Holiday Inn Resort Batam

Name: Holiday Inn Resort Batam
Address: Waterfront City, Batam, indonesia
Telephone: +44-204-505-9777
Rating: 3.9

Batam, Indonesia

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About Holiday Inn Resort Batam

location

This hotel warmly welcomes guests in Batam Island.

facility

The hotel has 10 lifts and features 275 rooms. The friendly staff at the reception desk are happy to answer any questions. Amenities include a baggage storage service, a safe and a currency exchange service. Wireless internet access is provided in public areas. The tour desk offers assistance with booking excursions. The hotel has a range of facilities for guests with disabilities. The hotel has wheelchair-accessible facilities. There are a number of shops, including a supermarket and souvenir shop. The grounds of the hotel feature a playground and a lovely garden. Additional amenities include a TV room and a playroom. Guests arriving by car can park their vehicles in the car park for no extra charge. Further services and facilities include a 24-hour security service, a babysitting service, a childcare service, a car hire service, medical assistance, a transfer service, room service, a laundry service, a coin-operated laundry and a hotel shuttle bus. Active guests can make use of the bicycle hire service to explore the surrounding area. Complimentary newspapers are available. A business centre with fax machine and projector is available.

rooms

Air conditioning ensures that rooms maintain comfortable temperatures. Guests can relax on the balcony or terrace. Rooms have a double bed, a queen-size bed or a king-size bed. Extra beds can be requested. A safe, a minibar and a desk are also available. Additional features include a refrigerator, a mini fridge, a microwave and a tea/coffee station. An ironing set is provided for guests' convenience. A telephone, a TV, a radio and WiFi (no extra charge) are provided as well. Slippers are included. Bathrooms are equipped with a shower, a bathtub and a bidet. A hairdryer and a telephone are provided. For extra comfort in the bathrooms, guests are offered cosmetic products. Guests can also book wheelchair-friendly rooms with wheelchair-accessible bathrooms. The hotel has family rooms, non-smoking rooms and smoking rooms.

sport

There are indoor and outdoor pools and a children's swimming area. Fun on the waterslide and a relaxing soak in the hot tub offer the perfect way to unwind. A short break or an entire afternoon on the sun terrace, which features sun loungers and parasols, is time well spent. The hotel offers an extensive outdoor sports programme, including cycling/mountain biking, tennis, crazy golf, golf, archery and fishing. Water sports enthusiasts are offered canoeing. Guests can enjoy a wide range of indoor sports, including a gym, table tennis, billiards, darts, squash and aerobics. Various wellness options are available at the hotel, including a spa, a sauna, a steam bath, a hammam, massage treatments and hydrotherapy treatments. Parents can unwind while the kids can participate in an entertainment programme full of fun activities.

meals

Dining facilities include a restaurant, a café and a bar. A continental breakfast buffet and lunch are served every day. Diet meals and children's meals can be prepared on request. The hotel also offers special catering options.

Amenities at Holiday Inn Resort Batam

Facilities
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  Air conditioning
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  24-hour reception
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  Conference Room
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  Internet access
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  Room Service
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  Laundry Service
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  Elevator/ Lift
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  Laundry
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  Newspaper
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  Parking
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  Smoke detector
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  Smoking rooms
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  Wifi
Beauty and Spa
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  Massage
Building Information
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  Garden (m²)
Business Center and Conferences
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  Business Center
Common Area
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  Game Room
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  Outdoor Furniture
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  Picnic area
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  Sun Deck
Distances
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  Beach
Family and Kids
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  Strollers
General Services
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  Concierge
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  Doctor on call
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  Luggage storage
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  Multilingual Staff
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  Wake-up Call / Service
Hygiene
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  Contactless check-in/-out
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  Protective equipment for employees
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  Protective equipment for guests
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  Gym/ Fitness centre
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  First-aid services
Meals
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  Breakfast Buffet
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  Breakfast Served
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  Continental Breakfast
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  Bar
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  Restaurant
Object Information
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  Fax
Outdoor Activities and Sports
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  Cycling
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  Outdoor sports
Room Facilities
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  Shower
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  Bathtub
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  Hairdryer
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  Minibar
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  Fridge
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  TV
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  Room service
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  Slippers
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  Toiletries
Security
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  Carbon Monoxide Detector
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  Fire extinguishers
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  Security Guard
Sport/Entertainment
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  Indoor Pool
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  Outdoor Pool(s)
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  Swimming Pool
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  Sauna
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  Tennis
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  Water Park
Transfers
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  Airport Transfers

Location

Around this property:

