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Swiss-Belhotel Balikpapan

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Swiss-Belhotel Balikpapan

locationBalikpapan, Balikpapan-Kalimantan, Indonesia

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About Swiss-Belhotel BalikpapanAbout Swiss-Belhotel Balikpapan

location

This hotel warmly welcomes guests in Balikpapan.

facility

The hotel has a lift and features 230 rooms. The friendly staff at the reception desk are happy to answer any questions. Amenities include a baggage storage service, safe, currency exchange service and cash machine. Wireless internet access is provided in public areas. The tour desk offers assistance with booking excursions. The hotel has wheelchair-accessible facilities. Film lovers are sure to find just what they're looking for in the cinema's listings. A number of shops, including a supermarket and souvenir shop, are great for shopping or just browsing. Children can enjoy the playground. Additional facilities include a TV room. Guests arriving by car can park their vehicles in the garage or in the car park (for a fee). Further services and facilities include a 24-hour security service, a babysitting service, a childcare service, a car hire service, a transfer service, 24-hour room service, an alarm call service, a laundry service, a coin-operated laundry and a hotel shuttle bus. The business centre is on hand for guests' business requirements and provides a fax machine.

rooms

Air conditioning ensures that rooms maintain just the right temperature. Guests can enjoy the view of the city from a balcony or terrace. Rooms have a double bed, a queen-size bed or a king-size bed. Extra beds can be requested. A safe, a minibar and a desk are also available. Additional features include a refrigerator, a mini fridge and a tea/coffee station. There is also an ironing set and a trouser press. A telephone, a television with pay-per-view channels and WiFi (no extra charge) provide all the essentials for a comfortable holiday. Slippers are included. Bathrooms are equipped with a shower and a bathtub, as well as a hairdryer. As a special feature, bathrooms are also stocked with cosmetic products and a selection of towels. The hotel has family rooms and non-smoking rooms.

sport

The outdoor pool complex includes a children's swimming area and is ideal for working out or just relaxing. The pool bar serves a selection of refreshing drinks. Guests can enjoy a wide range of indoor sports, including a gym, table tennis, badminton and aerobics. A spa, a sauna and massage treatments are available in the wellness area. Additional leisure activities include an entertainment programme, live music and a nightclub.

meals

Dining facilities include a restaurant, a café and a bar. A continental breakfast buffet, lunch and dinner offer plenty of delicious variety. Staff are also happy to provide children's meals.

Amenities at Swiss-Belhotel Balikpapan Amenities at Swiss-Belhotel Balikpapan

  • Facilities

    • -

      Air conditioning

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      24-hour reception

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      Currency Exchange

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      Shops

    • -

      Conference Room

    • -

      Room Service

    • -

      Laundry Service

    • -

      Playground

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      Pets

    • -

      Elevator/ Lift

    • -

      Ironing services

    • -

      Laundry

    • -

      Newspaper

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      Parking

    • -

      Smoking rooms

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      Wifi

  • Beauty and Spa

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      Massage

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      Spa

  • Common Area

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      Game Room

  • Family and Kids

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      Childcare service

  • General Services

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      Concierge

    • -

      Doctor on call

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      Luggage storage

    • -

      Multilingual Staff

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      Pool/ Beach towels

    • -

      Wake-up Call / Service

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      Wheelchair

  • Hotel Type

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      Family-friendly Hotel

  • Hygiene

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      Contactless check-in/-out

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      Gym/ Fitness centre

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      First-aid services

  • Meals

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      Bar

    • -

      Barbeque

    • -

      Restaurant

  • Object Information

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      Fax

  • Payment

    • -

      ATM

  • Room Facilities

    • -

      Shower

    • -

      Bathtub

    • -

      Hairdryer

    • -

      Minibar

    • -

      Fridge

    • -

      TV

    • -

      Closet

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      Room service

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      Slippers

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      Toiletries

  • Security

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      Security Guard

  • Sport/Entertainment

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      Outdoor Pool(s)

