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Hotel Ciputra Cibubur managed by Swiss-Belhotel International

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Hotel Ciputra Cibubur managed by Swiss-Belhotel International

locationBekasi, Jakarta, Indonesia

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About Hotel Ciputra Cibubur managed by Swiss-Belhotel InternationalAbout Hotel Ciputra Cibubur managed by Swiss-Belhotel International

location

This hotel welcomes guests in Bekasi.

facility

The hotel has a lift and features 107 rooms. The friendly staff at the reception desk are happy to answer any questions. Amenities include a baggage storage service and a safe. Wireless internet access in public areas allows guests to stay connected. The tour desk offers assistance with booking excursions. The hotel has a range of facilities for guests with disabilities. The hotel has wheelchair-accessible facilities. There are a number of shops as well. Guests arriving by car can park their vehicles in the car park for no extra charge. Other services include a 24-hour security service, a car hire service, a transfer service, 24-hour room service, an alarm call service, a laundry service and a coin-operated laundry. Complimentary newspapers are available. A business centre with fax machine and projector is available.

rooms

Air conditioning ensures that rooms maintain comfortable temperatures. All rooms are carpeted and have a queen-size bed or a king-size bed. Extra beds can be requested. A safe, a minibar and a desk are also available. Additional features include a mini fridge and a tea/coffee station. There is also an ironing set and a trouser press. A telephone, a television with satellite/cable channels and WiFi (no extra charge) provide all the essentials for a comfortable holiday. Guests will also find slippers in their rooms. Bathrooms are equipped with a shower and a bathtub, as well as a hairdryer. As a special feature, bathrooms are also stocked with cosmetic products and a selection of towels. Some of the wheelchair-friendly rooms have a wheelchair-accessible bathroom. The hotel has non-smoking rooms and smoking rooms.

sport

The outdoor pool complex includes a children's swimming area and is ideal for working out or just relaxing. The sun loungers are perfect for soaking up some sun. The pool bar serves a selection of refreshing drinks. There are many ways to relax or stay active at the hotel, including golf, a gym, aerobics, a spa, a sauna and massage treatments.

meals

Various dining options are available, including a restaurant, a café and a bar. A continental breakfast buffet guarantees a great start to the day. Staff are also happy to provide children's meals. Alcoholic beverages are available.

Amenities at Hotel Ciputra Cibubur managed by Swiss-Belhotel International Amenities at Hotel Ciputra Cibubur managed by Swiss-Belhotel International

  • Facilities

    • -

      Air conditioning

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      Lobby

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      Conference Room

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      Room Service

    • -

      Laundry Service

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      Pets

    • -

      Elevator/ Lift

    • -

      Ironing services

    • -

      Laundry

    • -

      Newspaper

    • -

      Parking

    • -

      Smoke detector

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      Smoking rooms

    • -

      Wifi

  • Beauty and Spa

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      Massage

    • -

      Spa

  • Business Center and Conferences

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      Business Center

  • Common Area

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      Reception

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      Sun Deck

  • General Services

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      Concierge

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      Luggage storage

    • -

      Multilingual Staff

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      Wake-up Call / Service

    • -

      Wheelchair

  • Hygiene

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      Contactless check-in/-out

    • -

      Protective equipment for employees

    • -

      Gym/ Fitness centre

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      First-aid services

  • Meals

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      Bar

    • -

      Cafe

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      Restaurant

  • Object Information

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      Fax

  • Room Facilities

    • -

      Shower

    • -

      Hairdryer

    • -

      Minibar

    • -

      TV

    • -

      Room service

    • -

      Slippers

    • -

      Toiletries

  • Security

    • -

      Fire extinguishers

    • -

      Security Guard

  • Sport/Entertainment

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      Outdoor Pool(s)

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      Swimming Pool

    • -

      Gym

  • Transfers

    • -

      Airport Transfers

LocationLocation

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User Rating & ReviewsUser Rating & Reviews

