Aston Tanjung Pinang & Conference Center

Name: Aston Tanjung Pinang & Conference Center
Address: -KM 11 Jl. Adisucipto, Bintan Island, indonesia
Telephone: +44-204-505-9777
Rating: 3.9

Bintan Island, Indonesia

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About Aston Tanjung Pinang & Conference Center

location

Located halfway between the airport and central business district, the hotel offers easy access to the city's main thoroughfares. The hotel is a 3-minute drive from the airport and a 25-mintue drive from the ferry terminal.

facility

The hotel has a lift and features 162 rooms. Check-in and check-out are possible at any time at the reception desk. Amenities include a baggage storage service and a safe. Wireless internet access is provided in public areas. A garden provides extra space for rest and relaxation in the open air. Guests arriving by car can park their vehicles in the car park. Other services include a 24-hour security service, medical assistance, a transfer service, room service, a laundry service and a coin-operated laundry. Active guests can make use of the bicycle hire service to explore the surrounding area. Complimentary newspapers are available.

rooms

Air conditioning ensures that rooms maintain comfortable temperatures. All rooms are carpeted and include a double bed, a queen-size bed or a king-size bed. Extra beds can be requested. A safe, a minibar and a desk are also available. Guests will also find a tea/coffee station included among the standard features. An ironing set is provided for guests' convenience. A telephone, a television with satellite/cable channels and WiFi (no extra charge) are provided as well. Slippers are included. Bathrooms are equipped with a shower and a bathtub, as well as a hairdryer. For extra comfort in the bathrooms, guests are offered cosmetic products. The hotel has non-smoking rooms.

sport

The outdoor pool complex provides invigorating refreshment. The sun loungers are perfect for soaking up some sun. A variety of refreshing drinks await guests at the pool bar. There are many ways to relax or stay active at the hotel, including a gym, aerobics, a spa and massage treatments. Children are well looked after in the kids' club.

meals

The dining area includes a bar. Guests can dine in a non-smoking restaurant with an area for smokers. A generous breakfast buffet guarantees a great start to the day.

Amenities at Aston Tanjung Pinang & Conference Center

Facilities
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  24-hour reception
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  Conference Room
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  Room Service
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  Kids Club
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  Elevator/ Lift
- -
  Laundry
- -
  Parking
- -
  Wifi
Beauty and Spa
- -
  Spa
General Services
- -
  Luggage storage
Meals
- -
  Restaurant
Room Facilities
- -
  Safe
- -
  Room service
Security
- -
  Security Guard
Sport/Entertainment
- -
  Swimming Pool
- -
  Gym
Transfers
- -
  Airport Transfers

Location

Around this property:

