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Hotel Santika

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Hotel Santika

locationTangerang, Jakarta, Indonesia

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About Hotel SantikaAbout Hotel Santika

location

Located in BSD City Serpong Tangerang, the hotel is situated in the city's primary shopping and entertainment centre, within walking distance from a host of attractions, including Ocean Park. The German Centre in the southwest of Jakarta can be reached in only 40 minutes. The hotel also provides easy access from major toll roads that provide connections to all destinations. The establishment is 30 minutes away from Jakarta Soekarno-Hatta International Airport.

facility

The hotel has a lift and features 150 rooms. Guests are warmly welcomed by English-speaking staff at the 24-hour reception desk in the lobby. Check-in/check-out service is available round the clock. Amenities include a baggage storage service, a safe and a cash machine. Wireless internet access is provided in public areas. The hotel offers a number of facilities for guests with disabilities. The hotel has wheelchair-accessible facilities. There are a number of shops, including a supermarket and souvenir shop. A garden provides extra space for rest and relaxation in the open air. Additional facilities include a newspaper stand. Guests arriving by car can park their vehicles in the car park for no extra charge. Further services and facilities include a 24-hour security service, a babysitting service, a car hire service, a transfer service, room service (for a fee), a laundry service, a hairdresser, a coin-operated laundry and a hotel shuttle bus. Complimentary newspapers are available. The business centre is on hand for guests' business requirements and provides a fax machine.

rooms

Air conditioning ensures that rooms maintain comfortable temperatures. Guests can enjoy the view of the city from a balcony or terrace. Rooms have a double bed, a queen-size bed or a king-size bed. Extra beds can be requested. A safe, a minibar and a desk are also available. Additional features include a mini fridge and a tea/coffee station. An ironing set is provided for guests' convenience. A telephone, a TV and WiFi (no extra charge) are provided as well. Guests can take advantage of the nightly turndown service. Slippers are included. Bathrooms are equipped with a shower, a bathtub and a bidet. A hairdryer and bathrobes are available for daily use. As a special feature, bathrooms are also stocked with cosmetic products and a selection of towels. Guests can also book wheelchair-friendly rooms with wheelchair-accessible bathrooms. The hotel has non-smoking rooms.

sport

Fun on the waterslide and a relaxing soak in the hot tub offer the perfect way to unwind. There are many ways to relax or stay active at the hotel, including golf, a gym, aerobics, a spa, a sauna and massage treatments. Parents can unwind while the kids can participate in an entertainment programme full of fun activities.

meals

Various dining options are available, including a restaurant, a café and a bar. A wide variety of dishes are served at all three main mealtimes. Guests can enjoy lunch and dinner as a set menu.

Amenities at Hotel Santika Amenities at Hotel Santika

  • Facilities

    • -

      24-hour check-in

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      24-hour reception

    • -

      Air conditioning

    • -

      Bar(s)

    • -

      Café

    • -

      Car Park

    • -

      Conference Room

    • -

      Disability-friendly

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      Hairdresser

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      Hotel Safe

    • -

      Laundry Facilities

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      Laundry Service

    • -

      Lifts

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      Newspaper kiosk

    • -

      Restaurant(s)

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      Room Service

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      Shops

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      Small supermarket

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      Waterslide

    • -

      Wifi

  • Hygiene

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      Contactless check-in/-out

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      Contactless payment

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      Enhanced cleaning programme

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      Hand sanitiser

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      Health checks on staff

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      Housekeeping only upon request

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      Hygiene training for staff

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      Medical teleconsultation

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      No high-touch furnishings

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      No high-touch furnishings in public areas

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      Packaged meals

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      Protective equipment for employees

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      Protective equipment for guests

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      Protective hygiene screens

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      Protective masks for guests

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      Sanitiser dispenser

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      Social distancing regulations

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      Time interval between room bookings

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      Use of commercially available disinfectants

  • Meals

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      Set menu dinner

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      Set menu lunch

  • Sport/Entertainment

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      Aerobics

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      Children's Entertainment

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      Golf

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      Gym

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      Jacuzzi

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      Massage

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      Sauna

LocationLocation

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User Rating & ReviewsUser Rating & Reviews

  • Valuerating
  • Roomsrating
  • Cleanlinessrating
  • Servicerating

Excellent

1988

Very Good

347

Average

125

Poor

25

Terrible

16

Recent Reviews: 2501

  • User:chiakpng

    Trip type: Couples

    The Excellent vibes in Hotel Santika Bsd City Serpong

    rating26 Jun 2026

    I am from Singapore and this is my second time staying in Hotel Santika Bsd City Serpong. Just like the first time last year, I can feel the warmth and... more »

  • User:Compass52576580374

    Trip type: Solo travel

    Warm, welcoming and value

    rating26 Jun 2026

    I was warmly surprised with the care and attention by the team at this hotel. Being a traveller it's rare to see such love! I had a issue with the... more »

  • User:arihmaul d

    Trip type: Solo travel

    Excellent service, thank you.

    rating26 Jun 2026

    Very excellent service,trutama frontline nya, Di front office ,saya notice Ka Rini,shes very warm welcome and help full for any information, food ok room pun ok, lokasi strategis, keep on... more »

  • User:Min Y

    Trip type: Solo travel

    Good Service

    rating26 Jun 2026

    I want to express my gratitude for the exceptional service I received, especially from Indy. She has been incredibly patient and helpful throughout the reservation process, answering all my questions... more »

  • User:168marvel

    Trip type: Family

    The hotel gave us a very comfortable stay and the staff were very friendly.

    rating26 Jun 2026

    The rooms are very comfy, everything you need is easily accessible. In-house entertainment is very satisfactory. We took two rooms but there were no joint rooms. The hotel is near... more »

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