  • Valuerating
  • Roomsrating
  • Cleanlinessrating
  • Servicerating

Excellent

1395

Very Good

124

Average

36

Poor

10

Terrible

1

Recent Reviews: 1566

  • User:yapkeehor

    Trip type: Business

    Businessman

    rating27 Feb 2026

    The check-in counter staffs and breakfast team staffs very friendly.The toilets facility slightly old . Anjar Andrian, General Manager at Hotel Ciputra Cibubur By Swiss Belhotel International, responded to this review Dear Mr/Mrs,Thank you for your positive review we’re delighted to hear they made a positive impression with their friendliness.We also appreciate your feedback regarding the toilet facilities. We still doing renovation all rooms. we are continuously working on improvements to enhance our guests’ comfort.We hope to welcome you again soon!Best Regards,Elvriani GirsangGeneral Manager

  • User:dimasprahastyo80

    Trip type:

    Hotel Ciputra Cibubur for New Year Eve vacation is not so special

    rating08 Jan 2026

    slow F&B Service, Smoking is allowed in swimming pool area (the most terrible fact), room carpet dirty Anjar Andrian, General Manager at Hotel Ciputra Cibubur By Swiss Belhotel International, responded to this review Dear Mr. Dimas Prahastyo,Thank you for your review.We apologize for any inconvenience you experienced during your stay.Your comments are valuable to us as they help us improve our services and facilities. We look forward to welcoming you back and providing an even better experience in the future.Best Regards,Elvriani GirsangGeneral Manager

  • User:devikim79

    Trip type:

    Honeymoon with my couple

    rating23 Dec 2025

    As for 5 years we married and never had honeymoon as 1st day married stayed at home, i had idea to get honeymoon after. I decided to choose stay in Ciputra Cibubur Hotel as i had some good experience about Property of Ciputra. Thank you for your hospitality and i was enjoying so much stay . Later someday we will stay again as i wanna try for swimming pool as never try before , have no time. Anjar Andrian, General Manager at Hotel Ciputra Cibubur By Swiss Belhotel International, responded to this review Dear Mr. Devikim,Thank you so much for sharing such a meaningful and heartfelt review with us. We are truly honored that you chose Ciputra Cibubur Hotel for such a special moment after five years of marriage. It brings us great joy to know that your stay was enjoyable and that our hospitality made your long-awaited honeymoon experience memorable.We’re also happy to hear about your trust in the Ciputra property, and we sincerely appreciate it. Next time, we hope you’ll have more time to enjoy our swimming pool and other facilities. We very much look forward to welcoming you back again someday for another wonderful stay.Best Regards,Elvriani GirsangGeneral Manager

  • User:finskagiandita

    Trip type:

    Pleasant Stay at Hotel Ciputra Cibubur

    rating14 Dec 2025

    Perfect hotel for short stays. Clean room, fast check-in, and good Wi-Fi. Location is a big plus, especially with the mall right next door. Value for money Anjar Andrian, General Manager at Hotel Ciputra Cibubur By Swiss Belhotel International, responded to this review Dear Mrs Finskagiandita,Thank you for your wonderful review. We’re delighted to hear that you enjoyed the clean room, fast check-in process, reliable Wi-Fi, and our convenient location next to the mall. We’re glad you found your stay to be great value for money, and we look forward to welcoming you back.Best Regards,Elvriani GirsangGeneral Manager

  • User:widawidayatisantoso

    Trip type:

    Pool swimming

    rating30 Nov 2025

    Please give facility small cafe in swimming pool also indoor swimming pool, for gym please give additoonal gym tools Anjar Andrian, General Manager at Hotel Ciputra Cibubur By Swiss Belhotel International, responded to this review Dear Mrs Wida widayatisantoso,Thank you very much for sharing your feedback with us! We truly appreciate your suggestions regarding adding a small café by the swimming pool, providing an indoor pool, as well as enhancing our gym with additional equipment.Your input is very valuable, and we will certainly forward these ideas to our management team for future improvement plans. We are always committed to creating a better experience for all our guests.Thank you again for helping us improve. We hope to welcome you back soon!Best Regards,Elvriani GirsangGeneral Manager

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