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The Santai

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The Santai

locationCanggu, Bali

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About The SantaiAbout The Santai

Location

This hotel is located in Umalas, approximately 2 km from the beach.

Facility

The friendly staff at the reception desk are happy to answer any questions. Services such as a baggage storage service and a safe ensure a comfortable stay. Wireless internet access in public areas allows guests to stay connected. The tour desk offers assistance with booking excursions. A garden provides extra space for rest and relaxation in the open air. Additional facilities include a library. Guests arriving by car can park their vehicles in the garage or in the car park. Further services and facilities include a 24-hour security service, a babysitting service, a childcare service, a car hire service, medical assistance, a transfer service, room service, an alarm call service, a laundry service, a coin-operated laundry and a hotel shuttle bus. A bicycle hire service gives guests the opportunity to explore the surrounding area independently.

Rooms

Rooms feature a living room, a kitchen and a bathroom. Air conditioning and a fan ensure comfortable indoor temperatures. Guests can enjoy the view of the pool from a balcony or terrace. The rooms have a king-size bed and a sofa bed. Separate bedrooms are available. Extra beds can be requested. A safe, a minibar and a desk are also available. For self-catering guests, there is a well-equipped kitchenette with a refrigerator, stovetop, microwave and tea/coffee station. Further amenities include an ironing set and a trouser press. A telephone, satellite television, a CD player, a DVD player, a games console and WiFi (no extra charge) provide all the essentials for a comfortable holiday. A turndown service provides guests with additional comfort in the evening hours. Slippers are included. A hairdryer and bathrobes are available in the bathrooms, which are equipped with a shower and a bathtub. Cosmetic products and a selection of towels provide additional comfort in the bathrooms. The hotel has family rooms and non-smoking rooms.

Sport

The outdoor pool complex provides invigorating refreshment. Comfortable sun loungers are available on the terrace. There are many ways to relax or stay active at the hotel, including cycling/mountain biking, golf, a gym, yoga, a spa, a steam bath and massage treatments.

Meals

The dining area includes a restaurant and a café. A fortifying breakfast is served daily. Diet meals and children's meals can be prepared on request. The hotel also offers special catering options.

Payment

The following credit cards are accepted: VISA and MasterCard.

Amenities at The Santai Amenities at The Santai

  • Facilities

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      Air conditioning

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      Bar(s)

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      Bicycle Hire

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      Café

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      Car Park

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      Garage

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      Hotel Safe

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      Laundry Facilities

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      Laundry Service

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      Medical Assistance

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      Restaurant(s)

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      Room Service

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      Wifi

  • Hygiene

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      Contactless check-in/-out

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      Contactless payment

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      Enhanced cleaning programme

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      Hand sanitiser

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      Housekeeping only upon request

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      Hygiene training for staff

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      Medical teleconsultation

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      No high-touch furnishings

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      No high-touch furnishings in public areas

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      Packaged meals

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      Protective equipment for employees

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      Protective hygiene screens

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      Protective masks for guests

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      Sanitiser dispenser

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      Social distancing regulations

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      Time interval between room bookings

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      Use of commercially available disinfectants

  • Meals

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      Special Diet

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      Special Offers

  • Sport/Entertainment

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      Cycling/Mountain Biking

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      Golf

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      Gym

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      Massage

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      Number of Pools

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      Outdoor Pool(s)

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      Steam bath

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      Sun loungers

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      Sun terrace

LocationLocation

Map preview

Around this property:

Beach

2 km

User Rating & ReviewsUser Rating & Reviews

  • Valuerating
  • Roomsrating
  • Cleanlinessrating
  • Servicerating

Excellent

434

Very Good

52

Average

4

Poor

4

Terrible

0

Recent Reviews: 494

  • User:Patrick R

    Trip type: Couples

    Great accommodation in a quiet neighbourhood yet close to everything.

    rating28 Mar 2026

    A home away from home. The staff here are professional, attentive and helpful. This space is private, well laid out and all villas have a large private pool. The bedroom is spacious, comfortable bed and with a good air conditioner. The outdoor private bathroom is a fun functional space. The kitchen has all amenities you could want plus a water filter that supplies hot to cold water. The complex has a good restaurant that offers food from breakfast to dinner; they also offer room service and the chef can cook in your villa. When you spend time in busy neighbouring area is is great to come back here to chill at Santai. We’ve just had our second stay here and we will be back. Yongky Setyawan, General Manager at The Santai, responded to this review Dear Patrick R,Thank you so much for your wonderful review and for choosing to stay with us again. It truly means a lot to know that The Santai feels like a “home away from home” for you.We’re delighted that you enjoyed the privacy of the villa, the spacious layout, and the comfort of the bedroom, as well as the unique outdoor bathroom experience. It’s also great to hear that our facilities, including the kitchen amenities and water filter, added to your stay.Your kind words about our team are especially appreciated, we will be sure to share your feedback with them. We’re also glad you enjoyed the dining options and the flexibility of in-villa service.We look forward to welcoming you back.Yongky Setyawan - Operations Managerand The Santai Family.

