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D'max Hotel & Convention

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D'max Hotel & Convention

locationMataram, Lombok

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About D'max Hotel & ConventionAbout D'max Hotel & Convention

Location

This hotel warmly welcomes guests in Praya.

Facility

The friendly staff at the reception desk are happy to answer any questions. Amenities include a baggage storage service, a safe and a cash machine. Wireless internet access is provided in public areas. The tour desk offers assistance with booking excursions. The hotel has a range of facilities for guests with disabilities. A lift and wheelchair-accessible facilities are available. A number of shops, including a supermarket and souvenir shop, are great for shopping or just browsing. A garden provides extra space for rest and relaxation in the open air. Additional facilities include a TV room. Guests arriving by car can park their vehicles in the garage or in the car park (no extra charge). Further services and facilities include a 24-hour security service, a babysitting service, a childcare service, a car hire service, a transfer service, room service, a laundry service, a coin-operated laundry and a hotel shuttle bus. Complimentary newspapers are available. The business centre is on hand for guests' business requirements and provides a fax machine.

Rooms

Rooms feature a kitchen and a bathroom. Air conditioning ensures comfortable temperatures. Some rooms include a balcony. Rooms have a double bed, a queen-size bed or a king-size bed. Extra beds can be requested. A safe, a minibar and a desk are also available. Additional features include a refrigerator and a tea/coffee station. A telephone, satellite television and WiFi provide all the essentials for a comfortable holiday. Amenities in the bathrooms include a shower. As a special feature, guests are provided with cosmetic products. Bathrooms with wheelchair access can also be booked. The hotel has family rooms and non-smoking rooms.

Sport

The indoor and outdoor pools are ideal for exercise as well as relaxation. A sun terrace, sun loungers, and parasols are available. The pool bar serves a selection of refreshing drinks. There are many ways to relax or stay active at the hotel, including a gym, aerobics, a spa and a sauna.

Meals

Various dining options are available, including a restaurant, a café and a bar. A continental breakfast guarantees a great start to the day.

Payment

The following credit cards are accepted: VISA and MasterCard.

Amenities at D'max Hotel & Convention Amenities at D'max Hotel & Convention

  • Facilities

    • -

      Air conditioning

    • -

      Bar(s)

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      Café

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      Car Park

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      Conference Room

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      Disability-friendly

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      Garage

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      Hotel Safe

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      Laundry Facilities

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      Laundry Service

    • -

      Lifts

    • -

      Restaurant(s)

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      Room Service

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      Shops

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      Small supermarket

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      TV Room

    • -

      Wifi

  • Hygiene

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      Enhanced cleaning programme

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      Hand sanitiser

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      Health checks on staff

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      Hygiene training for staff

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      Protective equipment for employees

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      Protective equipment for guests

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      Protective masks for guests

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      Sanitiser dispenser

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      Social distancing regulations

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      Use of commercially available disinfectants

  • Meals

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      Continental Breakfast

  • Sport/Entertainment

    • -

      Aerobics

    • -

      Gym

    • -

      Indoor Pool

    • -

      Number of Pools

    • -

      Outdoor Pool(s)

    • -

      Parasols

    • -

      Sauna

    • -

      Sun loungers

    • -

      Sun terrace

LocationLocation

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User Rating & ReviewsUser Rating & Reviews

