Aston Madiun Hotel & Conference Center

Recent Reviews: 442

• User: Rezalariesta

  Trip type: Couples

  Best family trip in Madiun

  Great hotel especially for family trip. complete facilities, like the poolside!Also the coffee shop, various menus and snacks. Breakfast are good with various meals. near city's landmark and Pecel are great!best choice for next stay!! Reza Fahlefi, Guest Services / Front Office at Aston Madiun Hotel & Conference Center, responded to this review Dear Mt. Rezal Ariesta,Thank you for choosin… Read moreGreat hotel especially for family trip. complete facilities, like the poolside!Also the coffee shop, various menus and snacks. Breakfast are good with various meals. near city's landmark and Pecel are great!best choice for next stay!! Reza Fahlefi, Guest Se… Read more

• User: EdDaus

  Trip type: Solo travel

  End to end debacle!!! Not ready for business.

  Very poor service. The room remained uncleaned 7.5 hours after a 5:30 AM housekeeping request. A pizza order took 75 minutes to arrive cold, despite two reminders. Staff were unable to understand or respond to my complaint in English.NEXT MORNING…A catastrophic and deeply concerning service failure that raises serious questions about how this hotel is run and how its staff are managed.The debacle… Read moreVery poor service. The room remained uncleaned 7.5 hours after a 5:30 AM housekeeping request. A pizza order took 75 minutes to arrive cold, despite two reminders. Staff were unable to understand or respond to my complaint in English.NEXT MORNING…A catastrophi… Read more

• User: Bagus W

  Trip type: Business

  Revisit After Nearly a Decade

  This is the first time I came to this hotel again after almost a decade. My previous, and first, visit was way back in 2015. And that too was by accident as there was a last-minute change of my travel plan at the time. Anyway, unlike the previous stay, I stayed for several nights this time to get a better feel for the hotel's general service. Overall, the service meets all the expectations. The ge… Read moreThis is the first time I came to this hotel again after almost a decade. My previous, and first, visit was way back in 2015. And that too was by accident as there was a last-minute change of my travel plan at the time. Anyway, unlike the previous stay, I staye… Read more

• User: Malong

  Trip type: Business

  much to improve

  Much to improveThe hotel would be nice but there is so much to improve:- Brown water coming from the pipes - dirty mattresses with dark brown stains- no complementary water - they say for the environment they don’t use plastic bottles and you can get water from dirty water dispensers outside the rooms, mine was empty and disgusting .- rug is filthy and full of stains Breakfast was ok and the sky b… Read moreMuch to improveThe hotel would be nice but there is so much to improve:- Brown water coming from the pipes - dirty mattresses with dark brown stains- no complementary water - they say for the environment they don’t use plastic bottles and you can get water fro… Read more

• User: Mobile44392381664

  Trip type: Family

  GOOD SERVICE

  I Think This Hotel The Best At The Madiun city. I am Very Comfortable stay Here. When ever Me With all My Family Have Good Service From Mr Triono At The H&E Resto.... Appreciate You are The Best there that I've everseen... See You Next trip ...... Reza Fahlefi, Guest Services / Front Office at Aston Madiun Hotel & Conference Center, responded to this review Dear our Valued Guest,Thank… Read moreI Think This Hotel The Best At The Madiun city. I am Very Comfortable stay Here. When ever Me With all My Family Have Good Service From Mr Triono At The H&E Resto.... Appreciate You are The Best there that I've everseen... See You Next trip ...... Reza… Read more