Great location, beautiful surroundings, great staff. The receptionist and staff were most friendly and helpful, first impressions of the hotel were beautiful and outstanding. Everything about this hotel is amazing. It was clean, stylish, roomy with excellent service where we had dinner. The food is delicious and good value for money, and the service is attentive and efficient. The room itself is well equipped and comfortable. I am very happy with my visit. I hope to return for a longer visit in the future.
favehotel Jababeka, Pemilik at Favehotel Jababeka - Cikarang, responded to this review
Yth: Kak Okiu,Terima kasih kami sampaikan buat Kak Okiu karena sudah meluangkan waktunya untuk membuat ulasan pada favehotel Jababeka Cikarang.Kami manajemen dan staff menyampaikan apresiasi yang setinggi-tingginya buat Kak Okiu karena sudah memberikan rekomendasi yang sangat positif. Kebersihan kamar dan fasilitas hotel lainnya merupakan standar dari favehotel sehingga dapat memberikan rasa nyaman buat setiap tamu yang menginap menjadi tujuan utama kami.Kami berharap Kak Okiu bisa berkunjung dan menginap kembali di favehotel Jababeka Cikarang di waktu mendatang.Salam hormat,Aninda Zasmi - Front Office Manager
User:Muhammad I
Trip type: Solo travel
reminded and impressed
04 Jan 2024
The staff were friendly, I had a chance to chat with a staff member named Irman, exchange ideas, chat while drinking coffee, it felt like friends who had known each other for a long time and like at home. The other staff are also friendly and helpful.
favehotel Jababeka, Pemilik at Favehotel Jababeka - Cikarang, responded to this review
Yth: Kak Sytedi,Terima kasih kami sampaikan buat Kak Sytedi karena sudah meluangkan waktunya untuk membuat ulasan buat favehotel Jababeka Cikarang.Kami manajemen dan staff menyampaikan apresiasi yang setinggi-tingginya buat Kak Sytedi karena sudah memberikan rekomendasi yang sangat positif. Pelayanan yang ramah dan fasilitas hotel lainnya merupakan standar dari favehotel sehingga dapat memberikan rasa nyaman buat setiap tamu yang menginap menjadi tujuan utama kami.Kami berharap Kak Sytedibisa berkunjung dan menginap kembali di favehotel Jababeka Cikarang di waktu mendatang.Salam hormat,Aninda Zasmi - Front Office Manager
User:Secret_Guest88
Trip type:
2 star hotel, what you expect ?
06 Apr 2022
FO Staff - Friendly and fast check in.Room - Dirty towel and bad smell.Pool - Not so many people and a bit dirty.Lobby - Too Hot and there is no aircon i think.Wi-Fi - Just ok not so fast need to improve.
Astika Parwata, General Manager at Favehotel Jababeka - Cikarang, responded to this review
Dear Secret Guest88, Firstly, we would like to thank you for your valuable time to write a review for favehotel Jababeka Cikarang. Your review about FO staff friendly and fast check-in is really appreciated, while dirty towel and bad smell, pool not so many people and a bit dirty, lobby too hot and WiFi not so fast has been brought to the attention of our management and we have been taken it seriously to investigate and take necessary preventive action in order to avoid happen again in the future. Indeed, our FO staff is friendly and helpful as well and our lobby is fully equipped with air conditioning. However, our customer satisfaction is the main concern of management and all staff favehotel Jababeka Cikarang. Hopefully, you will visit and stay again with us in the near future, so that we can provide you with a better service based on our standards. Kind regards, Astika Parwata - Hotel Manager
User:Cheloctavia
Trip type: Couples
Improve cleaning and service
08 Jan 2020
Please improve the cleanliness of the room and lift. And please have some umbrella to help the costumer when it is rain. And think about parking area when the hotel held an event in front of the hotel.
fajarpbk, General Manager at Favehotel Jababeka - Cikarang, responded to this review
Warmest greeting from Favehotel Jababeka - Cikarang!First of all, we want to thank you for the time you gave to give us an assessment, all the evaluations and comments will mean a lot to us in the future for the better service.we will pay attention to everything you have told us.we are waiting for your arrival again soon.Thank you,Fajar Prawinto Hotel Manager
User:satriapn8
Trip type: Business
Mr
25 Dec 2019
Describe the service you experienced : The service are good enough Tell us how you liked the room : The room are good enough Talk about the location & amenities : The location is okey Say what you liked best & least : The Location
fajarpbk, General Manager at Favehotel Jababeka - Cikarang, responded to this review
Salam hangat dari Favehotel Jababeka - Cikarang!Kami mengucapkan terima kasih atas waktu yang sudah bapak Satria berikan untuk memberikan rating dan penilaian kepada kami.Semoga kedepannya kami bisa lebih meningkatkan pelayanan kami.Terima kasih,Fajar PrawintoHotel Manager
Cikarang, Jakarta
About Favehotel Jababeka
User Rating & Reviews
29 Jan 2024
06 Apr 2022
08 Jan 2020
0204 505 9777