  • Valuerating
  • Roomsrating
  • Cleanlinessrating
  • Servicerating

Excellent

557

Very Good

86

Average

54

Poor

25

Terrible

28

Recent Reviews: 750

  • User:Seaside65509182643

    Trip type: Solo travel

    Lunch

    rating09 Jun 2026

    Had a pleasant lunch at Swiss-Belhotel Lombok today. The food and atmosphere were enjoyable, and the staff were very friendly and attentive. There was a minor issue with one of my dishes, but the team handled it professionally and with genuine care.A special thank you to Fauzan and the F&B hostess team for their warm hospitality and excellent service. Although I was having lunch alone, I felt very welcomed and comfortable throughout my visit. I really appreciated how they listened to my feedback and ensured I had a positive dining experience.Thank you for the great customer service, and I look forward to visiting again. ⭐⭐⭐⭐⭐ Front Office Manager Iwan SCLO, Guest Services / Front Office at Swiss-Belcourt Lombok, responded to this review Dear Valued Guest,Thank you very much for taking the time to share your wonderful dining experience with us.We are delighted to hear that you had a pleasant lunch and enjoyed both the food and atmosphere at our hotel. While we regret the minor issue with one of your dishes, we truly appreciate your understanding and are pleased to know that our team was able to address it professionally and with genuine care.Your special recognition of Fauzan and our F&B hostess team means a great deal to us. We will be delighted to share your kind words with them. It is especially rewarding to know that, even while dining alone, you felt welcomed, comfortable, and well cared for throughout your visit.Thank you for your valuable feedback and for recognizing our commitment to guest satisfaction. We look forward to welcoming you back soon for another memorable dining experience.Warm regards,Iwan,Front Office Manager

  • User:Ulil A

    Trip type: Friends getaway

    Nice experience

    rating04 Jun 2026

    Good hotel sangat recomended thanks fauzan and team for ur perfect service Front Office Manager Iwan SCLO, Guest Services / Front Office at Swiss-Belcourt Lombok, responded to this review Dear Bapak Ulil,Thank you for your wonderful review.We are delighted to hear that you had a nice experience with us and found our hotel highly recommended. Your kind words about Fauzan and the team mean a lot to us. We will be sure to share your appreciation with them, as they are always committed to providing exceptional service to our guests.Thank you for choosing to stay with us. We look forward to welcoming you back for another memorable experience in the near future.Warm regards,IwanFront Office Manager

  • User:Joseph S

    Trip type: Friends getaway

    Lovely hotel before our flight

    rating01 Jun 2026

    Staff are all super welcoming and friendly, they provided free transport to the airport in the morning of our flight.Rooms are amazing for the price. Thanks for the great stay. Front Office Manager Iwan SCLO, Guest Services / Front Office at Swiss-Belcourt Lombok, responded to this review Dear Mr. Joseph,Thank you for your wonderful review and for choosing to stay with us before your flight.We are delighted to hear that you enjoyed our welcoming and friendly team, as well as our complimentary airport shuttle service. It is also great to know that you found our rooms comfortable and offering excellent value for money.Your kind words mean a lot to us and will be shared with the entire team. We truly appreciate your feedback and are thrilled that we could make your stay a pleasant one.We look forward to welcoming you back to Swiss-Belcourt Lombok on your next visit to Lombok.Warm regards,Iwan,Front Office Manager,Swiss-Belcourt Lombok

  • User:Muhammad U

    Trip type: Solo travel

    Good

    rating26 May 2026

    Good hotel in Praya. Convenient location closed to the airport. There was a shuttle to the airport also with the cheap price 60 k because free shuttle available with the certain time. Very good people with good service Front Office Manager Iwan SCLO, Guest Services / Front Office at Swiss-Belcourt Lombok, responded to this review Dear Mr. Muhammad,Thank you for sharing your wonderful feedback about your stay at Swiss-Belcourt Lombok.We are delighted to hear that you enjoyed our convenient location near the airport, our airport shuttle service, and the warm hospitality provided by our team. Your kind words about our service truly mean a lot to us and motivate us to continue delivering the best experience for our guests.We sincerely appreciate your support and look forward to welcoming you back again for another pleasant stay in Praya.Warm regards,IwanFront Office Manager

  • User:Cio L

    Trip type: Solo travel

    Good

    rating16 May 2026

    Good hotel for staycation, closed to the airport. I was impressed by the cultural of the uniform in swiss-belcourt Lombok. And then they allowed us to get for early check in. Thanks Iwan for an incredible service. Front Office Manager Iwan SCLO, Guest Services / Front Office at Swiss-Belcourt Lombok, responded to this review Dear Valued Guest,Warm greetings from Swiss-Belcourt Lombok.Thank you for sharing your wonderful experience. We’re delighted to know that you enjoyed your staycation with us, especially our convenient location near the airport. It’s also great to hear that our cultural-themed uniforms left a positive impression—this is something we take pride in as part of showcasing local identity.We’re pleased that we could accommodate your early check-in and that our service made your stay even more enjoyable. Your kind words truly motivate our team to keep delivering memorable experiences.We look forward to welcoming you back again for another incredible stay.Sincerely yours,Iwan,Front Office Manager

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