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Ubud Heaven Penestanan

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Ubud Heaven Penestanan

locationUbud, Bali

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About Ubud Heaven PenestananAbout Ubud Heaven Penestanan

Location

This accommodation is located in Ubud.

Facility

The friendly staff at the reception desk are happy to answer any questions. Amenities include a baggage storage service and a safe. Wireless internet access allows guests to stay connected while on holiday. The tour desk offers assistance with booking excursions. Everyday necessities can be purchased at the supermarket. A garden provides extra space for rest and relaxation in the open air. Guests arriving by car can park their vehicles in the garage or in the car park (no extra charge). Further services include a 24-hour security service, a babysitting service, a childcare service, a car hire service, a transfer service, room service, an alarm call service, a laundry service, a coin-operated laundry and a hotel shuttle bus. Active guests can make use of the bicycle hire service to explore the surrounding area. The business centre is on hand for guests' business requirements and provides a fax machine.

Rooms

Air conditioning and a fan ensure that rooms maintain comfortable temperatures. A balcony or terrace is among the standard amenities in the rooms. Rooms have a double bed, a queen-size bed, a king-size bed or a sofa bed. Separate bedrooms are available. Extra beds can be requested. A minibar and a desk are also available. The kitchenette comes with a refrigerator, a microwave and a dishwasher. An ironing set is provided for guests' convenience. A telephone, a television with satellite/cable channels and WiFi (no extra charge) are provided as well. Slippers are included. Bathrooms are equipped with a shower and a bathtub, as well as a hairdryer. As a special feature, bathrooms are also stocked with cosmetic products and a selection of towels. The accommodation has family rooms and non-smoking rooms.

Sport

The outdoor pool complex provides invigorating refreshment. Sun loungers and parasols on the terrace invite guests to relax and unwind. There are many ways to relax or stay active at the accommodation, including cycling/mountain biking, yoga, a spa, a sauna, massage treatments and hiking.

Meals

Dining facilities include a restaurant, a café and a bar. A continental breakfast, lunch and dinner tempt guests with a wide range of dishes.

Payment

The following credit cards are accepted: American Express, VISA and MasterCard.

Amenities at Ubud Heaven Penestanan Amenities at Ubud Heaven Penestanan

  • Facilities

    • -

      Air conditioning

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      Bar(s)

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      Bicycle Hire

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      Café

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      Car Park

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      Conference Room

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      Garage

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      Hotel Safe

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      Laundry Facilities

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      Laundry Service

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      Restaurant(s)

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      Room Service

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      Small supermarket

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      Wifi

  • Hygiene

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      Contactless check-in/-out

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      Contactless payment

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      Enhanced cleaning programme

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      Hand sanitiser

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      Housekeeping only upon request

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      Hygiene training for staff

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      No high-touch furnishings

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      No high-touch furnishings in public areas

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      Packaged meals

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      Protective masks for guests

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      Sanitiser dispenser

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      Social distancing regulations

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      Time interval between room bookings

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      Use of commercially available disinfectants

  • Meals

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      Continental Breakfast

  • Sport/Entertainment

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      Cycling/Mountain Biking

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      Massage

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      Number of Pools

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      Outdoor Pool(s)

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      Parasols

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      Sauna

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      Sun loungers

LocationLocation

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User Rating & ReviewsUser Rating & Reviews

