My transit from Java to Bali.Room is spacious, some wear and tears in corner, need detailed preventive and maintenance program.Breakfast is okay for menu, strange thing the OG staff at reataurant seems doing nothing but overviewing, and let the student trainee do the most work and guest interactions, while I appreciate the trainees effort to ask guest how was their experience to enhance their skill, but to be asked 2 times with a "scripted" open questions might gets too robotic and annoying for some. The F&B leader must provide better do & donts for the students for seamless guest interaction. The students service is good tho, credits to the trainees
Santika Bwi, General Manager at Hotel Santika Banyuwangi, responded to this review
Dear Mr./Mrs. Backpackrunner,Warm regards from Hotel Santika BanyuwangiThank you for choosing to stay at Hotel Santika Banyuwangi and for taking the time to share your very positive experience during your stay with us.It brings us great joy to know that you enjoyed a pleasant experience with us.Regarding our F&B team, we thank you very much for your suggestions; we have already provided them with the best training to ensure they continue to deliver the best service in the future.We hope you enjoyed your visit to Banyuwangi and look forward to welcoming and serving you again.Sincerely,General Manager
User:OnAir41210286413
Trip type: Business
Great Service Experience from SANTIKA BANYUWANGI
19 Nov 2025
AlmostWe got excellent service from all staff and manager Santika Hotel BanyuwangiAmazing problem solving from Santika TeamOverall Great for Room-FnB-and best service experienceWe’ll comeback again to Banyuwangi and we should choose Santika to stay for several daysTake note and high appreciate to Santika Sfaff and Leader Mr Sobirin and Mr SugengThanks for all great supportHope we’ll meet again soon as possible
Santika Banyuwangi, General Manager at Hotel Santika Banyuwangi, responded to this review
Dear Mr/Mrs. On Air, Warmest Greeting from Hotel Santika BanyuwangiThank you very much for your consideration to stay with us, as well as your positive overview about our service during your stay at Hotel Santika Banyuwangi.Looking forward to welcoming you back at Hotel Santika Banyuwangi in the near future.Yours sincerely,General Manager
User:339anandan
Trip type: Family
“Always the best hotel in town”
29 Oct 2025
I've stayed at Santika Banyuwangi many times, but this is the first time I share my experience. My son just finished his study at elementary school and he asked to staycation. I decided to stay here since it's always perfect. We got special amenities in the room for my son's graduation, a little thing but very touching. The best moment was when I enjoyed the breakfast, I came in at the last minute before breakfast closed. I was assisted by Selly or Sherly, I forget the name. She was very kind and genuine. She offered many options and suggested the special menu of the day. She ensured I had my breakfast well, she knew that I was in a bad mood after preparing my son's event. We talked a little bit and it made my mood better again. For sure, I will stay here again and again. Well done, Santika Banyuwangi."
Santika Banyuwangi, General Manager at Hotel Santika Banyuwangi, responded to this review
Dear Mr/Mrs. 339anandan, Warmest Greeting from Hotel Santika BanyuwangiThank you very much for your consideration to stay with us, as well as your positive overview about our service during your stay at Hotel Santika Banyuwangi.Looking forward to welcoming you back at Hotel Santika Banyuwangi in the near future.Yours sincerely,General Manager
User:bangone
Trip type: Family
Wonderful Santika Banyuwangi
29 May 2025
Five-star experience at Santika Banyuwangi!Sincere thanks to Mr. Andrian, Mr. Catur, the Executive Chef, Ms. Nurul, and the entire team for your warm hospitality.Our children thoroughly enjoyed the spacious room, the inviting pool, and the breathtaking view from Room 620.A highly recommended place to stay when exploring the beauty of Banyuwangi.
Santika Banyuwangi, General Manager at Hotel Santika Banyuwangi, responded to this review
Dear Mr/Mrs. Bangone, Warmest Greeting from Hotel Santika BanyuwangiThank you very much for your consideration to stay with us, as well as your positive overview about our service during your stay at Hotel Santika Banyuwangi.Looking forward to welcoming you back at Hotel Santika Banyuwangi in the near future.Yours sincerely,General Manager
User:Melati P
Trip type: Family
Great Stay with Amazing Service
28 May 2025
I had such a great time staying at Hotel Santika Banyuwangi.The room was comfy, the vibe was relaxing, and everything was clean and well taken care of.What really made the stay special was the team. Mas Andriansyah and Nurul were super friendly and helpful, they really went out of their way to make sure everything was perfect. And the food So good. Huge thanks to the chef for the delicious meals.Would definitely come back and recommend to anyone visiting Banyuwangi!
Santika Banyuwangi, General Manager at Hotel Santika Banyuwangi, responded to this review
Dear Mr/Mrs. Melati P, Warmest Greeting from Hotel Santika BanyuwangiThank you very much for your consideration to stay with us, as well as your positive overview about our service during your stay at Hotel Santika Banyuwangi.Looking forward to welcoming you back at Hotel Santika Banyuwangi in the near future.Yours sincerely,General Manager
Banyuwangi coast, Banyuwangi
About Hotel Santika Banyuwangi
User Rating & Reviews
26 Mar 2026
0204 505 9777