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      Swimming Pool

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      Sauna

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      Table Tennis

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      Events

  • Transfers

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      Airport Transfers

LocationLocation

Map preview

User Rating & ReviewsUser Rating & Reviews

  • Valuerating
  • Roomsrating
  • Cleanlinessrating
  • Servicerating

Excellent

380

Very Good

213

Average

99

Poor

24

Terrible

26

Recent Reviews: 742

  • User:Aliefa P

    Trip type: Business

    good services

    rating11 Sept 2026

    at my business event, the atmosphere is nice, services good, overall 5/5 rating General Manager, General Manager at Swiss-Belhotel Balikpapan, responded to this review Dear Mr. Aliefap,Thank you for taking the time to share your experience with us.We are delighted to know that you enjoyed the pleasant atmosphere and were satisfied with the service during your business event at Swiss-Belhotel Balikpapan.Thank you also for the 5/5 rating. Your appreciation is truly meaningful to our team and motivates us to continue providing excellent service and a comfortable atmosphere for every event.We look forward to welcoming you and your team back for another successful event in the future.Best Regards,Eksi AyuningtyasGeneral Manager

  • User:Safari58401151576

    Trip type: Solo travel

    good

    rating07 Sept 2026

    Good services, lokasi strategiss General Manager, General Manager at Swiss-Belhotel Balikpapan, responded to this review Yang Terhormat Bapak/Ibu Safari58401151576,Terima kasih telah meluangkan waktu untuk membagikan pengalaman Anda bersama kami.Kami sangat senang mengetahui bahwa Anda merasa puas dengan pelayanan yang kami berikan serta lokasi hotel yang strategis.Apresiasi Anda tentu sangat berarti bagi seluruh tim kami dan menjadi motivasi untuk terus memberikan pelayanan yang ramah, sigap dan berkesan bagi setiap tamu.Kami berharap dapat kembali menyambut Anda pada kunjungan berikutnya dan memberikan pengalaman menginap yang semakin menyenangkan.Salam Hangat,Eksi AyuningtyasGeneral Manager

  • User:Amalia W

    Trip type: Solo travel

    very good

    rating04 Aug 2026

    the place was very strategic, the services was so good. highly recommended ???? General Manager, General Manager at Swiss-Belhotel Balikpapan, responded to this review Dear Ms. 429amaliaw,Thank you very much for taking the time to share your wonderful experience with us.We are delighted to know that you enjoyed our strategic location and were satisfied with the service provided by our team. Your kind recommendation means a lot to us and motivates the entire team to continue delivering warm and attentive hospitality to every guest.Thank you for choosing Swiss-Belhotel Balikpapan. We truly look forward to welcoming you back for another enjoyable stay with us. Best Regards,Eksi AyuningtyasGeneral Manager

  • User:Ahmad helmi B

    Trip type: Business

    Wonderful

    rating05 Jul 2026

    Thank you for the service from, Dara, Aprilia, Caca. Good coffee General Manager, General Manager at Swiss-Belhotel Balikpapan, responded to this review Dear Mr. Ahmadhelmib,Thank you for taking the time to share your wonderful experience with us.We are delighted to know that you enjoyed your stay at Swiss-Belhotel Balikpapan. It is truly rewarding to hear that the service provided by Dara, Aprilia and Caca made your visit even more enjoyable. We will be pleased to share your kind compliments with them as recognition of their dedication and excellent hospitality.We are also glad that you enjoyed our coffee. Your positive feedback is a great encouragement for our team to continue delivering exceptional service and memorable experiences to every guest.Thank you once again for choosing Swiss-Belhotel Balikpapan. We look forward to welcoming you back for another wonderful stay in the near future.Warm Regards,Eksi AyuningtyasGeneral Manager

  • User:ajvanderhorst

    Trip type: Couples

    Good but slightly outdated hotel

    rating03 Jul 2026

    A nice hotel in Balikpapan, but in need of some refreshing. Everything is clean, the staff (such as Rika) are extremely nice and helpful, and the breakfast is good and labeled in English and Bahasa. The hotel has a convenient location, but is situated next to a mostly abandoned mall (which one has to walk through if going out by foot). General Manager, General Manager at Swiss-Belhotel Balikpapan, responded to this review Dear Mr. E9559DKalexanderv,Thank you for taking the time to share your thoughtful feedback following your stay at Swiss-Belhotel Balikpapan.We are delighted to know that you appreciated our cleanliness, convenient location, breakfast selection and the warm hospitality provided by our team, especially Rika. Your kind recognition will certainly be shared with her and the entire team as encouragement to continue delivering excellent service.We also appreciate your constructive feedback regarding our hotel’s facilities. Please be assured that we continuously evaluate and improve our property to enhance our guests’ comfort and overall experience. Your comments are valuable and will be taken into consideration as part of our ongoing improvement efforts.Thank you once again for your valuable feedback. We look forward to welcoming you back to Swiss-Belhotel Balikpapan in the future.Warm regards,Eksi AyuningtyasGeneral Manager

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