Gran Melia Jakarta

Name: Gran Melia Jakarta
Address: Jalan H.R. Rasuna Said Kav X-0, Jakarta, indonesia
Telephone: +44-204-505-9777
Rating: 4.7

Central Jakarta, Jakarta, Indonesia

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About Gran Melia Jakarta

location

Centrally located in the heart of Jakarta's exclusive diplomatic and business district of Kuningan, just minutes from the main toll road, the hotel offers easy access to major shopping malls and tourist attractions. It is only 30 minutes from Soekarno-Hatta International Airport.

facility

The friendly staff at the reception desk are happy to answer any questions. Services such as a safe and a cash machine ensure a comfortable stay. Wireless internet access allows guests to surf the internet and catch up on email. Wheelchair-accessible facilities are available. A garden provides extra space for rest and relaxation in the open air. Parking spaces are available to guests travelling by car. Further services include a 24-hour security service, a babysitting service, medical assistance, a transfer service, 24-hour room service, a laundry service, a page service and a hotel doctor. The business centre is on hand for guests' business requirements and provides a projector.

rooms

Rooms feature a living room and a bathroom. Air conditioning ensures comfortable temperatures. All rooms are carpeted and include a king-size bed. A safe, a minibar and a desk are also available. A kitchenette with a microwave and a tea/coffee station is also provided as standard. An ironing set is provided for guests' convenience. A telephone, a flatscreen television and WiFi (no extra charge) are provided as well. Slippers are included. Bathrooms are equipped with a shower, a bathtub and a bidet. A hairdryer and bathrobes are provided. For extra comfort in the bathrooms, guests are offered cosmetic products. Bathrooms with wheelchair access can also be booked. The hotel has family rooms and non-smoking rooms.

sport

The outdoor pool complex includes a children's swimming area and is ideal for working out or just relaxing. Refreshing drinks at the pool bar and a relaxing soak in the hot tub offer the perfect way to unwind. There are many ways to relax or stay active at the hotel, including a gym, a spa, a sauna, a steam bath and massage treatments. Parents can unwind while the kids can participate in an entertainment programme full of fun activities.

meals

There is a restaurant on the premises. A fortifying breakfast is served daily. Vegetarian dishes and vegan food can be prepared on request.

Amenities at Gran Melia Jakarta

Facilities
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  Air conditioning
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  Lobby
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  24-hour reception
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  Currency Exchange
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  Shops
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  Conference Room
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  Internet access
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  Room Service
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  Laundry Service
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  Pets
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  Elevator/ Lift
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  Ironing services
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  Laundry
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  Newspaper
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  Parking
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  Smoking rooms
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  Wifi
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  EV Charging Station
Beauty and Spa
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  Massage
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  Spa
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  Steam and Sauna
Building Information
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  Garden (m²)
Business Center and Conferences
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  Business Center
Common Area
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  Sun Deck
Family and Kids
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  Childcare service
General Services
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  Concierge
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  Doctor on call
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  Luggage storage
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  Multilingual Staff
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  Wake-up Call / Service
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  Wheelchair
Hygiene
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  Contactless check-in/-out
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  Protective equipment for employees
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  Gym/ Fitness centre
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  First-aid services
Meals
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  Breakfast Buffet
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  Breakfast Served
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  Continental Breakfast
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  Bar
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  Cafe
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  Restaurant
Object Information
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  Fax
Payment
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  ATM
Room Facilities
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  Shower
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  Bathtub
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  Hairdryer
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  Minibar
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  Fridge
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  TV
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  Bathrobes
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  Room service
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  Slippers
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  Toiletries
Security
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  Fire extinguishers
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  Security Guard
Shopping
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  Souvenir shop
Sport/Entertainment
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  Indoor Pool
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  Outdoor Pool(s)
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  Swimming Pool
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  Sauna
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  Gym
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  Tennis
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  Events
Transfers
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  Airport Transfers

Location

Around this property:

