Swiss-Belhotel Maleosan Manado

Recent Reviews: 611

• User:Dheni A

  Trip type: Business

  Best

  05 Feb 2026

  Good experience and helpfully for the guide thamrin ase, Other at Swiss-Belhotel Maleosan Manado, responded to this review Dear Valued Guest,Thank you for your kind feedback.We are delighted to know that you had a good experience and found our assistance helpful, especially with the guidance provided during your stay. Ensuring our guests feel supported and well-informed is an important part of our service commitment.We look forward to welcoming you again on your next visit.Warm regards,Zacharias Marshel HendrikGeneral Manager

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• User:Calvin R

  Trip type: Friends getaway

  Good

  01 Feb 2026

  Cozy & memorable, thankyou for the service, much love from VDV FH UNSRAT! V for Victory✌🏼✌🏼✌🏼✌🏼✌🏼✌🏼✌🏼✌🏼✌🏼✌🏼✌🏼 thamrin ase, Other at Swiss-Belhotel Maleosan Manado, responded to this review Dear Valued Guest,Thank you very much for your warm and uplifting review.We are truly delighted to know that your stay was cozy and memorable. Your kind words and appreciation for our service mean a lot to the entire Swiss-Belhotel team. A special thank you as well to VDV FH UNSRAT—your positive spirit and “V for Victory” message made our day!We sincerely look forward to welcoming you back again in the future and creating more memorable experiences together.Warm regards,Zacharias Marshel Hendrik.General Manager

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• User:Danielle J

  Trip type: Family

  Good overnight stopover in Manado

  23 Nov 2025

  We arrived late and left very early.We had two adjoining rooms for 3 adults - very cost effective .Clean comfortable, big rooms .Clean bathrooms , bath was very appreciated.Room service was very nice .It is still a 30 minute drive to airport at 5am but we had a comfortable night before a long travel day, reception organized a taxi for us , really easy. thamrin ase, Other at Swiss-Belhotel Maleosan Manado, responded to this review Dear Danielle J,Thank you for choosing Swiss-Belhotel Maleosan Manado and for sharing your experience. We are pleased to hear that you found our adjoining rooms comfortable, spacious, and suitable for your stay. It’s wonderful to know that you appreciated the cleanliness of our rooms and bathrooms, as well as the convenience of our room service.We’re also glad that our reception team could assist with arranging your early-morning taxi, ensuring a smooth start to your travel day.We truly appreciate your feedback and hope to welcome you back for a longer and equally pleasant stay in the future.Warm regards,Zacharias Marshel HendrikGeneral Manager

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• User:GavinD795

  Trip type: Solo travel

  Swiss Cafe

  24 Sept 2025

  Amelia, Swiss Cafe Resto is very professional and concerned for all the diners, I will come to this hotwl and recommed to others. thamrin ase, Other at Swiss-Belhotel Maleosan Manado, responded to this review Dear Valued Guest,Thank you very much for your kind feedback. We are delighted to hear your appreciation for Amelia at Swiss-Café Restaurant. Her professionalism and genuine care for our diners truly reflect the service we aim to provide.We will be sure to share your compliments with her, and she will be very happy to know that she made your dining experience memorable. We sincerely look forward to welcoming you back and thank you for recommending us to others.With warm regards,Zacharias Marshel HendrikGeneral Manager

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• User:purnomob2021

  Trip type: Business

  Hotel with minimum facility...

  15 Jul 2025

  The room may be big, but looks very old... with minimun facilities and amenities... no laundry bag... even electical shocket very limited, only one... ice cubes is payable not free... usualy for 4 stars hotel this is a complimentary... thamrin ase, Other at Swiss-Belhotel Maleosan Manado, responded to this review Dear Valued Guest,Thank you for taking the time to share your feedback with us.We sincerely apologize that your experience did not meet your expectations, especially regarding the room condition, limited facilities, and amenities provided. We understand how important these small touches are to ensure a comfortable and seamless stay, particularly at a 4-star property.Your comments regarding the room's appearance, lack of laundry bag, limited electrical sockets, and chargeable ice service have been noted. We take this feedback seriously and will review these aspects with our team to identify areas where we can improve both our facilities and guest experience.We truly value your input and hope to have the opportunity to welcome you back in the future, with noticeable improvements in place.Warm regards,Braddy Attaka TambaGeneral Manager

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