Beach

30800 m

User Rating & Reviews

Value
Rooms
Cleanliness
Service

Excellent

294

Very Good

436

Average

174

Poor

Terrible

Recent Reviews: 976

User:Kees Z
Trip type: Business
Hotel near ship yards
21 Oct 2025
A well prepared hotel with several multi story buildings around a pool next to the restaurant terrace. Several theme restaurants around the pool.Spacious rooms with good airco and swift room service. Holiday Inn Resort Batam, Owner at Holiday Inn Resort Batam by IHG, responded to this review Dear Valued Guest,Thank you for sharing your feedback and for rating your recent stay with us 4 out of 5. We’re delighted to hear that you enjoyed our spacious rooms, efficient room service, and the relaxing atmosphere around our pool and restaurants.Your kind words mean a lot to our team, and we’re glad to know that our facilities met your expectations. We’ll continue working to make every stay even more enjoyable and hope we can welcome you back soon.Warm regards,RichardDuty Manager
User:Simon_Pallesen
Trip type: Business
Huge hotel with huge rooms
18 Sept 2025
Geat hotel with very big rooms. The rooms have a bedroom and living room and a balcony. The pool is very big and there is big and pretty good gym. The hotel has several restaurants which offer great food. The staff is super friendly and all in all this is a really nice hotel. Holiday Inn Resort Batam, Owner at Holiday Inn Resort Batam by IHG, responded to this review Dear Simon_Pallesen,Thank you for sharing your kind feedback. We are delighted that you enjoyed the ambience of the hotel and that our huge rooms, big pool and several restaurants made your stay feel special. It is especially rewarding to hear your recognition of our super friendly staff. Your compliments will be shared with the team, and we look forward to welcoming you back for another memorable stay.Warm regards,DewiFront Office Manager
User:richardo301
Trip type: Business
Outstanding Hotel for a break or company team base
05 Jul 2025
Fantastic amenities with a huge swimming pool for all the family. A couple of restaurant and a cafe. Great food! Staff all amazingly polite and helpful. Rooms are clean and tidy and very spacious. All areas of the hotel are very well thought out. Great location just about 15 minutes from ferry. Great get away break from Singapore or a stay vacation. Holiday Inn Resort Batam, Owner at Holiday Inn Resort Batam by IHG, responded to this review Dear Valued Guest,Thank you for taking the time to share your recent experience with us. We’re absolutely delighted to hear that you enjoyed your stay and appreciated our amenities, especially the swimming pool, restaurants, and café.It’s great to know that the food met your expectations and that our team made a positive impression with their politeness and helpfulness. Your kind words about the cleanliness, spaciousness of the rooms, and the thoughtful layout of the hotel truly mean a lot to us.We’re also pleased to hear you found our location convenient—just a short trip from the ferry and a great getaway from Singapore.We hope to welcome you back again soon for another relaxing stay!Warm regards,RichardDuty Manager
User:Bartholomeusz
Trip type: Family
Hello Holiday Inn, Batam!!
27 Jun 2025
Last minute decision to stay here as the school holidays were ending. Immediately after the ferry ride was whisked away via the property shuttle bus within a 30 mins ride .Check in was fast and acknowledged my Silver status of IHG. We booked a 2 bedroom suite and it was spacious. Only issue faced was the balcony door could not open and the shower pressure was inadequate. Had a comfortable rest and swim.FNB options was great, Japanese Teppanyaki was stunning and deserved top marks. We also dined at the terrace restaurant.Overall, was a good stay. Holiday Inn Resort Batam, Owner at Holiday Inn Resort Batam by IHG, responded to this review Dear Valued Guest,Thank you for choosing to stay with us during the school holiday season, and for taking the time to share your experience. We’re so pleased to hear that your arrival was smooth and that our shuttle service and quick check-in process helped you settle in comfortably.We’re especially glad to know that your IHG Silver status was acknowledged, and that you found the two-bedroom suite spacious and restful. We do appreciate your feedback regarding the balcony door and shower pressure—please accept our apologies for the inconvenience. Rest assured, our maintenance team will look into these issues to ensure they are promptly addressed.It's wonderful to hear that you enjoyed our dining offerings. We’re thrilled that the Japanese Teppanyaki made a strong impression, and that you also had a pleasant experience at the terrace restaurant.Thank you for your thoughtful review. We hope to welcome you back in the near future for another relaxing stay.Warm regards,RichardDuty Manager
User:kolattac
Trip type: Family
Peaceful Stay with Outstanding Service
18 Mar 2025
Our stay at Holiday Inn Resort Batam was lovely—peaceful and made special by the **exceptional staff**. Thank you to the receptionist for alerting us about a forgotten food package, engineering for quickly fixing our bathroom door, housekeeping for daily tidying and sweet towel toys for my daughter, and the restaurant manager for the thoughtful honey lemon drink. While the building feels a bit dated, the **genuine hospitality** here shines brighter. Highly recommend for families seeking a relaxing getaway! Holiday Inn Resort Batam, Owner at Holiday Inn Resort Batam by IHG, responded to this review Dear Valued Guest,Thank you for your kind words and for taking the time to share your experience with us at Holiday Inn Resort Batam. We’re truly delighted to hear that your stay was peaceful and made memorable by our team’s service.Your recognition of our receptionist, engineering, housekeeping, and restaurant staff means a great deal to us. It’s moments like these—whether it's reuniting you with a forgotten item, creating towel art for your daughter, or offering a thoughtful drink—that reflect the genuine hospitality we strive to provide every day.We also appreciate your honest feedback regarding the condition of the building. While some areas may show their age, we’re glad that the warmth and dedication of our team made your stay shine brighter.Thank you for recommending us as a relaxing getaway for families. We hope to welcome you and your family back again soon for another special visit.Warm regards,RichardDuty Manager