Umakayu Bali

Recent Reviews: 287

• User:kaylakadek

  Trip type: Family

  Had THE WORST experience in Monaco by the beach, with one of your staff.

  20 Sept 2025

  Had THE WORST experience in Monaco by the beach, with one of your staff.We only asked for two sunbeds, first kicked us out telling us this is a private area (nobody was guiding us so we sat on an empty bed), then we were asked to walk to the other side and speak to the staff there. So we walked all the way to the other side and tried to find someone to help us. (There was a private event so we were asked to book sunbeds by the beach in advance. So we even have booked them)The staff I spoke to was very hostile and rude to us. His attitude was like 'this is a private area so F off'.I assume it was a form of racism, because I saw him being polite to other European guests there.After just standing in the middle of it so a while, they finally gave us the beds, but at a very awkward place.THIS NEEDS TO CHANGE AND SHOULD NEVER HAPPEN.I hope nobody experience something I experienced, considering the amount of money paid to have a pleasant holiday with loved ones. Monte Carlo SBM Monte Carlo Société des Bains de Mer, Other at Monte-Carlo Beach, responded to this review Dear Mrs Kaylakadek, Thank you for sharing your feedback. Please accept our sincere apologies for the situation you encountered during your visit. What you describe does not reflect the service standards we aim to deliver, and I am truly sorry that your experience fell short of expectations.I would be happy to personally assist you with any future arrangements and restore your trust in us. Please feel free to contact me directly at j.stragier@sbm.mcWe truly hope to have the opportunity to welcome you back for the seamless and enjoyable experience you rightfully expect.Warm regards,Stragier Julie. Duty Manager.Monte-Carlo Beach Hotel.

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• User:Brian H

  Trip type: Couples

  Exquisite Hotel

  11 Jun 2025

  beautiful hotel, pool was top class, and service was amazing. True 5 star hotel with the best service and plenty of privacy. The balcony view right over the Mediterranean is breathtaking!!!......................................... Monte Carlo SBM Monte Carlo Société des Bains de Mer, Other at Monte-Carlo Beach, responded to this review Dear W1934GXbrianh,We would like to thank you for your very nice comment!It was a pleasure to welcome you at the hotel for an amazing stay! We hope to see you back very soon!Sincerely,Emeline

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• User:lorenzovelvet

  Trip type: Couples

  A Masterclass in Riviera Hospitality

  03 May 2025

  Monte-Carlo Beach Club Hotel is the embodiment of effortless luxury. From the moment we arrived, the service was flawless—warm, intuitive, and delivered with a graciousness that made every moment feel special. Whether it was the front desk, the beach attendants, or the restaurant staff, every single person went above and beyond to ensure our stay was unforgettable.The recently updated outdoor areas are stunning. The Olympic-sized saltwater pool is serene and beautifully maintained, surrounded by elegant loungers and lush greenery. Direct ocean access offers the most perfect, tranquil swim imaginable, with attentive beachside service that makes it easy to spend the entire day soaking in the Riviera sunshine.Each meal was a highlight. Breakfasts were fresh, generous, and served with a view that set the tone for the day. But lunch—lunch was something else entirely. Every dish was artfully prepared and bursting with flavor, the kind of cooking you’d expect from one of the top culinary destinations in Europe. Service was impeccable, and the setting made it all the more unforgettable.Our room was luxurious, quiet, and incredibly comfortable, with a sea view that felt almost surreal. The hotel car made exploring Monaco seamless, but we found it hard to leave this paradise. Monte-Carlo Beach Club Hotel is the kind of place you dream about returning to the moment you leave. Monte Carlo SBM Monte Carlo Société des Bains de Mer, Other at Monte-Carlo Beach, responded to this review Dear Lorenzo,A huge thank you from all the teams at the Monte-Carlo Beach for your comment!We hope to see you back very soon in order for you to enjoy our true gem again!Sincerely,EmelineMonte-Carlo Beach Hotel

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• User:Roisin M

  Trip type: Couples

  Honeymoon bliss

  15 May 2024

  We are just leaving Monte carlo beach hotel after our honeymoon and our stay was amazing. The staff here are incredible and are so helpful, facilities and resturants amazing, we kindly got an upgrade. We never wanted to leave. Thank you to everyone at monte carlo beach hotel, highly recommended to anyone Monte Carlo SBM Société des Bains de Mer, Other at Monte-Carlo Beach, responded to this review Dear Roisinm,Thank you very much for sharing your recent experience with us. We are grateful to read that you had an amazing honeymoon at the Monte-Carlo Beach. Awaiting the pleasure to welcome you back !The team of the Monte-Carlo Beach

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• User:gemlen20

  Trip type: Couples

  Our new little Gem 💎

  02 May 2024

  This was our first visit to Monte Carlo and I’m so pleased we chose Monte Carlo Beach to stay in… The room is just incredible (23), the most beautiful view and balcony area, a turn down service and exceptionally clean. The staff are wonderful, each and every one so friendly and attentive.The spa offer a variety of massages, we had a Swedish today and throughly enjoyed it. The pool area is just amazing, beautifully kept and again staff go above and beyond to ensure your comfort is perfect.Fabulous location, we have enjoyed walking in and out of the main square and in the evenings the hotel arrange taxis to get us into the square although I think you can also call the hotel to help you with transport. We will return to Monte Carlo as we have absolutely loved it, it’s a little hidden gem that we will be frequently returning to and we will always choose the Monte Carlo beach hotel. Monte Carlo SBM Société des Bains de Mer, Other at Monte-Carlo Beach, responded to this review Dear Gemlen,Thank you for the excellent grade and very nice comments you gave us.Awaiting the pleasure to welcome you back in your new little Gem !The team of Monte-Carlo Beach

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