I had a truly wonderful stay at this hotel. From the moment I arrived, the service was exceptional and made me feel genuinely welcomed. The check-in process was smooth and efficient, thanks to Ms. Renita at the reception. She was incredibly friendly, professional, and attentive, ensuring that all my needs were taken care of with a warm smile.The room was clean, comfortable, and well-maintained, providing a perfect space to relax after a long day. The overall atmosphere of the hotel was cozy and inviting, and the facilities were excellent.I would highly recommend this hotel to anyone looking for a pleasant and comfortable stay. I will definitely be coming back again!
Front Office Manager SICB, Revenue Management at Swiss-Belinn Cibitung, responded to this review
Dear Valued Guest,Warm greetings from Swiss-Belinn Cibitung.Thank you very much for sharing your wonderful experience with us. We are truly delighted to hear that you had such a pleasant and memorable stay.Your kind words regarding our service, especially for Ms. Renita, mean a lot to us. We will be sure to share your compliments with her, as it will surely motivate her and the entire team to continue delivering exceptional service.We are also pleased to know that you found the room clean and comfortable, and that you enjoyed the overall atmosphere and facilities of our hotel.Your recommendation is highly appreciated, and we are honored to be your choice of stay. We look forward to welcoming you back again for another enjoyable experience in the near future.Warm regards,Management Swiss-Belinn Cibitung
User:dhayank
Trip type: Business
Business stay
19 Feb 2026
Should improve on the pillow blanket laundryFood was good even though limited optionsShould have proper gym as 3 star hotel
Front Office Manager SICB, Revenue Management at Swiss-Belinn Cibitung, responded to this review
Dear Valued Guest,Thank you for taking the time to share your feedback regarding your stay at Swiss-Belinn Cibitung. We truly appreciate your honest comments.We are pleased to know that you enjoyed the food, even with the limited options available. At the same time, we sincerely apologize for any inconvenience you experienced regarding the pillow and blanket laundry quality, as well as the gym facilities. Your feedback is very important to us and has been shared with the respective departments for evaluation and improvement.We continuously strive to enhance our facilities and services to meet our guests’ expectations. Thank you once again for your valuable input, and we hope to have the opportunity to welcome you back with an improved experience in the future.Best Regards,Management Swiss-Belinn Cibitung
User:Voyage51931384551
Trip type: Family
Holiday
08 Jan 2026
Hotel nya bersih nyaman, kamar nya comfortable pelayanan nya juara apalagi mbak Renita dari reception super help full , thank you Swissbell Cibitung definitely Will be back
Front Office Manager SICB, Revenue Management at Swiss-Belinn Cibitung, responded to this review
Dear Bapak / Ibu yang kami hormati,Terima kasih atas ulasan positif dan kepercayaan yang telah Anda berikan kepada Swiss-Belinn Cibitung. Kami sangat senang mengetahui bahwa Anda merasa puas dengan kebersihan hotel, kenyamanan kamar, serta pelayanan yang kami berikan.Apresiasi khusus kami sampaikan kepada tim resepsionis, khususnya Renita, yang telah memberikan pelayanan dengan sangat membantu dan profesional selama Anda menginap. Umpan balik ini akan kami sampaikan sebagai motivasi bagi yang bersangkutan dan seluruh tim.Terima kasih atas kepercayaan dan rekomendasi Anda. Kami menantikan kedatangan Anda kembali di Swiss-Belinn Cibitung pada kunjungan berikutnya.Best Regards,Management Swiss-Belinn Cibitung
User:Safira D
Trip type: Family
19 Jul 2025
All is good, the staff are very kind and very helpfull.. the room is so cozy, very clean, the food are delicious. Thankyou swissbel cibitung..
Front Office Manager SICB, Revenue Management at Swiss-Belinn Cibitung, responded to this review
Dear Mrs. Safira D,Thank you very much for your wonderful feedbackWe’re truly delighted to know that you had a pleasant stay and enjoyed the cozy and clean room, the delicious food, and especially the warm hospitality from our team. Your kind words mean a lot to us and will surely motivate our staff to continue delivering excellent service.We look forward to welcoming you back soon at Swiss-Belinn Cibitung.Best Regards,Ali maladiAsst.Front Office Manager
User:Joshua P
Trip type: Couples
Amazing place to stay
30 Mar 2025
Swiss Belinn is absolutely the best in the area. The service is spot on and the room service is exceptional. One guy in particular set the bar high for all Dzikri cleaned our room many times even finding an earring my wife had dropped. Leaving the lost item in the room when we returned. Trust worthy secure clean and great price. Will always recommend to anyone staying in the area.
Front Office Manager SICB, Revenue Management at Swiss-Belinn Cibitung, responded to this review
Dear joshuapB9645DS,Warmest greetings from Swiss-Belinn Cibitung...!!!Thank you very much for your kind review. Swiss-Belinn Cibitung is the perfect place to stay that provides decent facilities as well as great services. Dzikri was feel happy that you had gread experiences during your stay. Have fun with various entertaining facilities for you and spouse at Swiss-Belinn Cibitung.Once again thank you and look forward to welcoming you back.Sincerely yours,Ade ChandraAsst. FO Manager
Bekasi, Jakarta
About Swiss-Belinn Cibitung
User Rating & Reviews
19 Mar 2026
19 Feb 2026
0204 505 9777