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Golden Palace Hotel Lombok

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Golden Palace Hotel Lombok

locationMataram, Lombok

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About Golden Palace Hotel LombokAbout Golden Palace Hotel Lombok

Location

This hotel is located in Mataram.

Facility

The friendly staff at the reception desk are happy to answer any questions. Services such as a baggage storage service, safe, currency exchange service and cash machine ensure a comfortable stay. Wireless internet access allows guests to stay connected while on holiday. The tour desk offers assistance with booking excursions. The hotel has a range of facilities for guests with disabilities. The hotel has wheelchair-accessible facilities and a lift. Souvenirs can be purchased at the gift shop. A garden provides extra space for rest and relaxation in the open air. Additional amenities include a newspaper stand and a TV room. Guests arriving by car can park their vehicles in the car park for no extra charge. Further services and facilities include a 24-hour security service, a car hire service, a transfer service, 24-hour room service, a laundry service, a coin-operated laundry and a hotel shuttle bus. Complimentary newspapers are available.

Rooms

Air conditioning ensures that rooms maintain comfortable temperatures. Rooms have a double bed, a queen-size bed or a king-size bed. Extra beds can be requested. A minibar and a desk are also available. Additional features include a refrigerator and a tea/coffee station. A telephone, a flatscreen television and WiFi (no extra charge) provide all the essentials for a comfortable holiday. Guests will also find slippers in their rooms. Bathrooms are equipped with a shower and a hairdryer. For extra comfort in the bathrooms, guests are offered cosmetic products. The hotel has family rooms, non-smoking rooms and smoking rooms.

Sport

The outdoor pool complex includes a children's swimming area and is ideal for working out or just relaxing. Guests can treat themselves to refreshing drinks at the poolside snack bar and a relaxing soak in the hot tub. A sun terrace is a great place to while away the hours. There are many ways to relax or stay active at the hotel, including a gym, a spa, a sauna, a steam bath and massage treatments.

Meals

Various dining options are available, including a restaurant, a café and a bar. A generous breakfast buffet guarantees a great start to the day.

Payment

The following credit cards are accepted: American Express, VISA and MasterCard.

Amenities at Golden Palace Hotel Lombok Amenities at Golden Palace Hotel Lombok

  • Facilities

    • -

      Air conditioning

    • -

      Bar(s)

    • -

      Café

    • -

      Car Park

    • -

      Conference Room

    • -

      Currency Exchange

    • -

      Disability-friendly

    • -

      Hotel Safe

    • -

      Laundry Facilities

    • -

      Laundry Service

    • -

      Lifts

    • -

      Newspaper kiosk

    • -

      Restaurant(s)

    • -

      Room Service

    • -

      TV Room

    • -

      Wifi

  • Hygiene

    • -

      Contactless payment

    • -

      Enhanced cleaning programme

    • -

      Housekeeping only upon request

    • -

      Hygiene training for staff

    • -

      Medical teleconsultation

    • -

      No high-touch furnishings

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      No high-touch furnishings in public areas

    • -

      Protective equipment for employees

    • -

      Protective hygiene screens

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      Protective masks for guests

    • -

      Sanitiser dispenser

    • -

      Social distancing regulations

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      Use of commercially available disinfectants

  • Meals

    • -

      Breakfast Buffet

  • Sport/Entertainment

    • -

      Children's Pool

    • -

      Gym

    • -

      Jacuzzi

    • -

      Massage

    • -

      Number of Pools

    • -

      Outdoor Pool(s)

    • -

      Sauna

    • -

      Steam bath

    • -

      Sun terrace

LocationLocation

Map preview

Around this property:

Beach

7 km

User Rating & ReviewsUser Rating & Reviews

  • Valuerating
  • Roomsrating
  • Cleanlinessrating
  • Servicerating

Excellent

1721

Very Good

131

Average

34

Poor

5

Terrible

5

Recent Reviews: 1896

  • User:Flyer11016938815

    Trip type: Friends getaway

    VERY RECOMMENDED PLACE TO STAY AFTER RINJANI HIKE

    rating31 May 2026

    Bilik sangat luas, breakfast aneka macam dan sangat sedap! Very recommended place to stay. Im with my friend after sight-seeing @ lombok Golden Palace Hotel Lombok, General Manager at Golden Palace Hotel Lombok, responded to this review Kepada yang terhormat, Bapak/Ibu Flyer11016938815Salam Hangat dari Golden palace Hotel Lombok Sungguh menyenangkan melayani Anda.Atas nama seluruh tim hotel, kami ingin mengucapkan terima kasih telah berbagi pengalaman Anda yang paling berkesan bersama kami selama tinggal di Golden palace Hotel Lombok.Kami selalu bersemangat untuk mendengar ulasan positif, terutama jika itu datang dari mereka yang paling berarti – yaitu Anda. Ulasan Anda telah dibagikan dengan tim hotel sebagai cara penting untuk memahami bagaimana kami dapat terus memberikan pengalaman yang luar biasa.Kami sangat menghargai Anda meluangkan waktu untuk membagikan ulasan. Kami tunggu kedatangan Anda kembali.Semoga hari Anda menyenangkan! Salam Hangat,Reeza PahlevieDirector of Operation

