Swiss-Belresidences Rasuna Epicentrum

Recent Reviews: 1832

• User:Fearless51056218224

  Trip type: Family

  Family staycation

  18 Mar 2026

  A special mention goes to Kevin, the Duty Manager, who was very professional and attentive. He made sure that my check-in was smooth and personally followed up to ensure everything during my stay was perfect. His hospitality really stood out and made me feel genuinely welcome.Overall, Swiss-Belresidences Rasuna Epicentrum is a great choice whether you’re in Jakarta for business or leisure. I would definitely stay here again and highly recommend it for anyone looking for comfort, convenience, and friendly service in the heart of the city GM SARE, General Manager at Swiss-Belresidences Rasuna Epicentrum, responded to this review Dear Mr/s. Fearless51056218224,Thank you for your exceptional and detailed review. We are truly delighted to know that you had such a memorable stay at Swiss-Belresidences Rasuna Epicentrum.We greatly appreciate your special mention of Kevin, our Duty Manager. Your kind recognition will certainly be shared with him. We are proud to know that his professionalism, attentiveness, and dedication ensured a smooth check-in experience and contributed to making your stay truly enjoyable.It is always our commitment to provide comfort, convenience, and warm hospitality for every guest, whether traveling for business or leisure. Your recommendation means a lot to us and serves as motivation for our entire team to continuously deliver excellent service.We look forward to welcoming you back for another pleasant stay in the future.Warm regards,Aditya A. WirakusumaGeneral Manager

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• User:Curious61695088998

  Trip type: Business

  Memorable stay

  18 Mar 2026

  Great hotel, excellent hospitality, very comfy,and helpful staff GM SARE, General Manager at Swiss-Belresidences Rasuna Epicentrum, responded to this review Dear Mr/s. Curious61695088998,Thank you for your kind review. We are delighted to know that you had a comfortable stay at Swiss-Belresidences Rasuna Epicentrum and that you appreciated our hospitality and helpful staff.Your feedback motivates us to continuously maintain the quality of our service and provide the best possible experience for our guests.We look forward to welcoming you back in the future.Warm regards,Aditya A. WirakusumaGeneral Manager

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• User:Hendra J

  Trip type: Couples

  Swiss bell hebat lah

  14 Mar 2026

  Very friendly staffs. Highly recommended.We will definitely be back. GM SARE, General Manager at Swiss-Belresidences Rasuna Epicentrum, responded to this review Dear Mr/s. Hendraj2026,Thank you for your kind review. We are delighted to know that you found our staff to be very friendly during your stay at Swiss-Belresidences Rasuna Epicentrum.Your recommendation means a lot to us and motivates our team to continue delivering excellent service.We truly look forward to welcoming you back for another pleasant stay.Warm regards,Aditya A. WirakusumaGeneral Manager

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• User:Fearless02938872646

  Trip type: Business

  Business

  23 Jan 2026

  Nice staff, very friendly and helpful. The food for the breakfast is good also. Thanks swissbel, I'll comeback later when i have a time GM SARE, General Manager at Swiss-Belresidences Rasuna Epicentrum, responded to this review Dear Mr/s. Fearless02938872646,Thank you very much for your review!We’re delighted to hear that you found our staff friendly and helpful, and that you enjoyed our breakfast. We look forward to welcoming you back to Swiss-Belresidences Rasuna Epicentrum whenever you have the time! Warm regards,Aditya A. WirakusumaGeneral Manager

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• User:aikey v

  Trip type: Couples

  Vacation

  13 Jan 2026

  What a beautiful places and good services, the food was so good and there is so many food. Thank you for Mr. Fadli, very helpful! GM SARE, General Manager at Swiss-Belresidences Rasuna Epicentrum, responded to this review Dear Mr/s. Aikeyv,Thank you for your kind review and wonderful feedback. We are delighted to hear that you enjoyed our beautiful place, good service, and the variety of food we offer.A special thank you for mentioning Mr. Fadli. We will be sure to share your appreciation with him, as he will be very happy to know that his assistance made a positive impact on your stay.We look forward to welcoming you back for another great experience in the future.Warm regards,Aditya A. WirakusumaGeneral Manager

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