  • Valuerating
  • Roomsrating
  • Cleanlinessrating
  • Servicerating

Excellent

590

Very Good

810

Average

406

Poor

161

Terrible

106

Recent Reviews: 2073

  • User:hansolofh

    Trip type: Couples

    A mediocre hotel that is very isolated and limited service

    rating04 Feb 2026

    This hotel is a far way from being fancy and somewhat worn out. The site is completely remote, so you have to stick to the not very good restaurant for days. This hotel has two groups of staff with different attitudes towards service. The reception staff does not know the word service at all, while the cleaning staff are very helpful and the restaurant staff is OK. However, the cleaning part is very oddly scheduled so after having left the room just after 8 o’clock in the morning and been back not until a quarter to four in the afternoon it was still not cleaned. The room is not that bad, but I dislike the lack of doors to the open closet. The worst thing of the room is the lack of real shower. You have to use the bathtub. One of the positive facilities of the room is a small balcony with a view, for our room, off the forest, but almost without any furniture. However, the main advantage is the large swinging pool area. Andrés Niemetz, Director General at Raices Esturion Hotel, responded to this review Estimado Hansolofh Agradecemos que comparta con nosotros sus comentarios y experiencias vividas durante su estadía. Sentimos mucho no haber cumplido con sus expectativas, hemos tomado nota de sus comentarios y puntaje otorgado, seguiremos trabajando para continuar mejorando la calidad de nuestros servicios e instalaciones. Saludos Cordiales. Atención al Huesped

  • User:JFD1111

    Trip type: Couples

    November in Iguazú

    rating19 Nov 2025

    Lovely hotel in a great location for the falls (short bus/taxi ride away). Staff were very polite and couldn’t do enough to help you, especially Oscar in the restaurant. I would recommend this as a good value hotel for your visit to the falls.

  • User:Crabby061

    Trip type: Couples

    Needs some refurbishment

    rating13 Nov 2025

    Very good first impressions, quite a grand entrance with lovely grounds and large swimming pool at the side. You can imagine that this was a really attractive hotel when first built probably 50 years ago but it's showing it's age in places now. Light and spacious general areas despite the dark wood. The bedrooms are roomy with large balconies but are very tired and need a complete refit, especially the bathrooms. The plumbing is very noisy and the water temperature near impossible to control making the shower and sink dangerously hot and unpredictable especially when it is unclear what the various knobs in the shower are for.The hotel is approx 20 mins drive from the park and 20-30 mins walk from the town centre. Pavements are not in good condition and the street lighting is poor so we didn't chance it. Fortunately there is a little restaurant across the road on the left called 'las terrazas' , great food and service and a nice ice cream parlour opposite. The Nicasia Malbec was delicious!Turn right out of the hotel and go to the confluence of the 3 rivers and theres another nice restaurant below the viewpoint.

  • User:Natasha P

    Trip type: Couples

    In need of modernisation.

    rating11 Sept 2025

    Overall average experience. The location is good - on the edge of town so can walk to restaurants and close to Iguazu Falls.However the hotel is in desperate need of maintenance and modernisation. The Aircon didn’t work properly and the tap leaked for example.The lunch food is also horrendous, had two meals and both horrible. This was surprising as the breakfast was nice, a lot of variety. Andrés Niemetz, Director General at Raices Esturion Hotel, responded to this review Estimada Natashap Agradecemos que comparta con nosotros sus comentarios y experiencias vividas durante su estadía. Sentimos mucho no haber cumplido con sus expectativas, hemos tomado nota de sus comentarios y puntaje otorgado, seguiremos trabajando para continuar mejorando la calidad de nuestros servicios e instalaciones. Saludos Cordiales. Atención al Huesped

  • User:Kathryn C

    Trip type: Friends getaway

    Highly Recommended

    rating06 Jun 2025

    A lovely room overlooking the jungle just a short walk from the Tres Fronteras Monument where Argentina, Brazil and Paraguay rub shoulders with one another. Excellent breakfast and a great pool with plenty of loungers and shaded areas to escape from the heat of the day - highly recommend this if you're visiting the falls. Andrés Niemetz, Director General at Raices Esturion Hotel, responded to this review Estimada 825Kathc Agradecemos que comparta con nosotros sus comentarios y experiencias vividas durante su estadía. Estamos muy contentos de saber que hemos cumplido con todas sus expectativas y que disfruto de nuestras instalaciones. De igual manera hemos tomado en cuenta sus sugerencias, seguiremos trabajando en la atención y calidad de nuestros servicios e instalaciones. Saludos Cordiales. Atención al Huésped

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