Hotel Santika Mega City Bekasi

Recent Reviews: 836

• User:1701RandyS

  Trip type: Family

  A Pleasant Surprise

  21 Apr 2026

  We stayed here for three days partly to be out of Jakarta and partly to be close to family. The hotel and the mall were both pleasant surprises.Our room was large, with two separate bedrooms plus a sitting area. It was clean with nice towels and comfortable bedding for a change. Also, there was plenty of hot water for showers.The restaurant puts on a good breakfast with mostly Indonesian food. Good coffee and fruit selection were great for me and the kids enjoyed the popcorn and cotton candy machines.The swimming pool was large and clean. My only complaints are that the steps and wooden deck are very slippery for wet feet. As well, having pool towels would be nice so you don't have to get you room towels wet.The mall attached to the hotel is a bit run down, but it offers good pricing on clothes and electronics. I would happily stay here again when in the area. Hotel Santika Mega City, Manajer Umum at Hotel Santika Mega City Bekasi, responded to this review Kepada Bapak Randy yang Terhormat,Salam hangat dari Hotel Santika Mega City Bekasi.Kami ucapkan terima kasih atas kesempatan yang diberikan kepada kami untuk menyambut dan melayani anda selama menginap di sini. Suatu kebanggan bisa mendapat ulasan dari anda.Besar harapan kami dapat menyambut anda di Bekasi kembali dan terima kasih telah memilih Hotel Santika Mega City Bekasi sebagai rumah kedua anda.Salam Hormat,Maryunus HarefaGeneral Manager Hotel Santika Mega City Bekasi

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• User:Trip57642886885

  Trip type: Couples

  Service and accommodation experience in Bekasi at the Santika Hotel

  12 Apr 2026

  My husband and I stayed in Bekasi for the first time because my parents' house was here but we wanted to rest and enjoy it. The hotel was comfortable, the food was quite standard, and the service was helpful, like when I asked what food was available today at the restaurant (breakfast) and I met Ms. Cia, she helped me explain very expressively and communicatively so she could make me not ask again because she had helped me to detail it. I hope I always meet this kind of service every time I stay again Santika Megacity Bekasi, Guest Services / Front Office at Hotel Santika Mega City Bekasi, responded to this review Kepada Bapak/Ibu yang terhormat,Salam hangat dari Hotel Santika Mega City Bekasi.Kami ucapkan terima kasih atas kesempatan yang diberikan kepada kami untuk menyambut dan melayani anda selama menginap di sini. Suatu kebanggaan bisa mendapat ulasan dari bapak/ibu.Besar harapan kami dapat menyambut anda di Bekasi kembali dan terima kasih telah memilih Hotel Santika Mega City Bekasi sebagai rumah kedua anda.Salam Hormat,Maryunus HarefaGeneral Manager Hotel Santika Mega City Bekasi

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• User:Akhmad H

  Trip type: Business

  Perhapi april 2026

  11 Apr 2026

  Good and clean. Perhapi 042026 Hotel Santika Mega City, General Manager at Hotel Santika Mega City Bekasi, responded to this review Kepada Bapak Akhmad yang terhormat,Salam hangat dari Hotel Santika Mega City Bekasi.Kami ucapkan terima kasih atas kesempatan yang diberikan kepada kami untuk menyambut dan melayani anda selama menginap di sini. Suatu kebanggan bisa mendapat ulasan dari bapak.Besar harapan kami dapat menyambut anda di Bekasi kembali dan terima kasih telah memilih Hotel Santika Mega City Bekasi sebagai rumah kedua anda.Salam Hormat,Maryunus HarefaGeneral Manager Hotel Santika Mega City Bekasi

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• User:yuliatmadwi a

  Trip type: Friends getaway

  Good

  06 Mar 2026

  Nice service and beautiful design interior Santika Megacity Bekasi, Guest Services / Front Office at Hotel Santika Mega City Bekasi, responded to this review Yth Bapak/Ibu,Salam hangat dari Hotel Santika Mega City Bekasi. Kami ucapkan terima kasih atas kesempatan yang diberikan kepada kami untuk menyambut dan melayani anda di Hotel Santika Mega City Bekasi. Suatu kebanggan bisa mendapat ulasan positif tentang pelayanan kami. Besar harapan kami dapat menyambut anda di Bekasi dan terima kasih telah memilih Hotel Santika Mega City Bekasi sebagai rumah kedua anda. Salam Hormat,Maryunus HarefaGeneral Manager Hotel Santika Mega City Bekasi

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• User:Thea G

  Trip type: Family

  My satisfaction during my stay at this hotel

  05 Feb 2026

  The service at the Santika Bekasi Hotel is excellent. Thank you so much to Mba Cia, who is always humble and willing to be bothered. The food is also delicious. Thank you Hotel Santika. Santika Megacity Bekasi, Guest Services / Front Office at Hotel Santika Mega City Bekasi, responded to this review Kepada Bapak/Ibu yang terhormat, Salam hangat dari Hotel Santika Mega City Bekasi. Kami ucapkan terima kasih atas kesempatan yang diberikan kepada kami untuk menyambut dan melayani anda selama menginap di sini. Suatu kebanggan bisa mendapat ulasan positif tentang pelayanan kami. Besar harapan kami dapat menyambut anda di Bekasi dan terima kasih telah memilih Hotel Santika Mega City Bekasi sebagai rumah kedua anda. Salam Hormat, Maryunus Harefa General Manager Hotel Santika Mega City Bekasi

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