The room, food and ambience is good
Santika Cirebon, Owner at Hotel Santika Cirebon, responded to this review
Dear Mr. Rangga,Thank you for your kind review and for recognizing us as one of the best Indonesian hotels in town. We are delighted to know that you enjoyed the room, food, and overall ambience during your stay.Your positive feedback truly motivates our team to continue delivering heartfelt service and authentic Indonesian hospitality. We look forward to welcoming you back for another pleasant experience.Kind regards,
User:rinc-80
Trip type: Family
Old but functional
14 Jan 2026
Old hotel but clean and fully functional.AC cool, hot water is good, breakfast remains bery good with a lot of variety but some dish was too salty for older people like us (example, empal gentong). Location is very good. Very closeby to one of h apud empal gentong branches.
Santika Cirebon, Owner at Hotel Santika Cirebon, responded to this review
Dear Mr. Rinc,Warm greetings from Hotel Santika Cirebon.Thank you for taking the time to share your thoughtful review. We truly appreciate your honest feedback and are pleased to know that you found our hotel clean, comfortable, and fully functional, with good air conditioning, reliable hot water, and a strategic location.We are especially happy to hear that you enjoyed our breakfast variety. At the same time, thank you for highlighting your concern regarding the saltiness of certain dishes, such as empal gentong. Your input is very valuable to us, and we will certainly share this with our culinary team so we can better accommodate guests who prefer lighter seasoning, especially our senior guests.It was a pleasure having you with us, and we hope to welcome you back to Hotel Santika Cirebon for an even more enjoyable stay in the future.Warm regards,Hotel Santika Cirebon
User:Angel8869
Trip type: Family
Santika Citebon
02 Nov 2024
I really did like the vibe of the hotel and all the staff was nice and polite. But so many things not nice. Too many nyamuk in the hotel lobby and common areas. Pools are not cleaned regularly. Kids playground really look disappointing and small.Brrakfast food was ok and better than Santika in Jakarta. Loved the fresh pastry section and coffee was decent. Just seems like the hotel hasn t been kept properly but it has a lot of potential.
Santika Cirebon, Owner at Hotel Santika Cirebon, responded to this review
Dear Angel8869,Thank you for taking the time to share your feedback with us on TripAdvisor. We’re pleased to hear that you enjoyed our hotel's warm and welcoming atmosphere and that our staff made a positive impression. We're also glad you enjoyed our breakfast, particularly the fresh pastries, and coffee—it's always wonderful to know when we exceed expectations!We truly appreciate your input on areas for improvement, and we apologize for any inconvenience caused by the mosquitoes in our lobby and common areas. Ensuring our guests' comfort is a priority, and we are actively working to address this with additional pest control measures.Your comments about the pool and children’s playground are valuable to us as well. We strive to create enjoyable experiences for guests of all ages. We will consider your feedback as we review our maintenance schedules and explore potential updates to enhance these amenities.Thank you again for your kind words and constructive insights. We’re committed to realizing the full potential of our property and hope to welcome you back in the future for an even better experience.Warm regards,Santika Cirebon
User:Wangs2000
Trip type: Business
Would not recommend
21 Jul 2023
It's an old building, the room is not very clean, the bathroom is mouldy, the breakfast is not very pleasant, if you serve local delicacy like nasi jamblang, nasi lengko or empal gentong make sure it meets the standard, I think instead the chefs need to cook something they are good at. Another annoying thing is that ppl are wearing full clothing in the swimming pool.
Santika Cirebon, Owner at Hotel Santika Cirebon, responded to this review
Dear Huang,Thank you for the time to write us a review on TripAdvisor. We apologize for any inconvenience during your stay with us. All of your concerns have already been forwarded to our related departments so we can serve you and other guests better in the future. Regards,Santika Cirebon
User:azinugraha020496
Trip type: Friends getaway
Beautiful restaurant with great service
23 Apr 2023
Santika Cirebon is a very beautiful hotel with a typical Cirebon atmosphere, very good restaurant beside the swimming pool, the food is very good with excellent serviceThank you Mr. Arul , team FB Service, Front Office, and Security team for excellent service
Santika Cirebon, Owner at Hotel Santika Cirebon, responded to this review
Dear Azi,Thank you for the time to write a review of our hotel on TripAdvisor. We are delighted to know that you have a wonderful experience during your visit.Regards,Santika Cirebon