  • User:Maps31438273162

    Trip type: Friends getaway

    Kembara Lombok 2.0

    rating31 May 2026

    It's very good hotel, very good food and very good staff. Very recommended to stay if you in Mataram Golden Palace Hotel Lombok, General Manager at Golden Palace Hotel Lombok, responded to this review Kepada yang terhormat, Bapak/Ibu Maps31438273162Salam Hangat dari Golden palace Hotel Lombok Sungguh menyenangkan melayani Anda.Atas nama seluruh tim hotel, kami ingin mengucapkan terima kasih telah berbagi pengalaman Anda yang paling berkesan bersama kami selama tinggal di Golden palace Hotel Lombok.Kami selalu bersemangat untuk mendengar ulasan positif, terutama jika itu datang dari mereka yang paling berarti – yaitu Anda. Ulasan Anda telah dibagikan dengan tim hotel sebagai cara penting untuk memahami bagaimana kami dapat terus memberikan pengalaman yang luar biasa.Kami sangat menghargai Anda meluangkan waktu untuk membagikan ulasan. Kami tunggu kedatangan Anda kembali.Semoga hari Anda menyenangkan! Salam Hangat,Reeza PahlevieDirector of Operation

  • User:Deborah S

    Trip type: Family

    Amazing!!

    rating13 Mar 2026

    Amazing service and fabulous breakfast. Staff are lovely. Bed was super comfortable. Would recommend! Golden Palace Hotel Lombok, General Manager at Golden Palace Hotel Lombok, responded to this review Dear, Mr/Mrs. deborahE7786RYWarmest Greetings from Golden palace Hotel Lombok It has been a pleasure serving you.On behalf of the entire hotel team, we would like to thank you for sharing your most memorable experience with us during your stay at Golden palace Hotel Lombok.We are always excited to hear positive reviews, especially when they come from those who matter most - You. Your review has been shared with the hotel team as an important way to understand how we can continue to deliver an exceptional experience.We really appreciate you taking the time to share your review. We look forward to welcoming you back.Have a great day! Warmest Regards,Reeza PahlevieDirector of Operation

  • User:renjun l

    Trip type: Friends getaway

    review visit

    rating28 Nov 2025

    it was fun and the staff was very helpful. semunya oke sih gaada kendala. staffnya gercep kalo ada request, ramah juga, pelayanannya oke Golden Palace Hotel Lombok, General Manager at Golden Palace Hotel Lombok, responded to this review Kepada yang terhormat, Bapak/Ibu renjuln2025Salam Hangat dari Golden palace Hotel Lombok Sungguh menyenangkan melayani Anda.Atas nama seluruh tim hotel, kami ingin mengucapkan terima kasih telah berbagi pengalaman Anda yang paling berkesan bersama kami selama tinggal di Golden palace Hotel Lombok.Kami selalu bersemangat untuk mendengar ulasan positif, terutama jika itu datang dari mereka yang paling berarti – yaitu Anda. Ulasan Anda telah dibagikan dengan tim hotel sebagai cara penting untuk memahami bagaimana kami dapat terus memberikan pengalaman yang luar biasa.Kami sangat menghargai Anda meluangkan waktu untuk membagikan ulasan. Kami tunggu kedatangan Anda kembali.Semoga hari Anda menyenangkan! Salam Hangat,Reeza PahlevieDirector of Operation

  • User:annemariehS4342YH

    Trip type: Couples

    Lovely stay

    rating22 Nov 2025

    Just stayed a day but was pleasantly surprised how lovely this hotel is for the price. Lovely pool very well maintained. Great temperature with a bar nearby. Room was the most basic on offer but was very spacious. Had a comfortable bed, TV worked well and the bathroom spacious. Good sized shower. Staff where very prompt in answering all questions regarding transport from our cruise ship through Agoda. Golden Palace Hotel Lombok, General Manager at Golden Palace Hotel Lombok, responded to this review Dear, Mr/Mrs. Annemarie HWarmest Greetings from Golden palace Hotel Lombok It has been a pleasure serving you.On behalf of the entire hotel team, we would like to thank you for sharing your most memorable experience with us during your stay at Golden palace Hotel Lombok.We are always excited to hear positive reviews, especially when they come from those who matter most - You. Your review has been shared with the hotel team as an important way to understand how we can continue to deliver an exceptional experience.We really appreciate you taking the time to share your review. We look forward to welcoming you back.Have a great day! Warmest Regards,Reeza PahlevieDirector of Operation

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