms maintain comfortable temperatures. In some rooms, a terrace is included as standard. Extra beds can be requested. A minibar and a desk are also available. Guests will also find a tea/coffee station included among the standard features. Other features include a telephone, a TV and WiFi (no extra charge). Slippers are included. A hairdryer and bathrobes are provided in the bathrooms, which include a shower. For extra comfort in the bathrooms, guests are offered cosmetic products. The hotel has non-smoking rooms.

Sport

The outdoor pool complex includes a children's swimming area and is ideal for working out or just relaxing. Guests can use sun loungers and parasols on the terrace. Refreshing drinks are served at the poolside snack bar. There are many ways to relax or stay active at the hotel, including fishing, canoeing, snorkelling, a spa, a sauna and massage treatments. Children are well looked after in the kids' club.

Meals

Dining facilities include a restaurant, a café and a bar. A fortifying breakfast is served daily. Staff are also happy to provide children's meals.

Payment

All major credit cards, including VISA and MasterCard, are accepted for payment.

Amenities at The Palm Grove Amenities at The Palm Grove

  • Facilities

    • -

      Air conditioning

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      Bar(s)

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      Bicycle Hire

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      Café

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      Car Park

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      Hotel Safe

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      Kids Club

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      Laundry Facilities

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      Laundry Service

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      Medical Assistance

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      Restaurant(s)

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      Room Service

    • -

      Shops

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      Small supermarket

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      TV Room

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      Wifi

  • Hygiene

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      Contactless check-in/-out

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      Contactless payment

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      Enhanced cleaning programme

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      Hand sanitiser

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      Health checks on staff

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      No high-touch furnishings

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      No high-touch furnishings in public areas

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      Protective equipment for employees

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      Protective equipment for guests

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      Protective hygiene screens

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      Protective masks for guests

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      Social distancing regulations

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      Use of commercially available disinfectants

  • Sport/Entertainment

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      Canoe

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      Children's Pool

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      Massage

    • -

      Number of Pools

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      Outdoor Pool(s)

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      Parasols

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      Sauna

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      Sun loungers

LocationLocation

Map preview

User Rating & ReviewsUser Rating & Reviews

  • Valuerating
  • Roomsrating
  • Cleanlinessrating
  • Servicerating

Excellent

135

Very Good

75

Average

26

Poor

9

Terrible

15

Recent Reviews: 260

  • User:PeterVHH

    Trip type: Couples

    Great food and friendly staff

    rating22 Feb 2026

    One of the best places on Nusa Lembongan, the food in their restaurant is really good and their staff is super friendly. Thank you guys

  • User:mareeu2015

    Trip type: Couples

    Beautiful surrounds & great food with awesome staff but really noisy.

    rating17 Nov 2025

    The grounds & pool are beautifully kept with a serene atmosphere. The food in the restaurant was great & staff were really lovely.Downside:The villa isn't soundproofed it's timber with holes in the walls & we had a window you couldn't close. This means you hear everything outside on the inside especially at night when across the road has music. We stayed during a time renovations were happening which we weren't aware of so it was really noisy all day with work saws, grinder's & chatting of the workers.Overall we were disappointed because of this. The staff kept apologizing but didn't change the fact it was really noisy most of the day.We paid good money for a holiday not a work zone.Headphones were our blessing 🤣

  • User:Debbohanna

    Trip type: Family

    Deb Nov 2025

    rating03 Nov 2025

    The waitress (suzi) was so miserable made us feel uneasy. Ground staff were lovelyWe ordered food to our room, plates weren't collected. Not 4* at all. The whole place could with an update. Outskirts are slums. Nothing more to say, not happy

  • User:nigel c

    Trip type: Couples

    Power tools missing tiles filthy sun beds

    rating01 Nov 2025

    Ok but Beware!Owner did not respect guestsHe was gutting and refurbishing the chalet next to ours - this went on for the entire time we were there despite his comments to the contrary. He should have closed that part of the hotel- but no - it seemed all about the money! Listening to power tools and smelling paint and thinners, dust etc did not make for a pleasant stay, especially when trying to relax around the swimming pool. Decor was tired and dirty, missing and broken tiles, fake statues, fountains only working if he thought someone was looking. Filthy sun beds, don’t be fooled by the photos.Warning don’t get a chalet next to refurb work - which appears to be ongoing , don’t get one that is adjacent to the cockerel’s that wakes you up at silly o’clock. Won’t be going back. We were not the only ones to complain either but he didn’t seem to care only about £££.

  • User:JULIE B

    Trip type: Couples

    Loving relaxing stay. Thank you!

    rating23 Sept 2025

    Lovely location. Nice clean rooms. Excellent outdoor bathroom. 2 lovely pools which we basically had to ourselves. Walking distance to mushroom beach and opposite a great bar and restaurant

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