Villa Bugis

Recent Reviews: 188

• User:Bridgett C

  Trip type: Couples

  To expensive

  18 Apr 2026

  The room was clean but, the extra expense of $150 is ridiculous if something happens to the room. But what was strange the last time we stayed which was about two weeks ago the fee was $50. They say the fee will be returned in 14 days which is also strange. Why would it take that long. Also, when you check your receipt it only says a fee will be charged at the time of check in but not a set price. Guest Relations Manager, Owner at Sleep Inn Henderson I-85, responded to this review Dear 875bridgettc,Thank you for taking the time to share your feedback regarding your recent stay. We truly appreciate your comments and your continued patronage.We understand your concerns regarding the additional fee and the difference you noticed compared to your previous visit. These fees are applied to support the ongoing maintenance and upkeep of our rooms and facilities, and processing times for any related adjustments may vary depending on the payment method.We also appreciate your suggestion regarding clearer communication at check-in. Ensuring our guests have a full understanding of all terms and charges is very important to us, and your feedback will be shared with our team for review and improvement.Thank you again for bringing this to our attention, as it helps us enhance transparency and the overall guest experience.Warm regards,

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• User:jevettew

  Trip type: Family

  Not awful, but i wasn't happy

  21 Aug 2025

  Went for breakfast about 15 min before it ended and they started taking stuff away while I was making my breakfast like I wasn't even there. I asked Housekeeping to come back and they didn't. I asked for a broom two days in a row and still never got one to be brought to the room. The Housekeeping lady told me they did not have a broom in the hotel. The next day, the lady at the front desk said she would bring me one but did not. The sink stopped up. They said they would come back to fix it but did not. I called to extend my room for one day. The next morning they jammed on the door and rudely told me, my elderly mom, a d 2 babies that we had to leave because there were no notes about me calling to extend. They said they had a lot of people checking in that day. She went back to front desk and said I dont know what happened but you can stay... There were large spider webs inside the window on the curtains Guest Relations Manager, Owner at Sleep Inn Henderson I-85, responded to this review Dear jevettew,Thank you for sharing your feedback regarding your recent stay. I apologize for the inconveniences you faced, including the issues with breakfast service, housekeeping responsiveness, and the maintenance of your room. We always strive to provide excellent service, and we're disappointed to hear that we did not meet your expectations in these areas. Your comments will be taken into account for future improvements. We appreciate you bringing these matters to our attention and hope your next experience is much more enjoyable.We hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience. Warm regards,Guest Relations Specialist

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• User:Minister James R

  Trip type: Family

  Short of staff.

  30 Aug 2024

  Room 310. I have been here since August 25, 2024, and leaving on Monday September 2, 2024. I am here for my sister's funeral. Upon checking in at 9:30 pm, was not informed of breakfast time. One housekeeper. House keeping is done upon request. Guest Relations Manager, Owner at Sleep Inn Henderson I-85, responded to this review Hi Minister James R, Thank you for rating your recent experience at our hotel. It is always our goal to give you a 5-star experience and I apologize for failing to do so. I hope that we will impress you with exemplary service during future visits.

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• User:Ashely H

  Trip type: Family

  Take Caution if you stay!

  22 Mar 2024

  My family and I booked this hotel not with expectations of luxury but with hopes that as a hotel it would be clean! No I was let down by a visitor on my pillow and unclean walls… like really as I ask the receptionist Ozzy if I could get another room of course they are booked and will not accommodate me. So I’m stuck with a bed that I pray I won’t get bitten up in. Guest Relations Manager, Owner at Sleep Inn Henderson I-85, responded to this review Dear 619ashelyh,Thank you for bringing to our attention your experience and comments regarding your stay in our hotel. We are very sorry for the cleanliness issues that occurred during your time at our hotel. We do strive to present a super clean property and are reviewing your comments with our housekeeping team to make sure all needed improvements are made. Please keep us in mind for your next stay in the area.

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• User:ROGERC616

  Trip type: Couples

  Good place , decent price

  08 Nov 2023

  Rooms were clean. Impressed with large sparkling clean tile showers. Price was great. Most hotels in area full so thankful to stay here at decent price. Desk clerk called to confirm arrival time and informed us that rooms were ready. No issues with rooms. Be aware they are smaller than average but worked well for us. Also walls are thin but no bother. Breakfast was adequate. Noted local police patrolled parking area. Would stay here again.

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