  • User:Yew Meng M

    Trip type: Family

    Awesome Villa for the Family. Great Service and food.

    rating21 Mar 2026

    The villa is perfect for the family. The pool is big and the villa is nested away from the main road so it’s very tranquil and peaceful. We had our spa massage on the first day for the family. It was a good stay to our stay. You may order food and had it delivered to the villa from breakfast till Dinner. The service by the team is awesome and they are always on time. You will have a dedicated Butler service while chat and you can always reach out to someone to help you or preorder your meals and etc. Overall we had a great time here. We spend 5 days and will definitely come back again. Yongky Setyawan, General Manager at The Santai, responded to this review Dear YMMOY,Thank you so much for your wonderful review. We are truly delighted to hear that you and your family had such an enjoyable and relaxing stay with us.It’s great to know that you appreciated the tranquility of the villa, the spacious pool, and the comfort of having everything arranged conveniently from spa treatments to in-villa dining. Your kind words about our team and butler service mean a lot to us, and we will be sure to share your feedback with everyone.We look forward to welcoming you and your family back again for another memorable stay.Yongky Setyawan - Operations Managerand The Santai Family.

  • User:Furong L

    Trip type: Family

    Great choice!

    rating18 Feb 2026

    This place is sooooo nice! I am a Chinese. I travel with my parents who are over 60, so I need to find a place providing Asian food, quiet, and having good service. This place has met all of my needs. It is very quiet and clean. The swimming pool doesn’t have strange smell. When there is heavy rain at night, you can sleep with the white noisy, making you sleep like a baby. The food there is really delicious. They have breakfast and dinner with various choice including Asian style, local style and western style. My parents especially enjoy the fried chicken and rice for breakfast. The rooms are spacious with high ceiling, so when you lie down the bed, it feels really great. Yongky Setyawan, General Manager at The Santai, responded to this review Dear Furong L,Thank you so much for your wonderful review!We’re truly delighted to hear that you and your parents had such an enjoyable stay with us. It means a lot to know that our Asian food options, peaceful atmosphere, cleanliness, and service met your family’s needs especially when traveling with parents.We’re glad you appreciated the quiet environment, the fresh pool, and even the soothing sound of the rain. It’s lovely to hear your parents enjoyed the fried chicken and rice for breakfast, our team will be very happy to know that.Your kind words about the room comfort and overall experience are greatly appreciated. We hope to have the pleasure of welcoming you and your family again on your next visit.Yongky Setyawan - Operations Managerand The Santai Family.

  • User:George A

    Trip type: Couples

    Best time this trip

    rating31 Jan 2026

    The santai lifestyle villas is one of the best places to stay in Bali not only are the staff wonderful they cater to your every need The atmosphere is great everyone is so friendly The rooms are so spacious and it’s value for money great experience the rooms are always cleaned to perfection room service is great food tastes amazing the service is above and beyond I have stayed in the santai several time and the staff know me by name I would recommend it for everyone to stay Yongky Setyawan, General Manager at The Santai, responded to this review Dear George A,Thank you very much for taking the time to share such a wonderful review.We are truly delighted to hear that you consistently enjoy your stays with us and that our team has been able to make you feel recognized and at home. Your kind words about our staff, atmosphere, spacious villas, cleanliness, room service, and food mean a great deal to us, as these are areas we continuously strive to perfect.It is always a pleasure to welcome you back and knowing that our team remembers you by name reflects the genuine care and connection we aim to build with every guest.Thank you for your recommendation and continued trust in The Santai. We very much look forward to welcoming you again for another memorable stay.Yongky Setyawan - Operations Managerand The Santai Family.

  • User:Abdulaziz A

    Trip type: Couples

    Thank you Rian

    rating13 Jan 2026

    Everything was perfect , the place , specially rianThank you RianLocation and atmosphere and the rooms is perfect Yongky Setyawan, General Manager at The Santai, responded to this review Dear Abdulaziz A,Thank you very much for your wonderful feedback.We’re delighted to hear that everything was perfect and that you enjoyed the location, atmosphere and rooms.A special thank you for mentioning Rian, we will be sure to share your kind words with him.We truly appreciate your support and look forward to welcoming you back to The Santai Villa.Yongky Setyawan - Operations Managerand The Santai Family.

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