Beach

28000 m

User Rating & Reviews

Value
Rooms
Cleanliness
Service

Excellent

182

Very Good

126

Average

100

Poor

Terrible

Recent Reviews: 467

User:Doni A
Trip type: Family
Excellent Family Stay at Aston Tanjung Pinang
31 Oct 2025
Excellent Family Stay at Aston Tanjung PinangWe had a wonderful stay at Aston Tanjung Pinang. The hotel room was very spacious, clean, and comfortable — perfect for families. The housekeeping team did an excellent job in keeping our room spotless throughout our stay.The swimming pool was great, well maintained and very enjoyable, especially for children. The gym was quite complete, and what we really liked was that there’s a kids’ play area located just in front of the gym. This made it easy for parents to work out while still keeping an eye on their children playing safely nearby.The food was delicious, and the breakfast buffet offered a wide variety of dishes with plenty of tasty options. The service throughout the hotel was excellent, special thanks to Mr. Susiadi, the General Manager, for making our holiday truly memorable. Mr. Aan, the Duty Manager, also provided great service, and the Front Office and restaurant staff specially were all very friendly and helpful.A big thank you as well to the housekeeping team for their hard work and attention to detail.Thank you, Mr. Susiadi, and the entire Aston Tanjung Pinang team for a wonderful and unforgettable holiday experience!
User:Inspire33264619196
Trip type: Couples
Good stay
30 Oct 2025
It might be a bit late to share this review, as I stayed in January 2025, but it was truly a wonderful experience! We were warmly welcomed by Ardi, a cheerful front office staff member who provided clear information during check-in and even helped us arrange a car to the airport.The room was lovely, and all the staff were very humble and attentive. I truly hope to have another stay at this hotel someday.
User:lyli t
Trip type: Family
We probably do not recommend staying here due to the very poor service.
12 Mar 2025
I stayed on November 27, booking via Agoda. I booked in the evening at 5 PM and was in a hurry at that time. Upon arrival, it turned out that the room I booked was a double bed, and the check-in process was very slow because they hadn't checked my booking on Agoda. I was with three very small children, so I went to the receptionist, two male staff members on the evening shift whose names I don't remember, to request a room change even if it meant paying an additional fee. However, the receptionist had a very rude attitude, saying it couldn't be done because it was according to the booking. I asked if the beds could be combined, and they said yes, but I waited all night and no housekeeping or receptionist came to combine the beds. Also, when we first entered, there were no towels. the pillow and the sheets have yellow stains. But the receptionist staff on the morning shift on the 28th was very good, where we checked out around 6 in the morning, he was polite and very patient Reservationist , Guest Services / Front Office at Aston Tanjung Pinang Hotel and Conference Center, responded to this review Dear Ms. LyliGreetings from Aston Tanjungpinang Hotel & Conference CenterThank you for taking the time to provide feedback about your experience during your stay at our hotel. We are deeply sorry to hear that your visit did not meet expectations, especially regarding the issues you encountered during the check-in process and throughout your stay.We apologize for the delay in the check-in process due to the lack of verification of your Agoda booking, as well as the unprofessional attitude of our staff during the evening shift. We fully understand the discomfort this caused, especially with your three young children. We also regret that your request for a room change could not be fulfilled appropriately and that the bed combination you asked for was not done, despite your long wait. Additionally, we apologize for the room's facilities, such as missing towels and the cleanliness of the bedding, which did not meet expected standards.We truly appreciate your kind words about the staff working the morning shift, and we will make sure to provide further training to our team to prevent similar incidents in the future. We sincerely thank you for your understanding and patience.We hope to provide a better experience during your next visit and are committed to improving our service quality for the comfort of all our guests.Once again, we apologize for the inconvenience you experienced, and thank you for your attention.Best Regards,Hotel management
User:syahmi S
Trip type: Business
better compare to other
04 Feb 2025
better compare to other, no other option hotel with , room is good but a bit old style, food is good, breakfast taste good, but wifi a bit unstable up and down, overall experience is good, check in is fast, the staff quite responsive, reception friendly and helpful with my itinerary to travel Reservationist , Guest Services / Front Office at Aston Tanjung Pinang Hotel and Conference Center, responded to this review Dear syahmi S,Thanks for leaving us such a wonderful review. We are thrilled that you loved your experience; our staff will definitely be happy to read what you wrote. We put customer experience and satisfaction as our priority, and your review reaffirms the hard work we put in every day. So thanks for your kind words and we look forward to seeing you again.Sincerely yours,Aston Tanjung Pinang Hotel & Conference Center
User:Wahyuprbd
Trip type: Business
One of the best choices in town
02 Dec 2024
"Actually, this is my second stay at Aston. Overall, it's a nice place to stay in Tanjungpinang compared to others. The room is cozy with a comfortable bed, but it's just a little bit noisy from coridor. The breakfast was amazing, but I think for a 4-star hotel nowadays, they should have live cooking stations, such as noodles or something similar, like other hotels in Jakarta. However, the taste is good." Reservationist , Guest Services / Front Office at Aston Tanjung Pinang Hotel and Conference Center, responded to this review Dear Wahyuprbd,Thanks for leaving us such a wonderful review. We are thrilled that you loved your experience; our staff will definitely be happy to read what you wrote. We put customer experience and satisfaction as our priority, and your review reaffirms the hard work we put in every day. So thanks for your kind words and we look forward to seeing you again.Sincerely yours,Aston Tanjung Pinang Hotel & Conference Center