Centre

5000 m

Airport

33000 m

User Rating & Reviews

Value
Rooms
Cleanliness
Service

Excellent

3197

Very Good

644

Average

Poor

Terrible

Recent Reviews: 3988

User:ArumugamV11
Trip type: Business
Place to be in Jakarta
21 Sept 2026
For me it is like a home in Jakarta. Warm and friendly staff. The cleanliness of the hotel and the proximity, which is just opposite to my office so that i don't need to go through the Jakarta traffic jam. Thank you to the staff of Gran Melia who make my stay every time a breeze despite of taxing work schedule. Lita Amanda, Other at Gran Melia Jakarta, responded to this review Dear ArumugamV11,Thank you very much for sharing such a wonderful review. It truly means a great deal to us to know that our warm and friendly team, the cleanliness of the hotel, and our convenient location across from your office have made your stays more comfortable and effortless.We are especially pleased to know that our team has been able to make your stays a little easier despite your demanding work schedule. Your kind words are a wonderful encouragement to all of us, and we will be delighted to continue welcoming you and making every stay feel just like coming home.Thank you for your continued trust in Gran Meliá Jakarta. We look forward to welcoming you home again soon.Best regards,Lita AmandaDirector of Guest ExperienceGran Meliá Jakarta
User:Navigator19332540766
Trip type: Family
Outstanding Service and a Great Stay
11 Sept 2026
Wonderful stay at Grand Meliá Jakarta. The room was comfortable with a great city view, the facilities were excellent, and the service was outstanding from start to finish. Special thanks to Mas Doni and Mbak Ratu, who were incredibly helpful and made sure everything we needed was taken care of. Highly recommended. Lita Amanda, Other at Gran Melia Jakarta, responded to this review Dear Navigator,Thank you very much for sharing such a wonderful review. We are delighted to know that you enjoyed the comfort of your room, the beautiful city view, and our excellent facilities.We are especially pleased to hear that Doni and Ratu provided outstanding service and ensured that everything you needed was well taken care of. We will certainly share your kind recognition with them.We look forward to welcoming you back to Gran Meliá Jakarta for another wonderful stay.Best regards,Lita AmandaDirector of Guest ExperienceGran Meliá Jakarta
User:Irfananda S
Trip type: Couples
Excellent hotel
11 Sept 2026
Excellent hotel with great amenities and clean, comfortable rooms. The highlight of our visit was the incredible service from the staff, huge thanks to Doni and Ratu for being so helpful, welcoming, and friendly throughout our stay. Lita Amanda, Other at Gran Melia Jakarta, responded to this review Dear Irfanandas2026,Thank you very much for sharing such a wonderful review. We are delighted to hear that you enjoyed our excellent amenities and found your room clean and comfortable.We are especially pleased to know that Doni and Ratu made your stay even more memorable through their helpful, welcoming, and friendly service. We will be sure to share your kind recognition with them.Your feedback is truly appreciated and a great motivation for our team to continue delivering exceptional experiences to our guests. We look forward to welcoming you back to Gran Meliá Jakarta for another memorable stay.Best regards,Lita AmandaDirector of Guest ExperienceGran Meliá Jakarta
User:Sherpa08015429591
Trip type: Family
Outstanding Service from Erlangga and Saul
10 Sept 2026
My stay here was absolutely wonderful. The room was always kept clean, spotless, fresh, and well-stocked every day. Special thanks to the room attendants, Erlangga and Saul—they did an exceptional job and were super friendly, efficient, and attentive. Great service like this makes all the difference and makes me want to come back. Thank you so much Lita Amanda, Other at Gran Melia Jakarta, responded to this review Dear Sherpa,Thank you very much for sharing such a wonderful review. We are delighted to hear that you had an absolutely wonderful stay and that you found your room consistently clean, spotless, fresh, and well-stocked throughout your visit.We are especially pleased to hear your kind recognition of Erlangga and Saul. We will certainly share your compliments with them, as their friendliness, efficiency, and attentiveness are exactly the kind of service we strive to deliver.Thank you for your kind words and for choosing Gran Meliá Jakarta. We are truly happy to know that our service made you want to return, and we look forward to welcoming you back for another memorable stay.Best regards,Lita AmandaDirector of Guest ExperienceGran Meliá Jakarta
User:Felix1007
Trip type: Business
Fantastic, unique
09 Sept 2026
Incredibile Terán, Alfon, Ratu, Doni, Resta, Jeannette and Mutia. Always available to heal and solve problems, as well organizing the staying and transport needs. FANTASTIC Lita Amanda, Other at Gran Melia Jakarta, responded to this review Dear Felix,Thank you very much for your incredible review and for your kind recognition of Alfon, Ratu, Doni, Resta, Jeannette, and Mutia.We are delighted to know that our team was always available to assist you, help resolve any concerns, and arrange your stay and transportation needs. It was truly our pleasure to take care of you, and we look forward to welcoming you back to Gran Meliá Jakarta for another fantastic stay.Best regards,Lita AmandaDirector of Guest ExperienceGran Meliá Jakarta