The Sun Hotel & Spa

Kuta/ Legian, Bali

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About The Sun Hotel & Spa About The Sun Hotel & Spa

Location

This hotel welcomes guests in Legian.

Facility

This hotel has a lift and a reception desk. Amenities include a baggage storage service, a safe and a currency exchange service. Wireless internet access in public areas allows guests to stay connected. The tour desk offers assistance with booking excursions. A number of shops, including a souvenir shop, are great for shopping or just browsing. Parking spaces are available to guests travelling by car (no extra charge). Further services include a 24-hour security service, a car hire service, medical assistance, a transfer service, 24-hour room service, an alarm call service, a laundry service, a coin-operated laundry and a hotel shuttle bus. Bicycle storage is available to guests. There is a bike hire service as well. The business centre is on hand for guests' business requirements and provides a fax machine.

Rooms

Rooms feature a kitchen and a bathroom. Air conditioning ensures comfortable temperatures. Guests can enjoy the view of the pool from a balcony or terrace. Rooms have a double bed or a queen-size bed. Separate bedrooms are available. Extra beds can be requested. A safe, a minibar and a desk are also available. A refrigerator and a tea/coffee station are standard features. An ironing set is provided for guests' convenience. A telephone, a TV and WiFi (no extra charge) are provided as well. Slippers are included. A hairdryer and a telephone are available in the bathrooms, which are equipped with a shower and a bathtub. For extra comfort in the bathrooms, guests are offered cosmetic products. The hotel has family rooms and non-smoking rooms.

Sport

There are indoor and outdoor pools and a children's swimming area. Refreshing drinks at the pool bar and a relaxing soak in the hot tub offer the perfect way to unwind. Fine weather can be enjoyed on the terrace. There are many ways to relax or stay active at the hotel, including cycling/mountain biking, a spa, a sauna and massage treatments. An entertainment programme and live music are also options for entertainment.

Meals

The dining area includes a restaurant and a bar. A continental breakfast, lunch and dinner tempt guests with a wide range of dishes. Diet meals and children's meals can be prepared on request. The hotel also offers special catering options.

Payment

The following credit cards are accepted: VISA and MasterCard.

Amenities at The Sun Hotel & Spa

Facilities
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  Air conditioning
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  Bar(s)
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  Bicycle Hire
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  Car Park
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  Conference Room
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  Hotel Safe
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  Laundry Facilities
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  Laundry Service
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  Lifts
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  Medical Assistance
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  Restaurant(s)
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  Room Service
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  Shops
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  Wifi
Hygiene
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  Contactless check-in/-out
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  Contactless payment
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  Enhanced cleaning programme
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  Hand sanitiser
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  Health checks on staff
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  No high-touch furnishings
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  No high-touch furnishings in public areas
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  Packaged meals
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  Protective equipment for employees
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  Protective equipment for guests
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  Protective hygiene screens
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  Protective masks for guests
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  Social distancing regulations
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  Time interval between room bookings
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  Use of commercially available disinfectants
Meals
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  Special Diet
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  Special Offers
Sport/Entertainment
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  Children's Pool
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  Cycling/Mountain Biking
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  Indoor Pool
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  Jacuzzi
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  Massage
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  Number of Pools
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  Outdoor Pool(s)
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  Sauna

Location

User Rating & Reviews

Value
Rooms
Cleanliness
Service

Excellent

233

Very Good

333

Average

176

Poor

Terrible

Recent Reviews: 831

User:joday013
Trip type: Solo travel
Clean and tidy hotel.
06 Dec 2025
Stayed here for 7 nights. The service is good and the staff friendly enough without being over the top. The WIFI is better than some of the other places I have stayed. Friend stayed on the 5th floor and said wifi a bit scratchy. The pool is in the centre of the hotel. So it can be a bit noisy with the echo. But because the pool is out of the sun it is perfect for an Arvo dip to cool off.The rooms are clean and tidy. The shower is a bit tight. For the price I would stay here again. Good location.
User:Dean Y
Trip type: Family
I have booked many hotels around the area, but this will be my new go to hotel.
17 Nov 2025
Just a wonderful hotel in a very central location. staff are absolutely amazing and went out there way to ensure my stay was the best it could be.
User:Harman_Raab
Trip type: Solo travel
Do yourself a f-course. Do not stay here
18 Sept 2025
The room I have is filthy and the sheets are stained with body fluid. This the worst hotel I have ever stayed in and do not recommend this place. SUARDA NENGAH, Manajer Umum at Bali Sun Tropical Hotel & Spa Legian - Kuta, responded to this review Dear Mr, Harman Raab, Greetings from Bali Sun Tropical Hotel & Spa.Thank you for bringing this to our attention. We are truly sorry to hear about your experience, especially regarding the cleanliness of the room and bed sheets. This is certainly not the standard we aim to provide for our guests.Please accept our sincere apologies for the inconvenience caused. Your feedback has been shared with our housekeeping team so we can immediately review and improve our cleaning procedures to ensure this does not happen again.We would greatly appreciate the opportunity to address this matter during your stay so our team can assist you directly and make things right.Thank you for your feedback, as it helps us improve our service for all guests.Kind regards,Management
User:Kezza L
Trip type: Couples
Stayed here on a wim, never again. Air con not working on 5th floor. Great daily service.
09 Sept 2025
Staff and brekky good. Reception not so. Rooms tired, dirty and worn. Bit of bleach or vinegar would work. Beds & pillows terrible. Don't use airport transfers $$$ SUARDA NENGAH, General Manager at Bali Sun Tropical Hotel & Spa Legian - Kuta, responded to this review Dear Mr. Kezzal,Greetings from The Sun Hotel & Spa, Legian - Bali.Thank you for taking the time to share your feedback. While we’re pleased to hear you appreciated our daily service, staff, and breakfast, we sincerely regret that several aspects of your stay did not meet expectations. We apologize for the air conditioning issue, room condition, and the impression left by our reception service and airport transfers.Your comments are very important to us and have been shared with our management team to address immediately, as we continuously strive to improve our guest experience. We regret that we did not provide the comfort you were expecting, and we hope to have the opportunity in the future to better serve you.Warm regards,Management
User:Gil P
Trip type: Family
A breath of fresh air
26 Jul 2025
What a lovely place with friendly staff and a superb atmosphere. We came here mid way through our stay after a disappointing stay at another hotel (see previous review) and couldn’t be happier. Moving from a hotel that was constant noise it has been a pleasure to walk into a comfortable quiet atmosphere with a lovely restaurant without loud blaring music. The rooms are quiet, silent running air conditioners and no noise from other rooms. Unfortunately the place before was really loud with some very unpleasant people and behaviour, where as this place, is the polar opposite. Recommended by a local friend this has been our saving grace. Highly recommend.

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The Sun Hotel & Spa

Location

Facility

Rooms

Sport

Meals

Payment

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